GrandStay Hotel and Conference

3.0 star property

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Room options

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Queen)

Room amenity

Suite, 1 Bedroom (Queen)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds (1 Bedroom)

Room amenity

Deluxe Suite, 2 Queen Beds (1 Bedroom)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom (King)

Room amenity

Executive Suite, 1 Bedroom (King)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Whirlpool)

Room amenity

Suite, 1 King Bed (Whirlpool)

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (ADA)

Down comforters, pillowtop beds, in-room safe, desk

Studio Suite, 1 Queen Bed, Accessible (ADA)

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible

Room amenity

Suite, 2 Bedrooms, Accessible

  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Queen)

Down comforters, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms (Queen)

  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds

Room amenity

Deluxe Studio Suite, 2 Queen Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible

Down comforters, pillowtop beds, in-room safe, desk

Studio, 2 Queen Beds, Accessible

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Studio Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

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includes taxes & fees
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About this property

GrandStay Hotel and Conference

3-star Apple Valley hotel with 1 restaurants, connected to the convention center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
GrandStay Hotel and Conference offers 78 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Apple Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, GrandStay Hotel and Conference provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include a conference center. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary self parking is available on site.

GrandStay Hotel and Conference is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
GrandStay Hotel and Conference has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini golf
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,005 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

Property is also known as

GrandStay Hotel Conference
GrandStay Apple Valley
Grandstay And Conference
GrandStay Hotel Apple Valley
Grandstay Hotel And Conference Apple Valley
GrandStay Hotel and Conference Hotel
GrandStay Hotel and Conference Apple Valley
GrandStay Hotel and Conference Hotel Apple Valley

GrandStay Hotel and Conference Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

paul

Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot is nice
Stayed 2 nights in Mar 2025

8/10 Good

Abbott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Stayed 3 nights in Mar 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

The Weekend Getaway

When we entered the parking lot it was spacious and plenty of parking. We walked into the front door and two gentlemen helped us get checked in. We took a look at the pool area and it was a lot smaller than we expected so we made the choice to not go swimming since we were there for a short amount of time and there were too many people in there. The breakfast bar area was pretty dirty, as people were taking items from there during the night. Overall the hotel was fairly clean and swept. We got to our room and noticed there wasn't any silverware but later found dirty dishes in the dishwasher, dirty table and dirty hotel book with advertisments for places to eat and things to do. I wished they inforced quiet time like 10pm. Out of respect for others staying at the hotel. It was loud and people were being obnoxious and we had to get up early for an event.
Stayed 1 night in Mar 2025

4/10 Poor

Dawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great, but the hotel needs renovations.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 2 nights in Feb 2025

6/10 Okay

Darwin, Webster

Traveled with family
.
Stayed 2 nights in Feb 2025

8/10 Good

Eileen

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Glenn, Watertown

Stayed 1 night in Dec 2024

8/10 Good

Eileen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Would be excellent if cleaned better

The hotel was quiet, the staff was friendly, the bed was comfortable, the shower had great power - these things we enjoyed. Also the door to close to separate bedroom from rest of unit was very nice. I skipped the “ecofriendly” question cause I have no idea and don’t care about such. I had 3 rooms for family members, we were there for my dad’s funeral. The location is excellent, lots of restaurants and stores close by. Sadly the cleanliness was greatly lacking. I scraped food or something off kitchen countertop, also bathroom sink. Would love to have had a bath but there was no way I was sitting in that filthy tub. There were even some sort of bracelets or something on the shower rod from someone else. Debris not swept on the floor.
Stayed 3 nights in Feb 2025

4/10 Poor

Brittany

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very worn location. Not very clean, no house keeping, have to leave towels outside of your room and call for new ones, no where to dispose trash.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bridgette

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Kristi

Stayed 1 night in Feb 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible Service

During check in the lady had no name tag, was very unpleasant, never told us the pool/hot tub was closed. We asked for some extra pillows as i have to sleep elevated. The lady was rude and said there are 5 or 6 pillows already in your room. Once we got to our room there was a huge hole in the bathroom door. The pull out couch was still made from the last occupants but the bed was folded back into a couch. There was no steak knives for my husband to cut his steak. We stayed at this exact location the last 4 years and have always ordered steak and there were knives to use. We got ready to use the pool/hot tub and there was a sign on the door that it was closed on a Weekend. We tried to see why it was closed but the front desk lady was nowhere to be found and no phone or bell to alert staff. We went back up to our room and tried calling down to the front desk and no asnswer. We called twice. This was the worst service ever at this location. Breakfast was terrible. The hot stuff was cold and no cutlery unless you asked. But good luck finding staff. Come to find out it was the same lady that checked us in the day before.
Stayed 1 night in Feb 2025

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 7 nights in Feb 2025

4/10 Poor

Sarah

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Dirty

I stayed in the king jacuzzi room last night and had a few issues. Upon opening the pull out bed there was a dirty pair of underwear right on the bed and the mattress was stained with what looked like blood and pee. There was no set of sheets or blankets so we had to go downstairs and ask for them ourselves. The pullout bed was broken at the end of the frame, the mattress falls in between two bars. The jacuzzi area smelled very musty as well. We could only find one remote for all 3 TVs, we didn't find the others until we were leaving the next morning because they were hidden. The bathtub was filling with water during a shower because the drain wasn't working very well. We told the front desk person about our experiences but he said he was not able to fix the issue because there wasn't a manager there.
Stayed 1 night in Feb 2025

8/10 Good

C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mason

Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025