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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Business center
Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby
Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • Parking available
  • Air conditioning

Explore the area

Map
814 East American Boulevard, Bloomington, MN, 55420
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Mall of America
    ‪3 min drive‬
  • Nickelodeon Universe
    ‪3 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel in East Bloomington
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Mall of America - MSP Airport features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers express check-out, RV/bus/truck parking, and an elevator. Onsite parking is available (surcharge).

Quality Inn & Suites Mall of America - MSP Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 293 out of 875 reviews
Rating 8 - Good. 172 out of 875 reviews
Rating 6 - Okay. 160 out of 875 reviews
Rating 4 - Poor. 120 out of 875 reviews
Rating 2 - Terrible. 130 out of 875 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Traveled with family
Disliked: Staff & service, amenities
The gentleman Kris at the front desk didn’t even greet me when I walked in and didn’t tell me what the cost of the stay will be just ran my card and took him quite some time to check me in and was not very clear on the check in process
Stayed 1 night in Dec 2024

2/10 Terrible

OLUFEMI

Disliked: Cleanliness, staff & service, property conditions & facilities
Lots of homeless people hanging around front entrance smoking weed. Breakfast is a JOKE. No eggs or varieties.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable
The bed was uncomfortable and broken, and the place was unclean and smelled badly. Will never stay there again.
Stayed 1 night in Dec 2024

6/10 Okay

John

Stayed 1 night in Nov 2024

10/10 Excellent

Marquis

Stayed 1 night in Dec 2024

10/10 Excellent

KENT, Manitowoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Dec 2024

2/10 Terrible

Linda

Traveled with family and small children
Disliked: Staff & service, amenities
Nothing
Stayed 3 nights in Dec 2024

6/10 Okay

Alex

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
$10 parking charge it over charge never seed this in my life
Stayed 3 nights in Dec 2024

10/10 Excellent

Brittany D

Traveled with group, Traveled with family
Liked: Amenities
Great
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Traveled with family
Disliked: Amenities
When we went to check in, we had to wait ten mins for the guy to show up at the counter. No bell to ring, nothing to press to alert him when we got in the door. He said he was out doing safety checks. Then they informed us of a ten dollar parking fee when we didn't read that anywhere on the web site. The room stunk like bad body odor. When we turned on the heat the smell was even more pungent.
Stayed 1 night in Dec 2024

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marquis

Stayed 1 night in Dec 2024

10/10 Excellent

Juanita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the staff! Angie was such a gem. She made our vacation a lot less stressful. My only complaint would be more food options for breakfast besides that it was an amazing stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

D

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific
Stayed 1 night in Dec 2024

10/10 Excellent

D

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible
Stayed 1 night in Dec 2024

10/10 Excellent

D

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Dec 2024

10/10 Excellent

D

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

D

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel for a trip with the family. Pool is wonderful.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough and felt safe
Clean room with vinyl wood plank fooring (no nasty carpet!). Bed was comfy with super soft sheets. Only waffles and dry cereal/toast/yogurts for breakfast options (No eggs or bacon or hot items). Good deal for the price. Hallways/common areas smelled like weed.
Stayed 1 night in Dec 2024

4/10 Poor

Yesenia

Disliked: Cleanliness, staff & service, property conditions & facilities
The hallways smelled like cigarettes and the sofa i t he room had white stains When going in the room it was highly deodorized and the smell was of deodorant and stink
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda, Maple Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Nov 2024

4/10 Poor

Samira

Disliked: Cleanliness, property conditions & facilities
Place felt unsafe at night, very loud hallways at night.
Stayed 2 nights in Dec 2024

6/10 Okay

Erin

Traveled with group
Disliked: Cleanliness, property conditions & facilities
We'll stay elsewhere next trip
Five night stay. Staff was friendly. The first night was not good, the mattress was worn out on one side, you could hear and feel the innersprings giving way and rubbing. No support at all on that side, the middle was hard and the other side was nearly as bad. I let the front desk know and they replaced mattress within the hour, giving me a choice of 3 others. Replacement was okay. We did have to ask for more towels during our stay as they would only leave 2 of each. The shower head was not cleaned from previous guest our whole we were there. It was covered in soap scum/slime that we cleaned off. Our biggest issue was a large pile of trash and broken glass bottles left outside the door to the parking area. It appeared that a resident (seem to be housing otherwise homeless people) threw out their stuff next to the trash can. When we informed the night auditor he didn't seem to care and wasn't going to clean that s***t up. It was cleaned up by the next morning. Wasn't thrilled to have to pay $10 pretty night to park at the hotel. It is close to the airport, Mall of America, and sports stadiums.
Stayed 5 nights in Dec 2024