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Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Double Room (New)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 19 to March 27:

  • Spa

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is offered on request, and a car charging station is available.

Hotel La Serenella is a smoke-free property.

  • Daily
  • Coffee/tea in common areas
  • Ski shuttle (surcharge)
  • Elevator
  • Number of bars/lounges - 1
  • Full-service spa
  • Firepit
  • Front desk (limited hours)
  • Free breakfast
  • Uncovered parking
  • Tours/ticket assistance
  • Year Built - 1953
  • Electric car charging station
  • Free self parking
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Ski storage
  • Terrace
  • Secured bicycle storage
  • Wheelchair accessible – no
  • Bicycle parking available
  • Free buffet breakfast
  • Bicycle tour information
  • Number of restaurants - 1
  • Electric bicycle charging station
  • Parking (limited spaces)
  • Total number of rooms - 36
  • Television in common areas
  • Garage
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Garden
  • Off-street parking

Room Amenities

Hotel La Serenella offers 36 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, and hair dryers. This Moena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Bidet
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Heating
  • Towels provided

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.

La Serenella - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 3

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • Spa fee: EUR 20 per person

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 9:00 PM

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

Front desk opens daily at 7:30 AM

Front desk closes daily at 11:00 PM

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

Hotel Names

  • Hotel La Serenella
  • Hotel La Serenella Moena
  • La Serenella
  • La Serenella Moena
  • Hotel Serenella Moena
  • Serenella Moena
  • Hotel La Serenella Hotel
  • Hotel La Serenella Moena
  • Hotel La Serenella Hotel Moena

Hotel Reviews

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