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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Business center
Business center
Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Indoor pool
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking available
  • 24/7 front desk
$96
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
814 East American Boulevard, Bloomington, MN, 55420
  • Place, Great Wolf Lodge Water Park
    ‪11 min walk‬
  • Place, Mall of America
    ‪2 min drive‬
  • Place, Nickelodeon Universe
    ‪2 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel in East Bloomington
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Mall of America - MSP Airport features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers express check-out, RV/bus/truck parking, and an elevator. Onsite parking is available (surcharge).

Quality Inn & Suites Mall of America - MSP Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 22 2025 to November 23 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

6.6
Rating 10 - Excellent. 388 out of 1274 reviews
Rating 8 - Good. 223 out of 1274 reviews
Rating 6 - Okay. 251 out of 1274 reviews
Rating 4 - Poor. 182 out of 1274 reviews
Rating 2 - Terrible. 230 out of 1274 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Virginia

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff was nice but room is poorly kept. Smelled and seats were torn
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great company nice and clean all around
Stayed 3 nights in Jul 2025

6/10 Okay

James

Stayed 1 night in Jul 2025

4/10 Poor

david

Traveled with family
Didn't like the hidden $10 parking fee. Breakfast is nothing special; cereals, muffins, yogurt, and waffels. Took over 20 minutes before someone showed at front desk to get checked in. Dirty towel and toilet in bathroom.
Stayed 1 night in Jul 2025

6/10 Okay

Kaiden

Liked: Staff & service
Average all around. $10.00 a day for parking. Wasnt listed anywhere wile booking. As well as it seems to be a joke
Stayed 3 nights in Jul 2025

6/10 Okay

gloria

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing! Hotel could just really use some upgrades and a all around better cleaning of the place
Stayed 2 nights in Jul 2025

2/10 Terrible

Sandi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Night staff horrible

Angie was great with earlier check out. Sarah was rude when checking in. Noticed she was rude woth all guest she was in contact with. Older white woman was smoking on side of building outside under balcony which caused the rooms to have the faint smell of smoke on that side.
Stayed 4 nights in Jul 2025

2/10 Terrible

elizabeth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It reeked of bleach. And marijuana, people vaping in halls. My eyes were burning and smell nauseating. The front desk clerk said i could cancel with out penalty. Obvious she didn't as i was billed. I cancelled Friday stay before 4:30 after spending 30 min on email and ended up on hold calling the hotel. I was told there would be no penalty. Guess what? I was billed! Never again will i book with Expedia. They need to vet the properties they advertise. I would have felt very unsafe there. Please credit my charges as the hotel had promised.
Stayed 2 nights in Jul 2025

8/10 Good

josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Stayed 2 nights in Jul 2025

6/10 Okay

Courtney

Stayed 3 nights in Jul 2025

2/10 Terrible

elizabeth

Disliked: Staff & service, property conditions & facilities
Overwhelming stench of bleach, so much it burns the eyes.vaping marijuana in halls. Not a placed i felt safe
Stayed 1 night in Jul 2025

10/10 Excellent

Destiny

Stayed 6 nights in Jul 2025

2/10 Terrible

Kayla

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
sink was broken, still worked however harder to turn on as it wasn’t actually attached to the sink. burnt out light. and our room wasn’t cleaned once, even when we notified them and asked for new towels and our room to be cleaned it was untouched. do not disturb sign was never on the door, still not cleaned
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Smells of cigarette in the hallway but the room we stayed in didnt smell like that. I guess we get what we pay for since it wasn't that costly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Normally great, not as impressed this trip.

I’ve stayed at this hotel three times now. I keep coming back because we love the proximity to the Mall and it’s not too far from the downtown stadiums, the price point and the super comfortable beds. However, on the third day of our stay, my key would let us in the back door but not into the room. The first time we went down in the morning the lady at the front desk was friendly, apologized and got the key going. When we returned later in the afternoon the same thing happened, however that lady was not polite about it. No apology or friendliness of any kind. I even told her it was the second time it had happened that day. Was not impressed. The other staff members we encountered were all friendly, especially check in and check out.
Stayed 3 nights in Jul 2025

10/10 Excellent

Domonique

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Julius

Liked: Cleanliness, property conditions & facilities
Late check in
Stayed 1 night in Jun 2025

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Kimberley, Burnsville

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Rude
Stayed 1 night in Jul 2025

2/10 Terrible

Katlyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelled like weed in the rooms, AC didn’t work

AC did not work at all. Smelled like Weed very badly, I had my toddler with me and I am 8 months pregnant..
Stayed 1 night in Jul 2025

6/10 Okay

Kathryn

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Diana

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was ok but it had water damage on the bathroom ceiling and the bathroom door. The room wasn't particularly clean but it wasn't grossly dirty.
Stayed 4 nights in Jul 2025