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Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG

Water park
Suite, 2 Queen Beds (Additional Living Area) | Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
11801 Fountains Way N, Maple Grove, MN, 55369
  • Venetian Indoor Waterpark
    ‪2 min walk‬
  • Shoppes at Arbor Lakes
    ‪12 min walk‬
  • Target Field
    ‪19 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

  • 425 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Kid Suites)

Suite, Multiple Beds (Kid Suites) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds (Kid Suites)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed (Living and Dining Areas)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Living and Dining Areas)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • 340 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG

3-star Maple Grove hotel steps from Venetian Indoor Waterpark
Along with free water park access, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG offers 136 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG features a waterslide and an indoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1884 square feet (175 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a hot tub, and a 24-hour fitness center. Complimentary self parking is available on site.

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free water park
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,884 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's indoor waterpark, waterslides, and arcade/game room are only open on Friday from 4-10 PM, Saturday from 8 AM-10 PM, and Sunday from 8 AM-2 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Maple Grove Nw Mpls-Arbor Lks
Holiday Inn Hotel Nw Mpls-Arbor Lks
Holiday Inn Maple Grove Nw Mpls-Arbor Lks
Holiday Inn Nw Mpls-Arbor Lks
Holiday Inn Hotel Suites Maple Grove Nw Mpls Arbor Lks
Holiday Inn Hotel Suites Maple Grove Nw Mpls Arbor Lks

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 325 out of 686 reviews
Rating 8 - Good. 210 out of 686 reviews
Rating 6 - Okay. 89 out of 686 reviews
Rating 4 - Poor. 30 out of 686 reviews
Rating 2 - Terrible. 32 out of 686 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the Holiday Inn hotel and suites in Maple Grove were very friendly, kind, and helpful! Despite the insanely cold weather, which was not their fault, my party and I were able to walk to the nearest restaurants and have a great night! Our room was clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Christian, Cottage Grove

Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay! Very clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Brian, Bowlus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Neha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the pool. The staff is so nice and empathetic. We would be coming back to this place again
Stayed 2 nights in Jan 2025

6/10 Okay

phong, garland

Traveled with family and small children
Disliked: Staff & service
Ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheila

Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Clarissa

Traveled with family
Liked: Staff & service, amenities
N/A
Stayed 1 night in Dec 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Fun pool. But not all of it was open.. still had a great time.
Stayed 1 night in Dec 2024

2/10 Terrible

Jasmine

Staff rude and disrespectful
Stayed 1 night in Dec 2024

4/10 Poor

Shayla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Katharine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Sarah was wonderful as well as the manager.
Stayed 5 nights in Nov 2024

10/10 Excellent

Agnieszka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time in water park, very nice stuff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kurtis, Minneapolis

Stayed 1 night in Nov 2024

6/10 Okay

Sheree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa, New Germany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Wonderful water park! Quiet hours are posted as well!
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice hotel, friendly staff, small bug issue.

Room was clean, nicely furnished and large. Coffee pot was non functioning, but quickly replaced when asked for a new one. Beds were comfortable and pillows were perfect. My main complaint is that there were bugs in our room. You could watch them crawl around the floor and sheets, which was very unappealing. Spoke with the hotel desk and showed them a video of the bugs (possibly small ants, but I’m not a bug expert so not positive what they are), they assured me maintenance would look into it. So hopefully it’s fixed for the next guest, Dissapointed though that we had them for our stay, nobody wants bugs crawling on `em when they sleep.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah, Fargo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the pool and splash pad only wish they would keep older kids from using the pirate ship as its meant for toddlers older kids have 2 large waterpark slides and jumping lily pads. Was the only thing we didnt like as the littles got pushed out of the way and couldnt get to the only slides built as the older kids just budged infront and made it hard for them to even play in the splash zone
Stayed 3 nights in Aug 2024

10/10 Excellent

Trista Rose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Loves the pool area and arcade, plus the double bunks in the room with our King size!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ted

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff was amazing both mornings. Drinks at the bar in the evening were a little on the high side. Stayed with my daughter and we were both unaware water slide was not operational during the week, which made our stay a little less fun.
Stayed 2 nights in Sep 2024

10/10 Excellent

Judith

Stayed 1 night in Sep 2024