*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
- All buffet meals, snacks, and select beverages included
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Snorkeling
- Windsurfing
Land activities
- Miniature golf
- Tennis
- Volleyball
Not included
- Surcharge for premium or imported alcoholic beverages
- Surcharge for room service
- Childcare
- Activities and services offered by independent operators
- Windsurfing included
- Buffet-style meals included
- Gratuities included
- Local non-alcoholic beverages and soft drinks included
- All meals included
- Tennis included
- Volleyball included
- Childcare not included
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Activities/services from independent operators not included
- Surcharge for room service
- Miniature golf included
- All non-motorized water sports included
- Snorkeling included
Property Features
Neptune Palm Beach Boutique Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Neptune Palm Beach Boutique Resort & Spa All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.
A complimentary breakfast is offered each morning. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a complimentary children's club, an outdoor pool, and a children's pool. Onsite self parking is complimentary.
Neptune Palm Beach Boutique Resort & Spa All Inclusive is a smoke-free property.
- Library
- Daily
- Free shopping center shuttle
- Number of outdoor pools - 1
- Children's club
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Free self parking
- Dry cleaning/laundry service
- Table tennis
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Free buffet breakfast
- Hair salon
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Pool umbrellas
- Outdoor tennis courts - 2
- Total number of rooms - 60
- Airport transportation (surcharge)
- Tennis on site
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Beach umbrellas
- Free breakfast
- Billiards or pool table
- Tours/ticket assistance
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (free)
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Wheelchair accessible – no
- Number of restaurants - 1
- Banquet hall
- Laundry facilities
- Beach towels
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Outdoor tennis courts - 2
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- Refrigerator
- Free cribs/infant beds
Room Amenities
Neptune Palm Beach Boutique Resort & Spa All Inclusive offers 60 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
- Room service (limited hours)
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Hair dryer
- Ceiling fan
- Desk
- In-room climate control (air conditioning)
- Shower only
- Flat-panel TV
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- In-room safe (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.
Mnazi Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Deck - This restaurant specializes in seafood and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
- Sauna in spa
- Minimum age to access spa is 18
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Hot springs/mineral springs in spa
- Massages
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Playground on site
- Golfing nearby
- Boat tours nearby
- Scuba diving on site
- Archery on site
- Windsurfing nearby
- Windsurfing on site
Hotel Policies
Payment types
Fees
Optional extras
- In-room safe fee: KES 195 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 2:00 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Neptune Palm Beach Boutique All Inclusive Ukunda
- Neptune Palm Beach Boutique All Inclusive
- Neptune Palm Beach Boutique Resort All Inclusive Ukunda
- Neptune Palm Beach Boutique Ukunda
- Neptune Palm & Inclusive Diani
- Neptune Palm Beach Boutique Resort Spa All Inclusive
- Neptune Palm Beach Boutique Resort & Spa All Inclusive Hotel
Awards & Affiliations
- Travelife
Hotel Reviews
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