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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Cozy space with a brick wall, large windows, and a fireplace, featuring a desk, chairs, and a flat-screen TV.
Relax in our welcoming lobby, featuring a curved sofa, reception desk, and potted plant.
Relax by the pool surrounded by comfortable seating and lush greenery.
Relax in a spacious room with a large bed, comfortable seating area, and desk for work or relaxation.
Relax in the hotel's spacious seating area with a long table and comfortable chairs.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking available
  • 24/7 front desk

Explore the area

Map
814 East American Boulevard, Bloomington, MN, 55420
  • Great Wolf Lodge Water Park
    ‪11 min walk‬
  • Mall of America
    ‪2 min drive‬
  • Nickelodeon Universe
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel in East Bloomington
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Mall of America - MSP Airport features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers express check-out, RV/bus/truck parking, and an elevator. Onsite parking is available (surcharge).

Quality Inn & Suites Mall of America - MSP Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 365 out of 1148 reviews
Rating 8 - Good. 206 out of 1148 reviews
Rating 6 - Okay. 219 out of 1148 reviews
Rating 4 - Poor. 163 out of 1148 reviews
Rating 2 - Terrible. 195 out of 1148 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Quincy

Stayed 1 night in Apr 2025

8/10 Good

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great hotel just wish there was more for breakfast and the beds were not bad but not very comfortable
Stayed 3 nights in Apr 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2025

2/10 Terrible

Pamela

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Convenient

Nice if you want a little quick stay for a nap or waiting on a lay over from the airport. They have a microwave in the room!!! That’s always a plus.
Stayed 1 night in Apr 2025

6/10 Okay

Quincy

Stayed 2 nights in Apr 2025

6/10 Okay

Angie

Traveled with family
Disliked: Amenities
The breakfast did not serve toast or eggs have limited selection of fruit only really served waffles. They charge 10 a day to park your car. Very few towels in the room they don't change the towels daily and you have to ask for more I
Stayed 3 nights in Apr 2025

2/10 Terrible

Laurie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get me out of here!

This entire hotel smelled like pot. It was disgusting. I was choking in the hallway because the smell was so thick. Had to put a towel under the door to keep the smell out but I don’t think it did any good. The front desk lady was rude on the phone to another person that called while she was checking me in. The bathroom is beat up and dirty. There was yelling in the parking lot in the middle of the night loud enough to wake us all up and yelling in the hallway of the hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Terri Lynne, Winnipeg

Traveled with partner
Liked: Cleanliness, amenities
Check in clerk gave wrong keys to a person ahead he walked in on people! She wasnt friendly didnt seem to like her job. Had to call fromt desk at 7am noise chair across tge floor multiple times and loud bangs. Didnt have breakfast old bananas. Just ok would not stay again
Stayed 1 night in Apr 2025

2/10 Terrible

Katrina

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed for one night and ended up forgetting a pillow. We called told them we forgot it and would be by to pick it up later that night, and they stole it. So my opinion don't stay unless you know you won't forget anything.
Stayed 1 night in Apr 2025

4/10 Poor

CHERYL

Traveled with partner
There is not enough parking but charge $10 a night. Only 1 electrical outlet worked in the room. Terrible attempt to remodel - tripped over the transition of the floors between the room & bathroom. I would really love to include pictures of the hole in the wall behind the couch when we were looking for an outlet.
Stayed 1 night in Apr 2025

6/10 Okay

April

Stayed 2 nights in Apr 2025

10/10 Excellent

Mariya

Stayed 1 night in Mar 2025

6/10 Okay

Ali

Business traveler
2 star
Stayed 1 night in Apr 2025

2/10 Terrible

Angela

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff are great! Hotel is run down, dirty and smelly.
Stayed 1 night in Apr 2025

2/10 Terrible

Jasmine

Disliked: Cleanliness, property conditions & facilities
Very cheap but the rooms are nothing like the pictures the rooms are not well taken care of the whole place has a no smoking sign and every single hall way smelled like cigarettes not a good place to take your family won’t be coming back
Stayed 2 nights in Apr 2025

2/10 Terrible

Regina

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My experience there was really bad, the pictures they showed online did not match with how the place was, it had a really bad smell online it said parking is free when you get there they charge $10 per day, Reached out to get a refund because of how bad the place was in order for us to change our hotel but the refund was denied, they just said things that didn’t make sense to us. When you’re there you feel unsafe, food was horrible in general my experience there wasn’t the best.
Stayed 5 nights in Mar 2025

10/10 Excellent

Yusdeily Mas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk lady
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

8/10 Good

Rival, Petersfield

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool and area weren't clean. Lots of dirty towels in the hallway outside a room on the floor. Noisy at night when trying to sleep from other rooms. Parking fee implemented to paying customers at $10.00 per day. Breakfast was waffles, yogurt, cereal orange juice, bananas, coffee. Nothing special. Michelle the desk attendant was the best part of this stay. Professional. Positive attitude. Helpful. Thank God for her.
Stayed 1 night in Apr 2025

4/10 Poor

Maria

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty, toilet didn't hold water in the tank, mattress was filthy, didn't have a blanket and pillows for the pull out sofa (went to ask at the desk and was told there was only 1 pillow left) very noisy, smelt bad, our view out the room was to the garbage bins, and equipment and mattresses were thrown everywhere out there and garbage outside of the bin
Stayed 2 nights in Apr 2025

8/10 Good

Angela H

Stayed 2 nights in Mar 2025

8/10 Good

Angela H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Rooms were clean and quiet. Price was very affordable and the hotel was close to the airport and shopping. My one complaint would be that I could smell marijuana occasionally, but that is likely due to some of the other customers.
Stayed 1 night in Apr 2025

6/10 Okay

Lucas

Too many waffle makers. Replace them with pancake machines.
Stayed 1 night in Apr 2025