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Holiday Inn Mobile West I-10 by IHG

3.0 star property

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Photo gallery for Holiday Inn Mobile West I-10 by IHG

Exterior
Serves breakfast and dinner
Outdoor pool
Point of interest
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly
  • Gym
$96
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
5465 Hwy 90 West, Mobile, AL, 36619
  • University of South Alabama
    ‪15 min drive‬
  • Dauphin Street
    ‪15 min drive‬
  • Mobile Cruise Terminal
    ‪15 min drive‬
  • Mobile, AL (MOB-Mobile Regional)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 Double Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Mobile West I-10 by IHG

3-star Mobile hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn Mobile West I-10 by IHG offers 159 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Mobile West I-10 by IHG features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

Holiday Inn Mobile West I-10 by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
5th Avenue Lounge - This lobby lounge serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Cruise terminal shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 5th Avenue Lounge

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.00 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Mobile West I-10
Holiday Inn Mobile West I-10
Holiday Inn Mobile West I-10 Hotel
Mobile Holiday Inn
Holiday Inn Mobile West i-10 Hotel Mobile

Holiday Inn Mobile West I-10 by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 943 reviews
Rating 8 - Good. 245 out of 943 reviews
Rating 6 - Okay. 156 out of 943 reviews
Rating 4 - Poor. 93 out of 943 reviews
Rating 2 - Terrible. 86 out of 943 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Korry

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful!!!
Stayed 2 nights in May 2025

4/10 Poor

Debra

Disliked: Staff & service, property conditions & facilities

The bed broke tv didn’t work

Stayed 1 night in May 2025

4/10 Poor

Mark

Traveled with partner
Disliked: Amenities, property conditions & facilities
The staff were great. Bar and restaurant was realy good. Horel was extremely hot. AC not working in bar and restaurant. Pool not working. Room has leaks. Floor was wet. Clothes were wet from dampness in the room. Spiders in bathroom
Stayed 1 night in May 2025

10/10 Excellent

james

Stayed 2 nights in May 2025

6/10 Okay

TerryT

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Celso

Stayed 1 night in May 2025

4/10 Poor

Kathleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Marie

Traveled with family
Liked: Cleanliness, amenities
The location was okay. Poop empty of water and shower kept breaking
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Liked: Amenities
Great stay loved it !
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

My trip was great, relaxing, comfortable and great staff. This is my #1 hotel to stay at. I love the breakfast they have.
Stayed 3 nights in May 2025

4/10 Poor

Kathleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not enough staff to clean and provide basic servic

The room was clean upon arrival, but there was not any cleanup service during my 3 night stay. After the second night I asked the front desk to have a full service cleaning. Later that night when we returned to room, there had still not been any cleanup service provided. The phone was not connected in the room and I was unable to notify the front desk until the next morning, in person. Once I informed them about the absence of service, the 2 female workers said there was a staff shortage due to 3 staff members calling out and offered their apologies. I was so disappointed with the service, I forgot to let them know the phone service was out in my room. In addition, I attempted to attend breakfast on my second day, but the majority of the trays were empty. I was told they would be re-filled shortly. I waited for some time, before deciding to just have a biscuit. Lastly, I think it would be a good idea to rid the hotel of the carpet, because it gives off a musty scent and not in a good way.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The room was very clean and the beds were super soft and comfortable. The hotel was very quiet. We would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was comfortable and nice.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms are very nice and the beds are comfortable
Stayed 1 night in May 2025

2/10 Terrible

Remy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pool was not operational
Stayed 2 nights in May 2025

10/10 Excellent

Donnie

Stayed 1 night in Apr 2025

4/10 Poor

Dean

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was given a room was either already occupied (324) or had not been cleaned from previous stay. Bed was not made and dirty towels on floor and bathroom counter. Was given a different room (524) that was clean but A/C was not working, short cycling on and off and barely cooled. Building in general poorly maintained.
Stayed 1 night in May 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Alice and Douglas

Liked: Amenities
dining
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Casey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Julio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2025

2/10 Terrible

Justo

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
1st room we were assigned to , smelled mildew , window cracked, couldn't close the curtain to cover the window. Manager did move us to another room which was better but still mildewey and old. Only good thing was the excellent service from Jenna our server at the bar. Very personable and pleasant! Thankfully only 1 night stay.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Road trip

One night, room was fine
Stayed 1 night in Apr 2025