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Club Serena Resort

3.0 star property

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Photo gallery for Club Serena Resort

On the beach
Ocean Suite | Balcony view
On the beach
2 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
Minibar, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Brgy Saavedra Basdaku, Moalboal, 6032
  • White Beach Moalboal
    ‪17 min walk‬
  • Moalboal Market
    ‪9 min drive‬
  • Panagsama Beach
    ‪22 min drive‬

Room options

View all photos for Ocean Suite

Ocean Suite | Minibar, free WiFi, bed sheets

Ocean Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa Twin

Garden Villa Twin | Minibar, free WiFi, bed sheets

Garden Villa Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Treehouse

Treehouse | Minibar, free WiFi, bed sheets

Treehouse

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite

Family Suite | Minibar, free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 1 King Bed, 2 Double Beds and 1 Twin Bed

View all photos for Casita Twin

Minibar, free WiFi, bed sheets

Casita Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Pool View

Deluxe Pool View | Minibar, free WiFi, bed sheets

Deluxe Pool View

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Pool Side

Deluxe Pool Side | Minibar, free WiFi, bed sheets

Deluxe Pool Side

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa King

Garden Villa King | Minibar, free WiFi, bed sheets

Garden Villa King

  • Sleeps 2
  • 1 King Bed

View all photos for Casita King

Minibar, free WiFi, bed sheets

Casita King

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Poolside Room

Minibar, free WiFi, bed sheets

Deluxe Poolside Room

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Suite

Property grounds

Ocean Suite

  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

View all photos for Garden Villa Twin

Minibar, free WiFi, bed sheets

Garden Villa Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Casita Twin

Exterior

Casita Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Deluxe

Minibar, free WiFi, bed sheets

Premium Deluxe

  • Sleeps 2
  • 2 Queen Beds

View all photos for Treehouse

Minibar, free WiFi, bed sheets

Treehouse

  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Casita King

Minibar, free WiFi, bed sheets

Casita King

  • Sleeps 2
  • 1 King Bed

Garden Villa King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, free WiFi, bed sheets

Family Suite

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

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About this property

Club Serena Resort

3-star hotel in Saavedra
Spend the day on Club Serena Resort's beach or relax by one of the hotel's 2 outdoor swimming pools.
Club Serena Resort offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Club Serena Resort features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This beach hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Club Serena Resort has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Club Serena Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: PHP 850 to 850 for adults and PHP 425 to 425 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of PHP 1500 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PHP 850 to 850 for adults, and PHP 425 to 425 for children
  • Airport shuttle fee: PHP 4500 per vehicle (one-way, maximum occupancy 9)
  • Pet fee: PHP 1500 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PHP 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Club Serena Resort Moalboal
Club Serena Moalboal
Club Serena
Club Serena Resort Hotel
Club Serena Resort Moalboal
Club Serena Resort Hotel Moalboal

Club Serena Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 64 reviews
Rating 8 - Good. 26 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
A hotel with a very poor condition. Garden is not well maintained, restaurant is terrible, no charm at all. Photos are not reflecting the reality at all. Absolute non-sense for the price the hotel is charging. I would definitely not recommend this hotel to anyone. See my photos which reflect the reality. Restaurant is really bad and really expensive. Breakfast is as per in a 1-star hotel, definitely not the standard for the price paid. The tree-house room was supposed to be 94m2 - not sure where they found those square meters - the bedroom was less than 20m2 for sure. They probably count all the hidden spaces. The only positive point is the staff, which is very nice
Right next to the reception
The 'terrace' for a romantique diner. Not really as per the photos shown on their website.
The tree-house 'terrace' - not sure who would want to stay in here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elenita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Moalboal. Love that the beach is easily accessible and great for snorkeling. Saw some beautiful fishes and sea turtles.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rebecca, Fredericksburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2024

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay at the resort. I wish there was a safety deposit box and a hair blower. Also the treehouse 2 that we stayed in doesn’t have warm water, it’s not working and the aircon is old and bit noisy. Other than that, everything is wonderful.
Stayed 1 night in Dec 2022

8/10 Good

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-

8/10 Good

EVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service
Very nice place. Quiet.
Stayed 6 nights in Feb 2020

8/10 Good

Carolina

Liked: Staff & service, room comfort
good
Staff is super friendly and it has a nice location for the ones who want to visit the falls. However, the room had a strong smell of mold, as it wals closed for many days. But i still recomend it!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Hesitant if the room was really cleaned prior to us occupying it because there were termite droppings from the wood in the ceiling that fell on the floor pillow/rag below.
Stayed 1 night in Jan 2020

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi connection in public areas are weak
Staff are helpful all full of hospitality. Toiletries provide convenience. Beach side is beautiful and quite. The road connects to the resort is unpaved and bumpy. It gets worse in raining day.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront hotel but inconvenient
The road to the hotel was a disaster. Should pave the holes on the ground. Stayed at the treehouse hoping for a honeymoon vacay but regretted this decision immediately once we are inside. - The cupboard was old, when we tried to open the door, it feel out and almost cut my bf's toes. -Only provided 2 complimentary water bottles, so if need more water you'll have to go to the restaurant to get a pitcher of water How inconvenient.Why cant you just put a water dispenser in the room and replace it once empty. The hotel I stayed in Moalboal did this and didn't expected a hotel that I paid more to be worse than it. - Phone in the room was out of order. If we needed anything we had to walk to the reception or restaurant. How inconvenient. I told the reception about this and she replied. I know. Why don't you fix it?? - The shower room door lock is out of order. They left a bucket in the shower room and we were wondering what it was for and realized it was to use to block the door when you are showering. Fix the damn door lock!! It's a hotel, not your house. - We found a dead lizard in the toilet. - There was this party going on next door, loud music and a guy talking all day all night. Came here to relax but felt disturbed all day. - Provided only 2 instant coffee Some people don't drink coffee. Where's the tea - Food in restaurant was pretty decent. On the pricier side but we came to enjoy the hotel and service. Staff in the restaurant were the only ones who gave good service
Stayed 1 night in Dec 2019

8/10 Good

Ben, Perth, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Nov 2019

10/10 Excellent

Jargalmaa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
wifi should be available in the room
Stayed 1 night in Nov 2019

8/10 Good

Cristina

Liked: Cleanliness, staff & service, room comfort
Nice but Old
Club serena is in a very secluded place, nice for some privacy and peaceful stay. Rooms very spacious, clean but are a little outdated, toilet is old but full of toiletries, it was kind of hard to flush. No wifi in the room but it is ok. The facility is huge and clean. You could tell the place is really pretty at its time. Swimming pool is huge and beach in front, staff are really nice. Food at the restaurant is nice and reasonably priced. Staff at restaurant are superb.
Stayed 1 night in Nov 2019

6/10 Okay

NA

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The scenery
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amzing place with a great staff. They treated us so well and the food is amazing!! Very private and nice.
Stayed 1 night in Oct 2019

6/10 Okay

Geraldine

Stayed 2 nights in Oct 2019

10/10 Excellent

Fate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 2 nights in Aug 2019

8/10 Good

Jenny May

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Art, beach pool
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019