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CityBlue Creekside Hotel & Suites, Mombasa

3.5 star property

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Photo gallery for CityBlue Creekside Hotel & Suites, Mombasa

Outdoor pool, sun loungers
Deluxe Room, Pool View | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle
Front of property
Minibar, in-room safe, desk, soundproofing
Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
Nyali Road, Tudor Creek, Mombasa, Coast, 82386
  • Mombasa Marine National Park
    ‪3 min drive‬
  • Fort Jesus
    ‪6 min drive‬
  • Nyali Beach
    ‪15 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, Creek View

Deluxe Room, Creek View | Water view

Deluxe Room, Creek View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, soundproofing

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (with Garden View)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (with Garden View)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | Minibar, in-room safe, desk, soundproofing

Twin Room, Garden View

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

CityBlue Creekside Hotel & Suites, Mombasa

3.5-star Mombasa hotel close to Mombasa Marine National Park
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a business center, and a children's pool.
CityBlue Creekside Hotel & Suites, Mombasa offers 100 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Plasma televisions come with premium cable channels and pay movies.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, CityBlue Creekside Hotel & Suites, Mombasa provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This family-friendly hotel also offers a terrace, barbecue grills, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

CityBlue Creekside Hotel & Suites, Mombasa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

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CityBlue Creekside Hotel & Suites, Mombasa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 146 reviews
Rating 8 - Good. 46 out of 146 reviews
Rating 6 - Okay. 21 out of 146 reviews
Rating 4 - Poor. 13 out of 146 reviews
Rating 2 - Terrible. 11 out of 146 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

COLLINS

Liked: Cleanliness, staff & service, property conditions & facilities
The food was just great ! Kitchen people knowledgeable . Tips allowed ?
Stayed 2 nights in Nov 2024

10/10 Excellent

Farina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good and we had a suite overlooking the sea onthe 5th floor. Outstanding service from all staff, especially Irene on front desk and Raheem the manager. Thank you for a wonderful experience.
Stayed 5 nights in Nov 2024

6/10 Okay

Amina

Stayed 3 nights in Nov 2024

8/10 Good

paul

Traveled with family
Great place
Stayed 2 nights in Nov 2024

8/10 Good

Kemp

Traveled with pets
Liked: Staff & service, property conditions & facilities
OK place
Stayed 4 nights in Oct 2024

10/10 Excellent

Mateusz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at this hotel before the safari trip. We were given a better room. Overall impression very positive.
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUR WEEK LONG SAFE HAVEN!
Cityblue Creekside gave us such lovely memories. We spent a week with them and the photos didn’t prepare us for the beauty we found. Amazing ambience… the food was prepared with so much love and the staff was more than helpful and polite. Please reward Fatima she was absolutely amazing! But every single member of staff that catered to us was exceptional! I am already telling my friends about you so keep the standards high! I was skeptical as I booked but I am glad I did because the experience was phenomenal!
Stayed 4 nights in Sep 2024

6/10 Okay

Isaac

Business traveler
Liked: Staff & service
Good for business travellers who have meetings in Nyali area.
Stayed 2 nights in Oct 2024

6/10 Okay

Luciana

Stayed 1 night in Sep 2024

10/10 Excellent

Tamas

Stayed 3 nights in Sep 2024

2/10 Terrible

Marcus E

Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Amenities
After leaving another property because it didn’t meet my standards, my boyfriend recommended this hotel. When we pulled up, I already knew we were in for a treat! The front desk personnel was so pleasant and treated us like royalty. The room was GORGEOUS and overlooking the creek which made for a wonderful view. The pool was refreshing, the drinks were refreshing and the food was exceptional! Thank you for making Mombasa memorable for us! I will definitely stay here again when I’m on this side of the world. 10/10!!!
Stayed 3 nights in Sep 2024

2/10 Terrible

Fauzia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean is polluted , alot of pungent smell around the pool area . Not many food options , no snacks available at tea time . The overall condition is below average .
Stayed 5 nights in Aug 2024

10/10 Excellent

Tehetna

Traveled with group
Liked: Staff & service
I had a good 3 day stay at the hotel. The staff were really nice and very helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
What we liked most about the property was its polite & courteous staff. Specifically, a young lady we met named Maggie. She was the first smile that greeted us as we entered the pool bar area. She was so kind & sweet. Maggie gave us wonderful ideas on things to do, places to go while visiting Mombasa. Her hospitality will be remembered by these Americans! The property is also very clean & the rooms are huge with great amenities.
Stayed 2 nights in Jul 2024

10/10 Excellent

COLLINS

Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live well in Monbasa
Very nice hotel. Best one I have stayed in in Mombasa. Friendly staff and a good cabana outside with good food
Stayed 2 nights in Jun 2024

8/10 Good

Ahmed Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really awesome staying there with great view
Stayed 10 nights in Jun 2024

8/10 Good

steven

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Service bad
Stayed 5 nights in Jun 2024

2/10 Terrible

Harsha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 10 pm after long flight and offered fresh mango juice at front desk which was thirst crunching. After this the horrible experience started when we taken to the room. Next to the room there was you g kids party going on and therefore requested for quieter room as we wanted to have shower and go to bed. After unpacking we found that there was no hot water to have shower which apparently the staff at the front desk was aware but despite we were taken to the room. After reporting the water issue we were asked to move third time. We were told tired to move so told them if we could just have shower in another room instead of moving. That was denied so we stayed in the room and went to bed. When we were sleep the phone rang and it was front desk asking us if we could move. We replied to the caller that we will talk in the morning and which we did to the staff. The manager was not available, the staff tried to contact but he would not answer. The staff gave us the contact card to which he was emailed. So far has not received any response back. We had paid at the time of booking with Expedia.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Stayed 2 nights in Jul 2024

6/10 Okay

Janielle

Traveled with partner
Liked: Staff & service
The hotel is located between Old Town and Nyali which is quite convenient. The room furnishings and ambience is lovely. The only complaint would be the noisy loud bar music coming from the pool bar until late hours and the pillows that are not very comfortable.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Stayed 2 nights in Jun 2024

10/10 Excellent

Josephus

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this property. I would recommend you stay here when you visit
Stayed 1 night in May 2024

10/10 Excellent

HCC

Stayed 4 nights in Apr 2024