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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Business center
Business center
Lobby
Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking available
  • 24/7 front desk
$83
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
814 East American Boulevard, Bloomington, MN, 55420
  • Great Wolf Lodge Water Park
    ‪11 min walk‬
  • Mall of America
    ‪2 min drive‬
  • Nickelodeon Universe
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel in East Bloomington
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Mall of America - MSP Airport features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers express check-out, RV/bus/truck parking, and an elevator. Onsite parking is available (surcharge).

Quality Inn & Suites Mall of America - MSP Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

6.6
Rating 10 - Excellent. 375 out of 1214 reviews
Rating 8 - Good. 212 out of 1214 reviews
Rating 6 - Okay. 235 out of 1214 reviews
Rating 4 - Poor. 175 out of 1214 reviews
Rating 2 - Terrible. 217 out of 1214 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Fathima Asma

Disliked: Cleanliness, staff & service, property conditions & facilities
It was so smelly. And I will not recommend this.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in May 2025

6/10 Okay

Janet

Business traveler
Liked: Cleanliness, staff & service, room comfort
Hotel was well located close to airport. Staff friendly. Breakfast was disappointing.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Mark Alan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
employee out smoking weed when checked in. whole area smelled
Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space. Plenty of room
Stayed 4 nights in May 2025

8/10 Good

Kemais

Stayed 3 nights in Mar 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast. Helpful staff. I did not realize that there would be a charge for parking and that is my only concern- they did waive the $10 fee which I appreciated. Staff were friendly too.
Stayed 1 night in May 2025

2/10 Terrible

Carrie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross smell

Horrendous smell throughout the entire place. Lobby, elevator, hallway, room. Like a blend of cigarettes & weed. Some parts would take your breath away it was so strong. Very run down hotel, not maintained well, generally gross overall. I made a mistake booking there.
Stayed 1 night in May 2025

6/10 Okay

Katherine

Property was alright. You get what you pay for. Good enough for one night.
Stayed 1 night in Apr 2025

2/10 Terrible

Rubi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty ass place never again, rude ass customer service waste of money rather sleep in my car
Stayed 1 night in May 2025

6/10 Okay

Jim

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Our room keys didn't work after we went down for breakfast and we had to wait more than 5 minutes for the front desk person to show up. Then she acted like we were disturbing her, she didn't apologize and begrudgingly recoded our key cards.
Stayed 1 night in May 2025

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Twila

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The online photos of this hotel are misleading. At check-in, I was surprised with a $10 per day parking fee. The main entrance was dirty, with razors and trash on the ground. The front desk attendant appeared to be under the influence—fidgety and acting strangely. We were given a room on the third floor. The elevator smelled strongly of marijuana. The ice machine had visible mold, and the A/C only worked when set to 60°F, making the room uncomfortably cold. The curtains were torn, the headboard was spray-painted to cover damage, and the sheets had cigarette burns. There were no blankets in the room; we had to request them. Panels in both the elevator and bathroom were screwed in as a makeshift fix. The bathtub wasn’t clean, so we laid down a towel before using it. On the second day, I asked for a refund for the remaining nights, but because I booked through an Expedia package, I was told it wasn’t possible. We were moved to a first-floor room where the A/C worked and we didn’t have to use the questionable elevator, but not much else improved. The advertised “hot breakfast” consisted only of waffles—no eggs, bacon, or other basics. A staff member even admitted, “Quality Inn took us down to the lowest standards.” I wouldn’t recommend staying here. There are better-maintained and more honest accommodations elsewhere.
Stayed 3 nights in May 2025

2/10 Terrible

Cesar

Stayed 1 night in May 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

6/10 Okay

Jane

Traveled with family
Strong odor of bleach which lasted 2 days throughout the property and in the room. Parking was 10 per night in addition to rates quoted. Breakfast had no protein options only make your own waffles and cereal. Staff was good. Rooms were shabby but clean.
Stayed 2 nights in May 2025

10/10 Excellent

Adiel

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The area it’s quiet and calm, the facility should do better room management and clean bathrooms better.
Stayed 1 night in May 2025

2/10 Terrible

Ashly

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No parking
Stayed 2 nights in May 2025

2/10 Terrible

Elaine

Disliked: Cleanliness, property conditions & facilities
Check in lady was very rude when we were checking in. Then the man later that night was also very rude. They had no parking spots and i paid $10 to park. The lady 3 rooms down from us told us she had found bed bugs and had to get a new room. Overall not a nice staff and you pay to park with no open parking spots and theres a chance we have bed bugs now..
Stayed 1 night in May 2025

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Andrew, Fairmount

Stayed 1 night in May 2025

10/10 Excellent

Kawa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Armenah

Liked: Staff & service
The breakfast was very limited. There was only a waffle making station and some yogurt, bananas, and cereal. There was a burn hole in the blanket. The photos showed a hot tub but there was only a small pool. No hot tub anywhere on the property.
Stayed 4 nights in May 2025