A restaurant, a fitness center, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out, and a TV in a common area. Weekly housekeeping is available.
TownSquare Place offers 82 air-conditioned accommodations with hair dryers and irons/ironing boards. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Chaska hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This Chaska hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
TownSquare Place has designated areas for smoking.
TownSquare Place has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
A restaurant
Things to do
Gym
TV in common areas
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Vending machine
Guest services
Housekeeping (weekly)
Multilingual staff
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
More
Air conditioning
Free local calls
Heating
Iron/ironing board
Phone
Window screens
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 5 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet deposit: USD 100 per stay
Pet fee: USD 5 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property is also known as
TownSquare Place Hotel
TownSquare Place Chaska
TownSquare Place Hotel Chaska
TownSquare Place Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I settled on a 3 stars because of the initial encounter in checking in to the hotel. Though I didn't see cars on blocks with missing tires, I did see jacks underneath a car that had been there the whole time I was there which was a week. Not a big deal until you get the list of rules to follow which made me think there were things to be concerned about during the stay.
Firstly, you can't just walk in to check in. You have to use a phone by the door to page the desk which can be seen from the front doors. So red flag there because why would you need a phone to access the building. Second, I had to dial 3 times for someone to answer and no one actually picked the phone to let me in...it was more that someone came out of the door behind the counter, saw me standing there and then let me in. I asked why it was like this and the person replied with that all hotels should offer this "service" so that just anyone can't walk into the hotel to which they explained Chaska had a homeless population to which I didn't see single homeless person there. Not saying it's not true but still pretty strange. Also there is one way in and out and I know this because I asked if the room key worked on the other doors to go outside to which they said no. As well as you can see a bench literally blocking the door from the outside so you can't get out or in. It's just strange vibes which makes me believe this really isn't a hotel though it seems to run like one. I wouldn't stay again.
Last week we stayed at Town Square Place in Chaska Minnesota. Expedia's listing of this facility is MISLEADING and borders on outright fraud. No family should ever stay there as it is closer to a halfway house for people that have issues with the courts or family service. There are NO amenities at all, and they happily put it in print and make you sign that you understand.
The odor on the third floor is a obnoxious, I can't tell if it's ethnic food or a chemical cook.
The general manager is the most incompassionate person I have met in my life. When my wife had a very embarrassing emergency/accident related to her Irratable Bowel Syndrome ((with D), the Manager was IRATE that she would use the bathroom in the main lobby....that are marked "employees only". IN THE MAIN LOBBY. the manager continued to berate us, called us rude and inconsiderate while my wife is crying and humiliated trying to do something with these soiled garments.
THIS PROPERTY HAS NO BUSINESS WITH RETAIL TRAVELERS!!!
This should not even be listed. It smells like sewerage and is infested with roaches and other bugs. This place was no where near worth the money I paid. The pull out bed was absolutely dangerous. I addressed the roach problem several times I was not offered a new room they kept claiming pest control was coming and they never came. My leg is broken and this was truly a terrible experience. In all my years of traveling I can honestly say I have never went through this.
Very unprofessional from the minute I stepped in the door. They told me they didn’t have my Expedia reservation and made me pay on site. I drop my stuff off in my room and went out for the evening. Upon returning there were cockroaches crawling all over my bed. I took a video and asked for a refund at the front desk. They told me it would take 3 to 5 days.
First of all they stole my truck.
They towed my Chevy Avalanche because they though it was unregistered. They didnt call me at my room to ask if it was not registered. The phone numbers to reach staff were unreachable. I called the police and they located my truck. The towing company that works for the motel did not ask local police if the truck was legal and stole my truck.
Expedia has done nothing for me eithe WELCOME TO CHASKA MINNESOTA r
This was the worst experience I have ever had in my life.
We arrived and were booked for 5 weeks. It was dirty and outdated from the get-go but decided to try and stay optimistic. Checked into our room and got settled. We were only there one day before my husband found 3 cockroaches in the bathroom and then in the area where we had our food and crock pot. My son was hysterical refusing Ron stay in the room.
When I spoke to the manager the next day she basically laughed at me telling me I was over reacting and it wasn’t that bad. I demanded a refund. Since I paid most on cash she tried to tell me she didn’t have cash on hand.
After talking to the regional manager I agreed to just let them refund my card on file but when she tried to do that it would. It let her because I pod most in cash. So she went into the office and got the cash. Even though she claimed they had no cash on site.
This play is dirty and unkept. They don’t provide any sort of breakfast options and there is very little security. One floor you can just walk right in.
Never again!
Dirty,dingy! Loud car noises all night long. Sheets on bed rough and itch your skin. My husband didn't sleep at all. People in halls talking loud, children crying. We decided to move to another other hotel the next day and were advised at desk no refund. They offered to move us up a floor. I said that is not going to change anything. It smells and things in room and out of room are not clean like like they sould be. Please take this off your list and give me my money back for 2 days I
didn't stay.
Do you like the strong scent of marijuana in the lobby and hallways, damp carpets and pillows, bathtub drains that don't close and dry diarrhea crusties in the toilet? Then Room 217 is the room for you! Only $160 a night!
no coffee pot or plastic glasses in room. room looked like it was under renovation , mirror on floor not the wall, beds not aligned with headboards, off by 90 degrees, bath tub, had scum on side and looked like it had not been used lately, carpet was old and dirty. no food or coffee available. Very limited parking available.
Roach infested and dirty food wrappers in and under furniture. Broken appliances and trim with exposed nails and splinters on doorsways, trim, and floor.
The front desk staff was incredibly overworked (not her fault). There was an overdose the first night of our stay, several police, ambulances, and fire trucks were present.