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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Business center
Indoor pool
Lobby
Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Business center

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking available
  • 24/7 front desk

Explore the area

Map
814 East American Boulevard, Bloomington, MN, 55420
  • Great Wolf Lodge Water Park
    ‪11 min walk‬
  • Mall of America
    ‪2 min drive‬
  • Nickelodeon Universe
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel in East Bloomington
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Mall of America - MSP Airport features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers express check-out, RV/bus/truck parking, and an elevator. Onsite parking is available (surcharge).

Quality Inn & Suites Mall of America - MSP Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 367 out of 1165 reviews
Rating 8 - Good. 208 out of 1165 reviews
Rating 6 - Okay. 224 out of 1165 reviews
Rating 4 - Poor. 164 out of 1165 reviews
Rating 2 - Terrible. 202 out of 1165 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Convenient to Mall of America

Hotel ran out of towels not even sure how that happens. One staff member appears to be on the spectrum was a little inappropriate with guest telling things about the hotel. He probably shouldn’t be saying. Hence how we find out there were no hotels pool area was overwhelming smell of chlorine. They also charged me a fee to park in the parking lot that I didn’t find out about until after I got home nothing was said to me in person.
Stayed 1 night in Mar 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Billy

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2025

8/10 Good

Billy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very loud room so I’m guessing it was not insulated very well. Could literally hear every door open and close.
Stayed 4 nights in Apr 2025

4/10 Poor

Mai

Stayed 1 night in Apr 2025

2/10 Terrible

Diane

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Every floor smelled of marijuana. It was nauseating. Old smell mixed with new smell. Dirt all around the floors and under night stands. Everytime you come off the elevator a certain room would open the door to see even when we left at 3 am!! Felt very unsafe and suspicious. Would not recommend any with families or traveling alone. Will never recommend this property.
Stayed 1 night in Apr 2025

2/10 Terrible

Gabriel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Patricia

Traveled with family
Stayed 2 nights in Apr 2025

2/10 Terrible

Allison

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross

They have an entire parking lot but still wanted paid parking, ok not the worst. Got to the front desk, checked in, mediocre service, not too bad again. But then I noticed the rest. The entire hotel smelled like cigarettes to the point of headaches. We got to our rooms and it still smelled like cigarettes and marijuana. Check the mattresses and they had a giant blood stains on them and the curtains were torn. Immediately felt uncomfortable and went to ask staff for another room hoping it was just bad luck. Front desk girl just seemed annoyed, I showed the photos of the mattress and she gave us another room. We go up to that room, did the usual check and the mattresses had weird mysterious stains along the trim this time and sticky ripped curtains. Didn’t even want to stay, messaged help on the hotels.com website ASAP. Went downstairs and the front desk girl was not there, waited about 5 minutes before she came back. Told her we were leaving, she didn’t ask any questions just said okay have a good day. We left absolutely mortified and like we had been fooled by the photos. Horrible experience I bet we would have gotten bed bugs if we stayed.
Stayed 2 nights in Apr 2025

4/10 Poor

Jinezdaly

Stayed 1 night in Apr 2025

6/10 Okay

Yahya

Traveled with family
Stayed 1 night in Apr 2025

8/10 Good

Machoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and affordable rooms, kinda stingy on towels in rooms but staff was very friendly and accommodating when asked for more. Pool area could be better maintained, but overall was a nice stay!
Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Cleanliness, room comfort

As expected

As to be expected of a lower cost hotel. Didn’t notice when I booked that there was a change for parking. 50$extra was charged to my card. Hopefully I will get 40$ back?
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Was okay I went for one night
Stayed 1 night in Feb 2025

10/10 Excellent

Chazi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Chazi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2025

4/10 Poor

Dana joseph Lyons

Traveled with partner
Disliked: Cleanliness
They don’t tell you once you check in you have to pay for parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

robert

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness
I was charged $10/night for parking. I was not aware of this fee when booking. Breakfast was poor. The room’s bathroom sink was leaky and the hotel was in general disrepair. Cleanliness was ok - not the best, not the worst. Would not stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Euginiamarie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for my sons medical appointment and the room was clean and comfortable staff was friendly and helpful
Stayed 2 nights in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Rheashaun

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what I expected

I was informed when I arrived there’s a $10/day parking fee that’s not listed on the website. My bed was hard, there’s mold on the wall, the paint on the tub, walls, hallway and ceiling was peeling. The parking wasn’t worth $10/day since there was glass in the parking lot and the parking area was small and on the other side of the building opposite of my room . The only thing for breakfast was waffles and yogurt ( which I don’t eat) and no dairy free milk for coffee .
Stayed 2 nights in Apr 2025

8/10 Good

James

Traveled with partner
Its was decent
Stayed 1 night in Mar 2025

6/10 Okay

Quincy

Stayed 1 night in Apr 2025