Phoenix Seagaia Ocean Tower

4.5 star property

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Hot springs
Terrace/patio
Club Twin Room, Multiple Beds, Non Smoking, Executive Level | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds
Indoor pool, seasonal outdoor pool
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included
$127
Sep 8 - Sep 9

Explore the area

View in a map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545
  • Phoenix Seagaia Resort
    ‪1 min walk‬
  • Florante Miyazaki
    ‪7 min walk‬
  • Aeon Mall Miyazaki
    ‪6 min drive‬
  • Miyazaki (KMI)
    ‪16 min drive‬

Room options

Deluxe Quadruple Room, Multiple Beds, Non-smoking

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

9.8 out of 10
Exceptional
(6 reviews)
  • 1206 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 5 Large Twin Beds

Club Suite, 1 Bedroom, Non Smoking (Kings)

  • 1819 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

  • 1819 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(24 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Corner Fourth, Multiple Beds, Non-smoking

8.0 out of 10
Very good
(2 reviews)
  • 764 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Royal Suite, Non Smoking (Club Floor)

  • 3229 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

Corner Suite, 2 Double Beds, Non Smoking

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Japanese Style Family Suite Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1076 sq ft
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

Club Double Room, 1 King Bed, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(20 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

  • Sleeps 2
  • 2 Large Twin Beds

Club Suite, Non Smoking, Executive Level

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(12 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Japanese and Western Style Family Suite , Non smoking

  • 1572 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Comfort Double, Non Smoking(Free bed-sharing for one child under 3 per adult)

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Club Triple Room, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Royal Japanese Style Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1894 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About this property

Phoenix Seagaia Ocean Tower

4.5-star Miyazaki resort connected to the convention center, steps from Phoenix Seagaia Resort
Along with 7 restaurants, this resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Phoenix Seagaia Ocean Tower offers 734 accommodations with safes and complimentary bottled water. Digital television is provided.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

A golf course, hot springs, 10 outdoor tennis courts, and 3 indoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open select days.

Public bath/onsen services include an indoor public bath (no minerals). There are 3 hot springs open between 6:00 AM and 11:00 PM.

In addition to a full-service spa, Phoenix Seagaia Ocean Tower features a golf course and hot springs. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 4.5-star property offers access to a business center and 5 meeting rooms. This luxury resort also offers an indoor pool, a seasonal outdoor pool, and a health club. Onsite self parking is complimentary.

Phoenix Seagaia Ocean Tower has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
ガーデンビュッフェ「パインテラス」 - This buffet restaurant serves brunch and dinner.
Ristorante ARCO - This restaurant serves lunch and dinner. Open select days.
米九(こめきゅう) - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.
中国料理「藍海(らんはい)」 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
寿司処「八潮」 - This restaurant specializes in sushi and serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante ARCO
  • ガーデンビュッフェ「パインテラス」
  • 中国料理「藍海(らんはい)」
  • 寿司処「八潮」
  • 米九(こめきゅう)

Things to do

  • 10 outdoor tennis courts
  • 3 hot springs
  • 3 indoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping mall
  • Tennis lessons

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • 3 hot springs
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Phoenix Seagaia Ocean Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1039 reviews
Rating 8 - Good. 246 out of 1039 reviews
Rating 6 - Okay. 54 out of 1039 reviews
Rating 4 - Poor. 21 out of 1039 reviews
Rating 2 - Terrible. 23 out of 1039 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wye Teng

Traveled with family
Liked: Cleanliness, amenities
Exterior and interior can do some refresh but room space is sufficient and ocean view is amazing. The room smells abit musty when first enter but some perfume can help
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Miyazaki

Fantastic hotel, staff is amazing and helpful. Restaurants are top notch, though a touch on the pricey side but the quality and service merit it. Maybe one other mid price restaurant when you don't feel like going too fancy would be nice. We were not able to take advantage of the Onsen due to tattoos and the pool did not seem to be open for some reason. The shopping area is a real bonus and was quite well priced with some fun and interesting items there. Has trouble trying to cast from our computers onto the TV in the room but that was common in a lot of the hotels on our trip. Understanding that they want you to use the hotel and resort but a bit more information about the city and surrounding areas to visit would also add to the experience. Easily the nicest room and view we had on our whole trip in Japan though!
Stayed 3 nights in May 2025

10/10 Excellent

Sebastien

Stayed 4 nights in May 2025

10/10 Excellent

KUANMANUT, BANGKOK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many facilities for your choice like onsen, golf, running, Bicycling.
Stayed 2 nights in Apr 2025

10/10 Excellent

AKIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

全てが遠かった

バブルのホテル、無駄な空間で広々としているが、何をするにも全てが遠かった。駐車場ちょいとおい。 温泉があることで選択したが、かなり遠くにあり、更に部屋着のまま外に出れずいちいち着替えなくてはならず不便。更に23時まで。朝も着替えて行くに億劫。食事も遠い。ゴルフで寝て泊まるだけなら、と今回はゴルフではなかったので、温泉宿泊には向かないかも。ゴルフ有きの客以外も取り込むなら、もう少し改善しないとまた、、、。
Stayed 1 night in Apr 2025

10/10 Excellent

Okubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamsa Shijas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience do far in Japan
Stayed 1 night in Apr 2025

8/10 Good

Jinho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Banco

Stayed 2 nights in Apr 2025

10/10 Excellent

P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful comfort

Very relaxing and luxurious time here. Excellent customer service. Spacious and modern rooms. Very peaceful feeling from the spacious grounds and seaside views. Good hot springs! You will be glad you came here! We’ll be back.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our two year old and four month old. Excellent view from the ocean-facing room and very family friendly. The room was very comfortable and the restaurants in the hotel were good. There’s bike hire available for the kids and a very clean indoor pool (outdoor pool closed when we visited as it was winter)
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIEL REINHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Onsen
Stayed 1 night in Mar 2025

4/10 Poor

yumi

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jungmi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, lots of stores and restaurants on site. The onsen was great and overall very relaxing experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

ILWOONG

Stayed 1 night in Feb 2025

8/10 Good

MASAYUKI

Stayed 2 nights in Feb 2025

10/10 Excellent

Yiming

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to live. Friendly and professional front desk people. Great food choices.
Stayed 4 nights in Feb 2025

10/10 Excellent

NOBUYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

HIDEO

Stayed 1 night in Feb 2025

10/10 Excellent

Tomohiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025