*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
- All buffet meals, snacks, and beverages included
Activities and facilities/equipment
Land activities
- Tennis
- Volleyball
Not included
- Surcharge for room service
- Childcare
- Activities and services offered by independent operators
- Volleyball included
- Childcare not included
- Surcharge for bottled wine
- All available beverages included
- Surcharge for bottled liquor
- Buffet-style meals included
- Activities/services from independent operators not included
- Surcharge for room service
- All meals included
- Tennis included
Property Features
Neptune Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Neptune Beach Resort features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.
This 4-star property offers access to a business center and a meeting room. This all-inclusive hotel also offers a nightclub, a library, and a terrace. Onsite self parking is complimentary.
Neptune Beach Resort has designated areas for smoking.
- Library
- Number of outdoor pools - 1
- Elevator
- Number of bars/lounges - 3
- 24-hour front desk
- Conference space
- Business center
- Billiards or pool table
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (free)
- Nightclub
- Swimming pool
- Wheelchair accessible
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Hair salon
- Number of restaurants - 1
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Beach towels
- Total number of rooms - 78
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Neptune Beach Resort offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Hair dryer
- In-room safe
- Balcony
- Ceiling fan
- Desk
- High-speed internet access
- Shower only
- Free WiFi
- Free cribs/infant beds
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Mini-fridge
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Food & Drink
Onsite venue - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - bar. Open select days.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Golfing nearby
- Boat tours nearby
- Beach volleyball on site
- Golf lessons available nearby
- Windsurfing nearby
- Scuba diving nearby
Hotel Policies
Payment types
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Guest accommodation is not sealed after cleaning
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
Hotel Names
- Neptune Beach Mombasa
- Neptune Beach Resort
- Neptune Beach Resort All Inclusive
- Neptune Beach Resort All Inclusive Mombasa
- Neptune Resort
- Neptune Beach All Inclusive Mombasa
- Neptune Beach Resort Mombasa
- Neptune Beach Mombasa
- Hotel Neptune Beach Resort Mombasa
- Mombasa Neptune Beach Resort Hotel
- Hotel Neptune Beach Resort
- Neptune Beach Resort All Inclusive
- Neptune Beach
- Neptune Beach Resort Hotel
- Neptune Beach Resort Mombasa
- Neptune Beach Resort Hotel Mombasa
Awards & Affiliations
- Travelife
Hotel Reviews
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