Sheraton Minneapolis West Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Minneapolis West Hotel

Lounge
Indoor pool
Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Property amenity
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Parking included

Explore the area

Map
12201 Ridgedale Dr, Hopkins, MN, 55305
  • Ridgedale Center
    5 min walk
  • Ruscello
    5 min walk
  • Downtown Hopkins Station
    8 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    26 min drive

Room options

Club Room, 1 King Bed, Non Smoking

  • 234 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 234 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

  • 234 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 234 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Minneapolis West Hotel

3.5-star Hopkins hotel walkable to Ridgedale Center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
Sheraton Minneapolis West Hotel offers 220 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sheraton Minneapolis West Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Sheraton Minneapolis West Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Atrium Bistro - This bistro serves breakfast and lunch. Guests can enjoy drinks at the bar.
Reserve Lounge - This bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:30 AM for a fee: USD 6 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Bistro
  • Reserve Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 17 per person
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Minneapolis West
Minneapolis Sheraton
Minneapolis Sheraton West
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel
Sheraton Minneapolis West Hotel Minnetonka
Sheraton Minneapolis West Minnetonka
Sheraton West
Sheraton West Hotel
Sheraton West Minneapolis
Minnetonka Sheraton
Sheraton Minnetonka
Sheraton Minneapolis
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel Hotel
Sheraton Minneapolis West Hotel Hopkins
Sheraton Minneapolis West Hotel Hotel Hopkins

Sheraton Minneapolis West Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Liked: Cleanliness, staff & service, amenities
Nice hotel and is clean. Pool is in the middle of a carpeted ares which is odd. The rooms are spacious however there’s only one elevator toward the front of the building and its a pretty long walk to the back rooms
Stayed 1 night in Aug 2024

4/10 Poor

Nanni

Traveled with partner, Traveled with pets
Liked: Amenities
Terrible! Room was loud at all times Could barely sleep I was double charged Check in— they had no idea how to figure out the Expedia reservation
Stayed 1 night in Sep 2024

6/10 Okay

Gary

Business traveler
Liked: Cleanliness, staff & service
Go figure 🤔.....
Room smelled like cigarette 🚬 smoke. It was'nt a real strong odor but I noticed it. I spoke to the front desk agent (about it). Housekeeping was notified. I did not know i could open the window (in the room). The window being open helped.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristine

Was quiet, clean; perfect!
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
a quiet location and a quiet hotel
Stayed 1 night in Sep 2024

6/10 Okay

Kylie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and the hot tub was great! We unfortunately were woken up at 9am by kids jumping up and down and stomping above us! Then we had a maintenance guy check if there was a leak right after that.. not very relaxing. Plus it was my birthday. Would appreciate a partial refund!
Stayed 1 night in Aug 2024

2/10 Terrible

Anastasiia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Boluwatife

Disliked: Staff & service
The staffs are horrible
Stayed 1 night in Aug 2024

10/10 Excellent

Tatyana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very clean, modern, comfortable bed, quiet, nice view. Free parking, shopping center across from the hotel, convenient location to highways. Friendly and helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk, bar & restaurant staff were very helpful. Room was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
We are not happy in our stay. We booked for a king size bed and we were given a double queen bed. Oh by the way we were given a king bed bedroom with no windows looking outside and there room is next to the elevator. It feels like a cave! My husband and I feel like we are treated unfairly because our booking was made through 3rd party and not through the hotel directly. On top of that we were given a wrong key and we have to walk back to the reception without given an apology it’s like it’s our mistake that our key was not working. I am not coming back to this hotel again. I hope Hotels.com will work out with good system and process with the hotels you servicing that guest will be treated fairly and the same as the guest that book directly to the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Erwin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an elegant hotel with spacious, modern and clean rooms. The fitness facilities are excellent. The service in the Atrium was excellent. Our only issue was with the reception staff. At check-in they were not very welcoming and when my Canadian VISA card (which I had used to prepay the room online) wasn’t accepted by their machine for the incidental fees deposit, they got a bit frustrated with their equipment and the process was a bit annoying. In the morning we called reception to find out when the pool opened. They told us 8 am but when we went down for a quick swim before checking out and getting on the road it turned out that the pool only opens at 9 am on weekends.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!!
Stayed 3 nights in May 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find, nice location and large parking lot. The staff were nice, and lobby was big. We stayed on the first floor. The room numbers have an awkward layout. We had a room that was by the pool. It didn’t have a chlorine smell to it. Only cons: one more light in the room would have been nice to make up for not being a nature facing room (who wants to look out at the indoor pool?), the room’s ac only decreased to a certain temp, and no channel guide. No huge cons. If you’re looking for a bedside outlet, they’re below the top shelf of the nightstand (kind of hidden).
Stayed 1 night in Aug 2024

10/10 Excellent

Raleigh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and convenient
Stayed 3 nights in Aug 2024

10/10 Excellent

mark

Traveled with partner
Liked: Property conditions & facilities
Loved the property clean friendly
Stayed 1 night in Aug 2024

6/10 Okay

Goran

Liked: Cleanliness, staff & service
Sheraton didn’t live up to the name. Rooms have a moldy smell. The staff were extremely friendly and professional.
Stayed 1 night in Aug 2024

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024