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Aqua Resort

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aqua Resort

Outdoor pool, open 8:00 AM to 7:30 PM, pool umbrellas, sun loungers
Exterior detail
Full-size fridge, microwave, oven, stovetop
Design Apartment, 2 Bedrooms, Tower | Living area | 36-inch flat-screen TV with satellite channels, TV, Netflix
Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Room service
  • Pet friendly
  • Pool

Explore the area

Map
Diani Beach Road, Diani Beach, Kwale County
  • Diani - Chale Marine National Park and Reserve
    1 min walk
  • Diani Beach
    6 min walk
  • Kongo Mosque
    4 min drive
  • Ukunda (UKA)
    9 min drive

Room options

View all photos for Design Apartment, 2 Bedrooms, Courtyard View, Ground Floor

Hypo-allergenic bedding, in-room safe, individually decorated

Design Apartment, 2 Bedrooms, Courtyard View, Ground Floor

  • 861 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Design Apartment, 2 Bedrooms, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Design Apartment, 2 Bedrooms, Tower

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Design Apartment, 1 King Bed with Sofa bed, Courtyard View

Hypo-allergenic bedding, in-room safe, individually decorated

Design Apartment, 1 King Bed with Sofa bed, Courtyard View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Design Apartment, 1 Bedroom, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Design Apartment, 1 Bedroom, Tower

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Aqua Resort

Diani Beach aparthotel connected to the airport, steps from Diani - Chale Marine National Park and Reserve
Guests of this beach aparthotel will appreciate convenient onsite amenities such as a health club and a children's pool. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like 2 bathrooms and a dining area, while a flat-screen TV with satellite channels and Netflix provide a bit of entertainment. Limited housekeeping is available.
Aqua Resort offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include day beds and desks. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 36-inch flat-screen televisions come with premium satellite channels and Netflix. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Aqua Resort like an outdoor pool, a children's pool, and a health club.

The aparthotel offers a restaurant. A beach bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mediterranean aparthotel also offers a garden and a terrace. Guests can use the health club at a partner property. Complimentary uncovered valet parking is available on site.

Aqua Resort has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Aqua Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Italian, Swahili

Property amenities

Beach

  • White sand beach (direct access)
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • Beachside massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered valet parking on site

Family friendly

  • Baby bath
  • Childcare (surcharge)
  • Children's pool
  • Free crib

Kitchenette

  • Cleaning supplies
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: KES 900 for adults and KES 600 for children
  • A beach bar
  • A restaurant
  • Chef service
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Day bed
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • 2 private bathrooms
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Outdoor areas

  • Fully-fenced
  • Furnished balcony/patio
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 18 lbs per pet)
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • In-room roll-in shower
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Golf caddies
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • Connected to the airport
  • Near a health/beauty spa
  • Near a hospital
  • Near the bay
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Pro golf lessons
  • Water sports equipment
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Game drive nearby
  • Game viewing nearby
  • Golf lessons nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surf lessons nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 24 units
  • 3 floors
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Built in 2015
  • Eco-friendly cleaning products used
  • Garden
  • Grey water recycling system
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: KES 3000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 6:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately KES 900 for adults and KES 600 for children
  • Airport shuttle fee: KES 5000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: KES 3000 (subject to availability)
  • Electricity fee: KES 300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:30 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Aqua Resorr
Aqua Resort Aparthotel
Aqua Resort Diani Beach
Aqua Resort Aparthotel Diani Beach

Aqua Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

8.8/10

Cleanliness

10/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Stayed 4 nights in Jun 2024

8/10 Good

Julie-Ann

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, quiet and friendly staff. Was able to get the shower fixed to have hot water. The only downside was not having street lighting on the road so it would not be the safest to walk around at night. 10 min walk to the beach
Stayed 4 nights in Jun 2024

2/10 Terrible

Elisha

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

andrei

Liked: Cleanliness
Reasonable stay
The location is pretty good, the way to the ocean is close, but pretty rough. A good store is not within walking distance, but a 3 minute tuk-tuk ride away. The apartment is ok, a bit outdated, but roomy. The pool is spacious, looks outdated but clean, the good part is that there are usually not many people there. The guards at the property are very friendly.
Stayed 12 nights in Feb 2024

