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Servatur Terrazamar Suite & Sun Suite

3.0 star property

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Photo gallery for Servatur Terrazamar Suite & Sun Suite

2 outdoor pools, sun loungers
Exterior
Property grounds
Lobby sitting area
1 bedroom, down comforters, in-room safe, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking included
$136
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
Avda. De las Palmeras s/n, Puerto Rico, Mogan, Gran Canaria, 35130
  • Place, Puerto Rico Shopping Center
    ‪2 min walk‬
  • Place, Puerto Rico Beach
    ‪14 min walk‬
  • Place, Puerto Rico Marina
    ‪17 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪36 min drive‬

Room options

View all photos for Superior Apartment, Hot Tub (Terrazamar / 2 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Superior Apartment, Hot Tub (Terrazamar / 2 adults)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, Hot Tub (Terrazamar / 1 adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Superior Apartment, Hot Tub (Terrazamar / 1 adult)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 1 adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Terrazamar / 1 adult)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults)

9.2 out of 10
Wonderful
(5 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 1 child)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 1 child)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 2 children)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 2 children)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 3 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 3 adults + 1 child)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults + 1 child)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 1 adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 1 adult)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2 adults)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+1)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+1)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+2)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+2)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3 adults)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3+1)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3+1)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

8.4 out of 10
Very good
(6 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 1 child)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 1 child)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 2 children)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 2 children)

8.0 out of 10
Very good
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 3 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 3 adults + 1 child)

1 bedroom, down comforters, in-room safe, blackout drapes

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults + 1 child)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/1 adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/1 adult)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 adult)

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 +1adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 +1adult)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2+2)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2+2)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3 adults)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3+1)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3+1)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (1 adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Royal Apartment, 1 Bedroom, Balcony (1 adult)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (2 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Royal Apartment, 1 Bedroom, Balcony (2 adults)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

1 bedroom, down comforters, in-room safe, blackout drapes

Royal Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (3 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Royal Apartment, 1 Bedroom, Balcony (3 adults)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (1 adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Royal Apartment, Balcony, Partial Sea View (1 adult)

  • 409 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (2 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Royal Apartment, Balcony, Partial Sea View (2 adults)

  • 409 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (3 adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Royal Apartment, Balcony, Partial Sea View (3 adults)

  • 409 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (2 adults+1 child)

1 bedroom, down comforters, in-room safe, blackout drapes

Royal Apartment, Balcony, Partial Sea View (2 adults+1 child)

  • 409 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartamento Premium con Terraza y Bañera de hidromasaje (Sunsuite 1 adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Apartamento Premium con Terraza y Bañera de hidromasaje (Sunsuite 1 adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartamento Premium con Terraza y Bañera hidromasaje (Sunsuite/2adults)

Apartamento Premium con Terraza y Bañera hidromasaje (Sunsuite/2adults) | 1 bedroom, down comforters, in-room safe, blackout drapes

Apartamento Premium con Terraza y Bañera hidromasaje (Sunsuite/2adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Hot Tub, Partial Ocean View (Royal, 1 Adult)

1 bedroom, down comforters, in-room safe, blackout drapes

Premium Apartment, Hot Tub, Partial Ocean View (Royal, 1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Hot Tub, Partial Ocean View (Royal / 2 Adults)

1 bedroom, down comforters, in-room safe, blackout drapes

Premium Apartment, Hot Tub, Partial Ocean View (Royal / 2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Servatur Terrazamar Suite & Sun Suite

3-star Mogan hotel close to Amadores Beach
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Limited housekeeping is available.
Servatur Terrazamar Suite & Sun Suite offers 306 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mogan hotel provides complimentary wireless Internet access. Digital television is provided. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Servatur Terrazamar Suite & Sun Suite features 2 outdoor swimming pools, an outdoor tennis court, a seasonal outdoor pool, and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, a complimentary children's club, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Servatur Terrazamar Suite & Sun Suite is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Onsite venue - restaurant. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 9.50 for adults and EUR 4.75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 0.16 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.50 for adults and EUR 4.75 for children
  • Airport shuttle fee: EUR 50 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H-35-1-0000255

