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Sheraton Minneapolis West Hotel

3.5 star property

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Photo gallery for Sheraton Minneapolis West Hotel

Property amenity
Exterior
Lobby
Indoor pool
Room, 2 Double Beds | Pool | Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
12201 Ridgedale Dr, Minnetonka, MN, 55305
  • Ridgedale Center
    ‪3 min walk‬
  • Target Field
    ‪12 min drive‬
  • U.S. Bank Stadium
    ‪15 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪31 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 234 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

9.6 out of 10
Exceptional
(27 reviews)
  • 234 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds, Non Smoking

  • 234 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(82 reviews)
  • 234 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

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The price is $141 total
includes taxes & fees
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About this property

Sheraton Minneapolis West Hotel

3.5-star Minnetonka hotel walkable to Ridgedale Center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Sheraton Minneapolis West Hotel offers 220 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sheraton Minneapolis West Hotel provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Sheraton Minneapolis West Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Atrium Bistro - This bistro serves breakfast and lunch. Guests can enjoy drinks at the bar.
Reserve Lounge - This bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Bistro
  • Reserve Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Minneapolis West
Minneapolis Sheraton
Minneapolis Sheraton West
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel
Sheraton Minneapolis West Hotel Minnetonka
Sheraton Minneapolis West Minnetonka
Sheraton West
Sheraton West Hotel
Sheraton West Minneapolis
Minnetonka Sheraton
Sheraton Minnetonka
Sheraton Minneapolis
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel Hotel
Sheraton Minneapolis West Hotel Minnetonka
Sheraton Minneapolis West Hotel Hotel Minnetonka

Sheraton Minneapolis West Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay

Room was very clean and looked like it was updated recently. Bed was super comfortable and staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and dining.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Overall good. Right by the mall. Only 2 negative things: the heaters in the room are really loud like tractors and the breakfast finishes early at 9:00 and the staff, although friendly literally run away with the food as fast as they can beginning 10 minutes prior and leave asap. Some people were turned away or barely had time to shove their breakfast down their throats.
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth, Sioux Falls

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always stayed at this property but may have to reevaluate as they now charge a $50 pet fee per night. Sad!
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
I chose a room with jetted tub.I got there was told wrong pic was used on hotels.com. Central air was not on had to get a box fan from front desk.There was clothing left from previous person staying there in dresser drawer so room was not checked when cleaning There were small ants.The staff was top notch. By far best employees and were fantastic at their job.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynn

Stayed 1 night in Mar 2025

10/10 Excellent

Gerald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Enrico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were SO comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

LeeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was delightful. All things were as I'd expect them to be and made our stay effortless. Thank you!
Stayed 1 night in Mar 2025

8/10 Good

Sheena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere and convenient.
Stayed 2 nights in Feb 2025

4/10 Poor

Lori

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
There were toddlers and small children in the whirlpool tub, and they were loud and rowdy. When we were able to get in, the whirlpool tub did not actually work—the water was cold. All of the guest rooms were hot, with the thermostats reading 75 degrees. The staff did not seem to care about anything. One of the front desk staff was extremely rude, accusing us of having a barking dog when we did not have a dog with us. Then she said she was going to charge me for the dog. The breakfast buffet was just a regular continental breakfast, and it cost $21 each. I will never stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service
Great location with mall and restaurants close. A little away from interstate so it was a nice quiet stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Lily, St. Louis Park

Stayed 1 night in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Abdullahi

Area
Stayed 1 night in Feb 2025

10/10 Excellent

liz, Sioux Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

6/10 Okay

Erika

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
very nice hotel room, comfortable bed, pleasant staff
Stayed 1 night in Feb 2025

10/10 Excellent

Abdullahi

Stayed 1 night in Feb 2025