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TownSquare Place

3.0 star property

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Terrace/patio
Reception
Aerial view
Standard Suite, 1 King Bed, Kitchen (Jetted Tub) | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Standard Suite, 1 King Bed, Kitchen (Jetted Tub) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
1 River Bend Pl, Chaska, MN, 55318
  • Minnesota Renaissance Festival
    ‪10 min drive‬
  • Paisley Park
    ‪11 min drive‬
  • Valleyfair Amusement Park
    ‪17 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed with Sofa bed, Kitchen

Private kitchen

Standard Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite, Kitchen (1 Queen bed & 2 Double beds)

Standard Suite, Kitchen (1 Queen bed & 2 Double beds) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Suite, Kitchen (1 Queen bed & 2 Double beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, 2 Double Beds, Kitchen

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Suite, 2 Double Beds, Kitchen

  • 248 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 2 Queen Beds, Kitchen

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Suite, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed, Kitchen (Jetted Tub)

Standard Suite, 1 King Bed, Kitchen (Jetted Tub) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Suite, 1 King Bed, Kitchen (Jetted Tub)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Kitchen

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Studio, 1 King Bed, Accessible, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 Queen Bed, Kitchen

Standard Suite, 1 Queen Bed, Kitchen | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Suite, 1 Queen Bed, Kitchen

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchen

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Suite, 1 King Bed with Sofa bed, Kitchen

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownSquare Place

3-star Chaska hotel with restaurant
A restaurant, a fitness center, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out, and a TV in a common area. Weekly housekeeping is available.
TownSquare Place offers 82 air-conditioned accommodations with hair dryers and irons/ironing boards. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chaska hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This Chaska hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

TownSquare Place has designated areas for smoking.

TownSquare Place has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 5 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

TownSquare Place Hotel
TownSquare Place Chaska
TownSquare Place Hotel Chaska

TownSquare Place Reviews

Reviews

5.4
Rating 10 - Excellent. 36 out of 185 reviews
Rating 8 - Good. 30 out of 185 reviews
Rating 6 - Okay. 20 out of 185 reviews
Rating 4 - Poor. 35 out of 185 reviews
Rating 2 - Terrible. 64 out of 185 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Radames

Stayed 12 nights in Dec 2024

2/10 Terrible

Lisa, Mt Vernon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Last week we stayed at Town Square Place in Chaska Minnesota. Expedia's listing of this facility is MISLEADING and borders on outright fraud. No family should ever stay there as it is closer to a halfway house for people that have issues with the courts or family service. There are NO amenities at all, and they happily put it in print and make you sign that you understand. The odor on the third floor is a obnoxious, I can't tell if it's ethnic food or a chemical cook. The general manager is the most incompassionate person I have met in my life. When my wife had a very embarrassing emergency/accident related to her Irratable Bowel Syndrome ((with D), the Manager was IRATE that she would use the bathroom in the main lobby....that are marked "employees only". IN THE MAIN LOBBY. the manager continued to berate us, called us rude and inconsiderate while my wife is crying and humiliated trying to do something with these soiled garments. THIS PROPERTY HAS NO BUSINESS WITH RETAIL TRAVELERS!!!
Stayed 7 nights in Jul 2024

2/10 Terrible

Trené

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This should not even be listed. It smells like sewerage and is infested with roaches and other bugs. This place was no where near worth the money I paid. The pull out bed was absolutely dangerous. I addressed the roach problem several times I was not offered a new room they kept claiming pest control was coming and they never came. My leg is broken and this was truly a terrible experience. In all my years of traveling I can honestly say I have never went through this.
Stayed 17 nights in Jun 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful , accommodations were clean and quiet excellent air conditioning
Stayed 7 nights in Jul 2024

2/10 Terrible

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

ANDREW

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Dennis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Very unprofessional from the minute I stepped in the door. They told me they didn’t have my Expedia reservation and made me pay on site. I drop my stuff off in my room and went out for the evening. Upon returning there were cockroaches crawling all over my bed. I took a video and asked for a refund at the front desk. They told me it would take 3 to 5 days.
Stayed 1 night in Mar 2024

10/10 Excellent

Curtiss

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the room was clean and cozy. Its an older hotel but still in excellent condition. Go try it.
Stayed 1 night in Jan 2024

2/10 Terrible

Scott

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all they stole my truck. They towed my Chevy Avalanche because they though it was unregistered. They didnt call me at my room to ask if it was not registered. The phone numbers to reach staff were unreachable. I called the police and they located my truck. The towing company that works for the motel did not ask local police if the truck was legal and stole my truck. Expedia has done nothing for me eithe WELCOME TO CHASKA MINNESOTA r
Stayed 14 nights in Dec 2023

