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The staff was warm, smiley, and courteous. There was an issue with the room, and it was handled quickly and efficiently. The rooms were spacious and clean. The hotel owner was a pleasant person who came to talk with us, gave us tips on where to travel, and asked for our suggestions on how to improve the hospitality. It was definitely an excellent experience in Crete, and we will surely return there next time.

Very poor English skills and absolute zero knowledge of other languages can be challenging for guests who do not speak English. The pool is miniature, shallow, and there is a huge lack of order regarding sunbed reservation (be prepared that some jerk will simply throw away your towels and lie on your sunbed while you are in the restroom or getting a drink, and the staff won't do anything about it). The animation program is also very poor. The food is repetitive, but you won't stay hungry. Local drinks are terrible, juices are overly sweet, and you won't see a lemon even in traces. You cannot get a fresh lemonade even for money. The guy who drives the golf cart to the beach (better known as Habibi) is an absolute gem of a man. The rooms are clean, and the maid comes every day. You only get water upon arrival; later you have to buy it. Sunbeds and umbrellas on the beach are charged. Realistically, I would barely give this hotel three stars.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

One of the best resorts in Crete. The location and private beach are absolutely stunning. The resort offers excellent facilities, and there’s also plenty to explore in the surrounding area. This was my second stay at Daios Cove, and once again, it didn’t disappoint. I already can’t wait to go back!

The room was very clean & private and the pool and views were great.

Nice and quiet, very accommodating staff.