Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel

Water park
Property amenity
Exterior
Suite, 2 Queen Beds (Additional Living Area) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
11801 Fountains Way N, Maple Grove, MN, 55369
  • Venetian Indoor Waterpark
    2 min walk
  • Shoppes at Arbor Lakes
    12 min walk
  • Elm Creek Park Reserve
    7 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    34 min drive

Room options

Suite, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds (Additional Living Area)

  • 425 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Kids)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Living and Dining Areas)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Mobility Tub)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

  • 340 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel

3-star Maple Grove hotel steps from Venetian Indoor Waterpark
Along with free water park access, this hotel has an indoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel offers 136 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel features a waterslide and an indoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1884 square feet (175 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a spa tub, and a 24-hour fitness center. Complimentary self parking is available on site.

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free water park
  • Indoor pool
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,884 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's indoor waterpark, waterslides, and arcade/game room are only open on Friday from 4-10 PM, Saturday from 8 AM-10 PM, and Sunday from 8 AM-2 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Maple Grove Nw Mpls-Arbor Lks
Holiday Inn Hotel Nw Mpls-Arbor Lks
Holiday Inn Maple Grove Nw Mpls-Arbor Lks
Holiday Inn Nw Mpls-Arbor Lks
Holiday Inn Hotel Suites Maple Grove Nw Mpls Arbor Lks
Holiday Inn Hotel Suites Maple Grove Nw Mpls Arbor Lks

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 285 out of 625 reviews" "
Rating 8 - Good. 198 out of 625 reviews" "
Rating 6 - Okay. 86 out of 625 reviews" "
Rating 4 - Poor. 26 out of 625 reviews" "
Rating 2 - Terrible. 30 out of 625 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ellen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, really genuinely friendly staff. Clean, well stocked rooms and facilities. Guards present and actively guarding in the pool, very reassuring for us. Will return! Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Lots to offer. Grandson loved the pool area.
Stayed 1 night in Aug 2024

10/10 Excellent

John D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was clean and quiet. Overall good value.
Stayed 1 night in Apr 2024

8/10 Good

Evan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and manager were excellent!
Stayed 4 nights in Jul 2024

10/10 Excellent

Andy

Stayed 1 night in Jul 2024

2/10 Terrible

catherine

Traveled with family and small children
Disliked: Staff & service, amenities
3rooms for 2nights service was not the greatest
Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree

Stayed 1 night in Jul 2024

6/10 Okay

Christie

Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Chrissy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our balcony suite was spacious and clean but the ac unit was very noisy. It was challenging to sleep. The kitchenette was somewhat pointless as it contained no silverware or accessories. The staff was nice and the location was favorable.
Stayed 6 nights in Jun 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!! Would definitely recommend and stay there again!! The pools and hot tub was soo much fun!! The staff was so nice and welcoming!! Hotel and room was very clean!! I have no complaints what so ever!!
Stayed 1 night in Jun 2024

2/10 Terrible

Benjamin

Traveled with family
Disliked: Staff & service, room comfort
Reservation trouble
Two rooms under reservation and never got the second one after 4 which is check in time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the twin cities.
Stayed 1 night in May 2024

10/10 Excellent

Randall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Scott, Evansville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in May 2024

10/10 Excellent

Devon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and professional, clean room and bathroom, great experience at a great price. Waterpark is only open on weekends
Stayed 1 night in May 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tamara

Stayed 2 nights in Apr 2024

2/10 Terrible

TAMMY LYNN

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel does not disclose on their site that children must be 48" in height to use waterslide, my son was too small by a couple inches. Would never have booked this hotel had I known. Staff were extremely rude when we tried to ask questions. Rooms we small, Beds were not comfy, Window looked out at a wall which was the water park in which we couldn't use the slide. Getting through the lobby was difficult at times as the patrons of the bar often blocked much of the hallway. Restaurant was small and congested at times but food was okay, just not a huge selection. Felt like had to quickly eat and leave for the next people, Overall hotel was a poor layout and expected much more for money spent. Very disappointing!!