2/10 Terrible

Christopher

Stayed 18 nights in Oct 2023

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting and Rude Staff

This was the worst experience I have ever had in my life. We arrived and were booked for 5 weeks. It was dirty and outdated from the get-go but decided to try and stay optimistic. Checked into our room and got settled. We were only there one day before my husband found 3 cockroaches in the bathroom and then in the area where we had our food and crock pot. My son was hysterical refusing Ron stay in the room. When I spoke to the manager the next day she basically laughed at me telling me I was over reacting and it wasn’t that bad. I demanded a refund. Since I paid most on cash she tried to tell me she didn’t have cash on hand. After talking to the regional manager I agreed to just let them refund my card on file but when she tried to do that it would. It let her because I pod most in cash. So she went into the office and got the cash. Even though she claimed they had no cash on site. This play is dirty and unkept. They don’t provide any sort of breakfast options and there is very little security. One floor you can just walk right in. Never again!
Stayed 7 nights in Sep 2023

2/10 Terrible

Margie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty,dingy! Loud car noises all night long. Sheets on bed rough and itch your skin. My husband didn't sleep at all. People in halls talking loud, children crying. We decided to move to another other hotel the next day and were advised at desk no refund. They offered to move us up a floor. I said that is not going to change anything. It smells and things in room and out of room are not clean like like they sould be. Please take this off your list and give me my money back for 2 days I didn't stay.
Stayed 3 nights in Sep 2023

4/10 Poor

Katie

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do you like the strong scent of marijuana in the lobby and hallways, damp carpets and pillows, bathtub drains that don't close and dry diarrhea crusties in the toilet? Then Room 217 is the room for you! Only $160 a night!
Stayed 1 night in Sep 2023

4/10 Poor

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
no coffee pot or plastic glasses in room. room looked like it was under renovation , mirror on floor not the wall, beds not aligned with headboards, off by 90 degrees, bath tub, had scum on side and looked like it had not been used lately, carpet was old and dirty. no food or coffee available. Very limited parking available.
Stayed 2 nights in Sep 2023

2/10 Terrible

charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach infested and dirty food wrappers in and under furniture. Broken appliances and trim with exposed nails and splinters on doorsways, trim, and floor.
Stayed 2 nights in Sep 2023

2/10 Terrible

Judy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing other than possible location Absent staff, broken equipment, filthy Can not recommend anything about it - needs so much work!
Stayed 2 nights in Sep 2023

2/10 Terrible

Stacia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was incredibly overworked (not her fault). There was an overdose the first night of our stay, several police, ambulances, and fire trucks were present.
Stayed 28 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Stayed 2 nights in Sep 2023

6/10 Okay

MacRae

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness

Okay

I'm not a water pressure person, but water pressure was terrible. Possibly has softened water because it felt slippery and kinda hard to feel like you've washed off all the soap after washing hands. Staff was really nice. My microwave didn't work, which was particularly upsetting to me. I specifically made sure to get a hotel with fridge and microwave. They put in a work order for the microwave, but it was not fixed by the time I left. There was a communal microwave on another floor, which was dirty, so I ate my meals cold. Full fridge and freezer, which did work. No coffee or coffee machine in the room. Room looked neat, if outdated, but there was dog kibble and straw on the floor from a previous occupant, and the carpet was stained. Room had some repairs done, but not well done. My room was quiet, but my friend's room was not. No blackout curtains and the parking lot lights were very bright. It is challenging to find a decently priced hotel in the cities, so overall I'd say you get what you pay for. Just be aware that this is a no frills hotel.
Stayed 2 nights in Sep 2023

2/10 Terrible

Rosanne

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
As an Expedia customer I don’t think you should be booking people at this property!! There were mouse traps in the front entrance and lobby, the elevator was filthy and the room was in no condition to be slept in!! We checked out within an hour after we ha checked in! There was no way we would stay there!!
Stayed 1 night in Sep 2023

8/10 Good

Marshae

Stayed 2 nights in Sep 2023

4/10 Poor

Bruce

Disliked: Staff & service, amenities, property conditions & facilities
It was more of a low income extended stay. The room itself was not well maintained. The staff seemed to never be at the desk. I waited for almost 10 minutes to check in and then they had to check that the room was ready to be rented. Overall was unimpressed.
Stayed 1 night in Aug 2023

2/10 Terrible

Steve

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple years ago, awful but allot of construction going on…figured it would be improved by now. It was worse. Atmosphere, staff, and people “present” all rang of enormous sober living. Dirty, TV did not work, sketchy. Will NEVER stay here again, hell no. Super8 a block away is 4-star compared to this dump. Sad, it looks like it WAS a nice hotel at one time. Amazing this place is even in business.
Stayed 1 night in Aug 2023

4/10 Poor

A

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was no iron or ironing board. There also were no hangers or a place to hang clothes. I have never encountered this when staying at a hotel. Also, most times there were no parking spaces available in the lot. They did their best to accommodate us by loaning us an iron that was in the office. We were there for a wedding, so not having a way to get the wrinkles out of our clothes after traveling was a major problem. It all worked out, but I would not recommend this facility or stay there again.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like I walked into a family fight.

Did not receive the correct room. Front desk was not trained and disorganized. Not professional
Stayed 2 nights in Aug 2023