6/10 Okay

John

Stayed 2 nights in Nov 2023

10/10 Excellent

Samuel

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Abdikarim

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No food
Stayed 1 night in Oct 2023

8/10 Good

Shabaan

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

MATHEW

Disliked: Room comfort
The worst place in Diani I have ever stayed.
First day … no hot water. Second day I complained. They said a plumber had come and there is hot water. I came back at 3 pm. No hot water. The supposed plumber came again and now found a loose wire. The guy had a bad attitude but got us hot water. Warm shower at 4:30 pm. But in the evening there was no hot water again. Next morning I demanded a room with hot water. I had to wait for over an hour and then the lady came with the apparent owner of the resort. I short Italian guy with really bad body odor. Yuk!! Instead of giving me another room the guy wanted to get a new water heater. In less than an hour. When we left over an hour later the smelly guy was still telling the unskilled plumber what to do. Finally, the last night we had hot water. But the Wi-Fi is ridiculous. Spotty and goes in and out. Look at the photo with their ridiculous explanation. All it takes one guest to watch Netflix and you will have no bandwidth left. Totally ridiculous!!
Totally ridiculous
Stayed 3 nights in May 2023

8/10 Good

Pierre, calgary

Traveled with group
Liked: Cleanliness, amenities
staff very friendly and accommodating, the one bedroom with the balcony facing the sea in general will recommend to visit the location.
Stayed 14 nights in Feb 2023

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022

6/10 Okay

Mbugua

Liked: Cleanliness
The stay at Aqua resort was unpleasant. The toilet was emitting a terrible smell from the floor trapping which was repaired the next day. However, the smell subsided for a day, then worsened, this time from the toilet bend connector(see attached picture) which was torn. Other guests in the adjacent apartment complained of the same issue. Upon reporting the issue to the management, they promised to send a plumber the next day but never did throughout the 12 days stay. All this while, the management did not communicate on the status of the repair. Yet, it was simple fix of replacing the toilet bend. The management only offered changing to another apartment on the ground floor which was not better either, as it was noisy due to its proximity to the gate and the parking and with limited privacy. The kitchen facilities are wanting. The cooking pots are old and not fit for purpose (see attached picture). Additionally, the cutlery provided was rusty (see attached picture) the management did not bother to have them cleaned before check in. The internet coverage is patchy and intermittent. There’s no infrastructure to support adequate signal coverage. Yet it blames the network providers as per the placard (see attached picture). The management also failed to address a missing coat from the apartment. I politely notified the management to check whether it was picked by mistake,since its white like the bed linen. To date, I have not heard from the property management.
Stayed 9 nights in Feb 2022

6/10 Okay

Michael

Liked: Cleanliness
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for family and friends.Staff are nice and they have the best breakfast.
Stayed 3 nights in Jun 2021

10/10 Excellent

magali

Traveled with family
Liked: Cleanliness, room comfort
appartement confortable
appartement confortable avec quelques réparations qui seraient les bienvenues (reparation du carrelage notamment... certaines dalles sont décollées ). la climatisation est un plus.
Stayed 4 nights in Jul 2024

8/10 Good

conny

Liked: Cleanliness, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

THIERRY

Liked: Cleanliness, room comfort
Tres bel appartement avec vue sur mer
Sejour tres agréable dans un bel appartement spacieux avec un balcon avec vue sur la mer. Très bel accueil de la responsable qui est a l'écoute de ses client. Bon petit déjeuner servi avec le sourire. Il ne manque que la wifi côté piscine pour rester connecté avec ses amis.
Stayed 4 nights in Jun 2021

10/10 Excellent

Victor Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repetiría sin dudar.
La gente muy amable, desde el personal de seguridad hasta la chica que te limpia la habitación. Esta muy cerca de la playa y la piscina es preciosa. Calidad precio, perfecta.
Stayed 4 nights in Nov 2019