GrandStay Hotel & Suites Stillwater

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GrandStay Hotel & Suites Stillwater

Indoor pool, open 10:00 AM to 11:00 PM, pool umbrellas
Suite, 1 King Bed (Hot tub) | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Meeting facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included

Explore the area

Map
2200 Frontage Rd W, Stillwater, MN, 55082
  • Lift Bridge Brewing Company
    7 min walk
  • Saint Croix Vineyards
    3 min drive
  • Lowell Park
    5 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    34 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Hot tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (King Bed)

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

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About this property

GrandStay Hotel & Suites Stillwater

Stillwater hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
GrandStay Hotel & Suites Stillwater offers 64 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

Children under 17 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

GrandStay Hotel & Suites Stillwater features an indoor pool and a spa tub. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 474 square feet (44 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. Onsite self parking is complimentary.

GrandStay Hotel & Suites Stillwater is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Ski storage
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 474 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 11:00 PM
Alcohol is not served or permitted at this property
Children under 17 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Crossings GrandStay Inn Stillwater
Crossings GrandStay Stillwater
Crossings Stillwater
Grandstay & Suites Stillwater
Crossings By Grandstay Inn & Suites Stillwater Hotel Stillwater
Crossings By Grandstay Inn And Suites Stillwater
Stillwater Country Inn
GrandStay Hotel Stillwater
GrandStay Stillwater
GrandStay Hotel & Suites Stillwater Hotel
GrandStay Hotel & Suites Stillwater Stillwater
GrandStay Hotel & Suites Stillwater Hotel Stillwater

GrandStay Hotel & Suites Stillwater Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1032 reviews" "
Rating 8 - Good. 334 out of 1032 reviews" "
Rating 6 - Okay. 174 out of 1032 reviews" "
Rating 4 - Poor. 104 out of 1032 reviews" "
Rating 2 - Terrible. 69 out of 1032 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Dan

Liked: Cleanliness, staff & service
Older grandstay property, breakfast was spotty at best
Stayed 1 night in Aug 2024

2/10 Terrible

Roshini

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay here
Change your name to Poor Stay Hotel, because there was nothing grand about our stay. Hotel was beyond run down, and reminded us of a cheap motel. Room was spacious; however, there was a strong musty odor and the ac was hardly working. We were uncomfortably warm throughout our stay. The bedsheets had a large stain. When I informed the front desk about the sheets, they acted like they could care less. Horrible management. The bathroom was unclean. There was only one tissue in the holder - did not even have the decency to fill that for paying guests. They advertise Bath and Body Works products, but that’s false - almost everything was off brand items. the only bath and body works item there was a lotion - the flavor/scent that has been discontinued for almost a decade. Major red flag. Finally, the so called “grand breakfast “ was a joke. There were boiled eggs, some potatoes that looked half cooked, half a gallon of milk and some cereal. The chairs are beyond beat up. We decided to check out and go elsewhere for breakfast. It’s alarming that management has let this property go so downhill. We wish we had stayed elsewhere because the management’s lack of empathy when we brought up our concerns was unprofessional. Please listen to the reviews and don’t give your business here.
Stayed 1 night in Aug 2024

2/10 Terrible

Monica

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unfriendly staff, no competent behavior. Very dirty room.
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Dianna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean room. Comfortable bed. Dining room chairs were in terrible shape and need to be replaced. Very limited breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean! Only thing is the toilet wasn’t working as well. They may need to replace the toilet soon, other than that, I enjoyed my stay!
Stayed 1 night in Aug 2024

4/10 Poor

Jim

Traveled with family
Stayed 2 nights in Aug 2024

8/10 Good

Jessica

Stayed 1 night in Aug 2024

8/10 Good

Jaime

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Arriving for check in, the person working the front desk was in the office blaring music, so didn't hear us walk in - he did notice after a minute or two and did apologize for the wait. Bedroom was nice & spacious, but a little musty smelling - so we turned the air on to try to help. Fridge had a puddle of water on the shelf that we needed to wipe down to use. Shower had standing water after a couple minutes of running, so standing in that while showering was unpleasant and the toilet had chips off of it and dingy. On the positive side - the pool and hot tub were nice. It was generally quiet.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didnt know until we got there that the hotel next door was essentially a homeless shelter. The front desk staff weren't particularly welcoming. It waa 90+ degrees outside & the air conditioning was turned off in the room. It took 3+ hours for the room temp to be tolerable. All hotels should have tall elongated toilets. I felt like i was practically sitting on the floor using the bathroom. The beds were comfortable.
Stayed 1 night in Aug 2024

4/10 Poor

Kelli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled musky felt damp, rusty metal fixtures, can hear people walking on the floor above. Beds were ok. Staff wasnt very friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Provide a decent breakfast
This hotel was a big step up from our two previous hotels we stayed at in Stillwater. But the biggest letdown was the breakfast. On the first morning, there was an attempt to serve eggs and a potato scramble. But none on the following two days. Boiled eggs in fridge had gone bad. No fresh fruit. No pastries.
Stayed 3 nights in Jul 2024

6/10 Okay

Melissa

Traveled with group
Disliked: Room comfort
One night stay July 27, 2024
The hotel was fine. Shows many signs of wear. The beds are very uncomfortable.
Stayed 1 night in Jul 2024

8/10 Good

Binrong

Traveled with family
Overall good. Room was spacious. Bathroom was well stocked. Clean & fresh sheets. The faucet was a little loud, but not a big problem for me.
Stayed 1 night in Jul 2024

6/10 Okay

Cindy

Traveled with family
Not the best place to stay
Mattress was not good. Saggy Stains on pillowcases. I could tell they were clean but permanently stained. I would not stay here again. I felt sorry for the male staff behind the desk. He had been at work for 30 hours as his relief didn’t show up.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacquelyn

Stayed 1 night in Jul 2024

4/10 Poor

Eric

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience.
Breakfast was terrible. Chairs in breakfast room all have ripped seating. Management did not accommodate travel problems associated with the worldwide computer outage. Room was only ok.
Stayed 3 nights in Jul 2024

6/10 Okay

Autumn

Stayed 3 nights in Jul 2024

4/10 Poor

Connor

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was leaking onto the floor
Stayed 1 night in Jul 2024

4/10 Poor

Michelle

Traveled with family
Disliked: Property conditions & facilities, room comfort
One night stay
Lobby was nice. Room looked pretty beat up, chipped paint, scratched wood etc. the chairs in the breakfast area need to go in the trash or at least get the seats recovered.
Stayed 1 night in Jul 2024

8/10 Good

Zenon

Liked: Cleanliness, property conditions & facilities
Room was clean. Beds not very comfortable. Included breakfast was marginal.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent in a pinch
If you want to be reminded of Covid then this would be your hotel. They still have plexi-glass with notices that masks are option if Vaccinated.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub!
Stayed 1 night in Jul 2024