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

Property is also known as

Servatur Terrazamar Suite
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite Sun Suite Aparthotel Mogan
Servatur Terrazamar Suite Sun Suite Mogan
Servatur Terrazamar Sun Suite
Sun Suite Terrazamar
Terrazamar Suite
Servatur Terrazamar Suite Sun Suite Hotel Mogan
Servatur Terrazamar Suite Sun Suite Hotel
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite & Sun Suite Hotel
Servatur Terrazamar Suite & Sun Suite Mogan
Servatur Terrazamar Suite & Sun Suite Hotel Mogan

Reviews

Servatur Terrazamar Suite & Sun Suite Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 167 out of 338 reviews
Rating 8 - Good. 116 out of 338 reviews
Rating 6 - Okay. 39 out of 338 reviews
Rating 4 - Poor. 13 out of 338 reviews
Rating 2 - Terrible. 3 out of 338 reviews

Reviews

10/10 Excellent

Leighann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels i have ever been to, great big swimming pool, massive verandas, the staff are amazing, happy, helpful, understanding, nothing was a bother to them, cant wait to go back to this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Barry Stephen, Birmingham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, clean all the usual amenities plus a massive balcony close to the centre but not to close that the music keeps you up all night
Stayed 9 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 8 nights in May 2025

10/10 Excellent

Daniel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable property first time visiting, would recommend to anyone I will definitely revisiting in the future. Only 1 downside was blood on one of the unused bed sheets that never got changed even though cleaners were in every day. But the rooms were huge especially in the Royal with a large balcony that catches the sun all day long. Beautiful views looking down the valley towards the sea! 15 minutes walk to the beach. And perfect location bang across from the shopping mall and shopping centre which both have loads of food and drinks places.
Stayed 7 nights in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Greeted by friendly reception staff, lovely and clean reception area and all outside areas were well looked after. We had a premium room on floor 1 and was lovely...maids cleaned room virtually every day... back gate was great as only short walk to shops, bars and restaurants definitely will be going again
Stayed 10 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to everything. Huge balconies with sunbeds on that get lots of sun.
Stayed 11 nights in Apr 2025

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good holiday

Good hotel, the staff were all excellent. Breakfast could have been better especially with the gluten free options. Rooms were always clean. The pools were well kept and was always easy to get sun beds.
Stayed 9 nights in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

8/10 Good

Mark

Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel.

Nice hotel built into the side of a cliff. It’s clean and well maintained, if a little dated. The rooftop pool is excellent and has lovely views, the bar is also first class and well priced. Rooms are dated, aircon wasn’t working but other than that it was comfy.
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.Terraces were big plus. Stsff were vary helpful
Stayed 7 nights in Feb 2025

6/10 Okay

Lauren

Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff

Staff very friendly and helpful - air conditioning not up to standard, however staff provided a portable which helped a little
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Hotel was excellent! Rooms were basic but clean, MASSIVE balcony with table and chairs and 2 sun loungers. Air con in bedroom, ceiling fan in living area. Great having access to 3 large pools. Would definitely return to this hotel.
Stayed 8 nights in Jun 2024

10/10 Excellent

declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2024

6/10 Okay

emma

Traveled with partner
Disliked: Property conditions & facilities
We booked this on recommendation from others however we were very disappointed. The apartment is tired and looking old. We stayed on the 2nd floor. Paint was coming off the walls and the shower cubicle was mouldy. We were also told that no noise could be heard from the main Puerto Rico complex! We doubted this and were correct! It was noisy! However it's in a good location and the terrace was huge and great for sunbathing on. But the complex is huge, busy and sadly not what we were looking for. Also you have to pay for air conditioning! We won't be staying there again and there are far better properties in the Puerto Rico area for a similar price. It's definitely not as plush as the pictures show! We even tried the pool area at the Terrazamar and that was noisy too. Our other concern is that the sunbathing terrace is not very private and other people can jump over onto your terrace as the dividing wall isn't complete, which is worrying from a safety point of view. We even had a woman peering over!! You are looked on from above due to the staggered design of the apartments.
Stayed 2 nights in Apr 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff friendly, frequently cleaned, spacious apartments and balcony with everything needed and excellent location to mall and commercial centre for shops, bars and restaurants.
Stayed 7 nights in Jul 2023

8/10 Good

Conor

Stayed 7 nights in Apr 2023

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab little stay

All good Very clean Very friendly
Stayed 4 nights in Mar 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony, lovely room, far enough away from the centre to be nice and quiet overnight. Room cleaners were excellent and friendly.