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Mitarai Vacation Packages

Check-in is the DIY type, without a real person in a place in the building. Fortunately we had our kids with us. If we had problems checking in, there was no phone# even to call for help. Other than that hot water shower is hard to figure it out. It took my son a while before we got hot water.

Clean room, friendly staff, decent laundry. Excellent shower and tub! Comfortable beds.

Wonderful stay

Amazing hotel. Categorized as 3-star but lives up to 5-star reputation. Brand new. Elegant Japanese design. Big rooms. Comfortable beds. Excellent service. Just across from the ferry port that takes you to Miyajima island. Might be a bit far from central Hiroshima, but its advantages outweigh this single disadvantage. Very much recommend!

Best hotel experience we’ve had in Japan. They welcome you with tea, and give you the run down. Enough space in the room to sprawl around. We grab Jenga and Uno from the common area after a long day for sightseeing. Love that you could grab few umbrellas they had plenty, since it was June(rainy season). Bike rentals to cruise around town was a nice touch. The breakfast was great, being able to take it up to the room and eat at our leisure was phenomenal. The owners where lovely always helpful and fun to be around. Definitely stay there if you go visit!

Onsen was great although popular as busy. That's good though. Rooms are good with comfortable beds and good air conditioning. Breakfast was good but the coffee machine is awful. Very slow and makes poor coffee with small amount that doesn't fill the mug nor is hot. Lifts are also very (very) slow and wastes time waiting and often full when it gets to your called floor. Definitely need more lifts (obviously unlikely) or at least increase the speed a little bit if possible. This is compounded by being unable to use the stairs which would reduce the demand for the lifts. It's a good hotel but I wouldn't return again.

The staff was terrific; very kind and attentive. The view of the Tori gate was incredible from our room. Food was wonderful and there was a lot of it! More that anything, Miyajima is just a wonderful place! If we can manage it we will go back! Also, they have no issue with tattoos in the onset, which is a plus for me!