Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Business center
Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby
Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking available
  • Air conditioning

Explore the area

Map
814 East American Boulevard, Bloomington, MN, 55420
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Mall of America
    ‪3 min drive‬
  • Nickelodeon Universe
    ‪3 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪8 min drive‬

Room options

Standard Double Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel in East Bloomington
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Mall of America - MSP Airport features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers express check-out, RV/bus/truck parking, and an elevator. Onsite parking is available (surcharge).

Quality Inn & Suites Mall of America - MSP Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 256 out of 761 reviews
Rating 8 - Good. 152 out of 761 reviews
Rating 6 - Okay. 136 out of 761 reviews
Rating 4 - Poor. 105 out of 761 reviews
Rating 2 - Terrible. 112 out of 761 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Mercedes

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights, here are the pros and cons of this hotel: Pros -friendly helpful staff! -within walking distance of Walmart, other stores -easy access to good transit routes -clean room -breakfast included Cons -old/dated rooms, in need of renovation, new mattresses, and smelt kinda weird?? -bathtubs do not have plugs, you cannot take a bath -pool does not have hot tub -weight room does not have fully functional equipment and very limited equipment. -breakfast does not have hot options
Stayed 3 nights in Nov 2024

2/10 Terrible

Tyler

Stayed 1 night in Nov 2024

8/10 Good

Coral

Stayed 2 nights in Oct 2024

6/10 Okay

Kimberly

Liked: Staff & service, property conditions & facilities
That you have to pay for parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

brehlyn

Traveled with family
Liked: Amenities
Only thing I had a problem with was the water pressure wasn’t really working but overall I enjoyed my stay
Stayed 5 nights in Nov 2024

4/10 Poor

Widalys

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Patricia

Traveled with family
Disliked: Staff & service, room comfort
Not that normal Quality inn experience
Check in was fine- person was pre occupied with personal call. Parking is 10.00 a night and they didn’t have enough spaces in the back parked on the side of the building on the street and still had to pay. Breakfast was to be ready by 6:30 still not ready at 7 when we had to leave . Customer service over all was poor. Room as fine so it served its purpose . But would choose to go elsewhere next time .. not what I expected from a Quality inn .( not the same mindset at this location clearly)
Stayed 1 night in Nov 2024

6/10 Okay

Stella

Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice and accomodating. Breakfast was pretty good too. Overall I am very satisfied.
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Disliked: Property conditions & facilities, room comfort
There was too much noise from the other rooms.
Stayed 1 night in Nov 2024

8/10 Good

Cara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I wish i coukd remember the names of tge staff i interacted with. Upon arriving i had such a friendly gentlemen help me with check in, just helpful and funny. And the woman who was keeping breakfast stocked 10/10! She just kept on going, i work in hospitality so i always observe the breakfast staff at any hotel. She was so sweet and diligent, again i feel so bad i didnt catch her name to be able to recognize her. The room itself was big, comfortable (cold) but the heat wasnt on, so once i turned it on it was fine. Pool was nice, it was colder than i hoped and no hottub but i shoulve checked for that prior so i cant complain. I was just lookimg for an inexpensive stay by MOA and i was happy with the choice.
Stayed 1 night in Nov 2024

10/10 Excellent

IDRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

abby

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dillon, Savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing and accommodating and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

arlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dillon, Savage

Liked: Cleanliness, staff & service, property conditions & facilities
Property staff were the most polite and friendly to have ever experienced!
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice place it was clean they had a nice breakfast served and they were polite
Stayed 1 night in Nov 2024

4/10 Poor

David

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival there were thieves arguing with the front desk personal due to a machine they tried to get coins from. Not the greatest situation for safety.
Stayed 1 night in Oct 2024

6/10 Okay

Toshimitsu

Business traveler, Traveled with partner
The hotel is close to the airport and has good transportation links.
Stayed 1 night in Oct 2024

8/10 Good

arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Mary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude upon arrival. Was charged $253 when I first arrived and was not told anything at all. Received card for hotel and was not told what room we were in. Very bad lighting in rooms and some stuff in the room just seemed dirty.
Stayed 2 nights in Oct 2024