ACE Hôtel Paris Roissy

3.0 star property

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Photo gallery for ACE Hôtel Paris Roissy

Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Exterior
Food and drink
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

Map
Z.A.C. de la Villette aux Aulnes, Rue Galilée, Mitry-Mory, 77290
  • Circuit Carole Moto
    ‪8 min drive‬
  • Villepinte Exhibition Centre
    ‪8 min drive‬
  • Aeroville Shopping Center
    ‪11 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪12 min drive‬

Room options

Family Room

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

Twin Room

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Double Room, Accessible

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

ACE Hôtel Paris Roissy

3-star Mitry-Mory hotel with restaurant
This hotel features a restaurant, a snack bar/deli, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, free newspapers, and a TV in a common area.
ACE Hôtel Paris Roissy offers 80 air-conditioned accommodations with complimentary newspapers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-cm flat-screen televisions come with premium digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle at scheduled times is offered to guests. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.
Buffet breakfasts are available for a surcharge and are served each morning between 4:30 AM and 11 AM.
ACE Hôtel Paris Roissy has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 AM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 4:30 AM to 11:00 AM for a fee: EUR 8.90 for adults and EUR 5.10 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Built in 2016

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with premium digital channels

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s airport shuttle hours are 6-9 AM and 6-9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8.90 for adults and EUR 5.1 for children
  • Airport shuttle fee: EUR 5 per person (one-way)
  • Airport shuttle fee per child: EUR 5 (one-way)
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ACE Hôtel Mitry Mory
ACE Hôtel Paris Roissy Mitry-Mory
ACE Paris Roissy Mitry-Mory
ACE Paris Roissy
ACE Hôtel Paris Roissy Hotel
ACE Hôtel Paris Roissy Mitry-Mory
ACE Hôtel Paris Roissy Hotel Mitry-Mory

ACE Hôtel Paris Roissy Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alpha Nouhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Nov 2024

8/10 Good

Sherwin

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite requesting in advance to have my medication refrigerated the front desk guy would not help at all. He was rude and dismissive. He offered no solutions. I asked to speak to a manager, and he refused. When I asked again he said the manager would be in on Monday (I checked in Friday and check out Saturday). This was the worst experience I have had at a hotel in a long time. In addition to the rude front desk person the room smelled and the carpet was disgusting. Spider webs in the room and holes in the sheets. Avoid this place like the plague!
Stayed 1 night in Nov 2024

10/10 Excellent

emeka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite and neat also very confortable
Stayed 1 night in Oct 2024

10/10 Excellent

BETH, Boston

Liked: Staff & service, property conditions & facilities
The hotel was great for an early morning flight out of Charles de Gaulle!
Stayed 1 night in Sep 2024

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay at the Ace Hotel!
I've been doing a lot of traveling for many, many years, and this hotel was THE WORST I've ever been to. To begin with, the rooms are small, but our room had three beds--a queen and two single.........and they stretched from one wall to the other, with no more than 8 inches of free space between the three beds. Next.......as incredible as it seems, the hotel HAD NO ICE OF ANY KIND!!! Nothing! Zip! Finally.....my companion and I were offered a shuttle to the airport for 6 euros apiece.........but we weren't told the shuttle DOES NOT take you to your actual terminal. Instead, it drops you off at a designated spot, which, in our case, was at the opposite end of CDG. iT TOOK OVER 20 MINUTES TO NAVIGATE THE TRIP WITH OUR LUGGAGE IN TOW!
Stayed 1 night in Oct 2024

6/10 Okay

Diana, Australind

Traveled with family
Liked: Cleanliness
We had a connecting flight the next day so we stayed near the airport but it’s very basic, no tea/coffee making facilities and all we wanted after a long flight from Australia was a cuppa! It seemed dark in the entrance too. It was just ok, don’t recommend for more than one night
Stayed 1 night in Sep 2024

8/10 Good

Richard

Stayed 2 nights in Sep 2024

6/10 Okay

Glenn, Fairhaven

Traveled with partner
Liked: Staff & service
The hotel was is below average and it is very far from CDG airport. The instructions they provided for getting to the shuttle were wrong and we spent a good deal of time wandering around the airport (they said to catch the shuttle on the 5th level, which was closed). When we found the place, their shuttle service had ended ( evenings 6:00pn to 8:00pm, so we had to take a taxi ( who ripped us off - not their fault). The room was sufficient but had only a tiny soap bar and the shampoo/body soap container was empty. The shuttle costs money as well as even a small cup of coffee (2 euros).
Stayed 1 night in Oct 2024

10/10 Excellent

Ralph

Traveled with partner
Liked: Amenities
Friendly and helpful staff. Lots of parking and short drive to CDG. Not much in the area so a car is helpful.
Stayed 1 night in Oct 2024

8/10 Good

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Entirely acceptable for a hotel near the airport. It was convenient and reasonably priced. The breakfast was ordinary and not especially appealing. The microwave pizza which was all that was available for food on-site was pretty awful, although it was hot. Again, it was entirely acceptable and reasonable for a one-night stay if your main criteria are convenience and cost, and you are not looking for ambience or charm.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t care for the key card having to turn on lights
Stayed 1 night in Sep 2024

8/10 Good

sall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was a very short one !!
Stayed 1 night in Sep 2024

8/10 Good

Jun

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mohammed

Traveled with pets
The room had a weird smell in it . The air conditioning was not working
Stayed 1 night in Sep 2024

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Vadim

Liked: Cleanliness, property conditions & facilities, room comfort
Too far from everything. Too expensive to be so far from civilization
Stayed 1 night in Jul 2024

4/10 Poor

Mosallam

Far from airport in the middle of a jungle with nothing around
Stayed 1 night in Sep 2024

8/10 Good

Zenita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice properly clean and i think newly renovated. The only thing, there was no coffee, lol!But all in all, it's a convenient place stay. Thank you.
Stayed 1 night in Sep 2024

6/10 Okay

Carmela

Traveled with family
There is not a place to get food near by. You will stay hungry. The shower is a 10! Great shower. The hotel is old and and ugly.
Stayed 1 night in Sep 2024

10/10 Excellent

SAHEED

Stayed 7 nights in Aug 2024

8/10 Good

Zaid, South WIndsor

Traveled with family and small children
Liked: Staff & service, amenities
Good place to sleep the night before your flight from CDG. This hotel is good if you compare based on European hotel standards and price. Family room seemed regular room with 2 folding beds that leave no room for access to other furnitures.
Stayed 1 night in Sep 2024

8/10 Good

Rajaratnam

Liked: Cleanliness, staff & service
I felt that there should have had coffee naking facilities in the room and some water
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet with very helpful, friendly and courteous staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Oliver

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024