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Superior Room, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Oceanfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and select beverages included

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Buffet-style meals included
  • Local non-alcoholic beverages and soft drinks included
  • Surcharge for premium or imported alcoholic beverages
  • All meals included

Property Features

Neptune Paradise Beach Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Neptune Paradise Beach Resort & Spa features outdoor tennis courts and an outdoor pool. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. This all-inclusive resort also offers a children's pool, a sauna, and spa services. Complimentary self parking is available on site.

Neptune Paradise Beach Resort & Spa is a smoke-free property.

  • Library
  • Daily
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 2
  • Full-service spa
  • 24-hour front desk
  • Beach umbrellas
  • Free breakfast
  • Business center
  • Billiards or pool table
  • Turkish bath/Hammam
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Hair salon
  • Number of restaurants - 4
  • 24-hour business center
  • Gift shops or newsstand
  • Snack bar/deli
  • Banquet hall
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 92
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Tennis on site
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Neptune Paradise Beach Resort & Spa offers 92 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. This Diani Beach resort provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Desk
  • In-room climate control (air conditioning)
  • Shower only
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.

Peponi - This buffet restaurant specializes in international cuisine and serves lunch and dinner.

Olive Kitchen - Overlooking the pool, this restaurant serves lunch and dinner. Open daily.

Deck Restaurant - Overlooking the ocean, this restaurant serves dinner only. Open daily.

Jungle Restaurant - This poolside restaurant serves lunch, dinner, and light fare. Open daily.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot springs/mineral springs in spa
  • Massages

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golfing nearby
  • Scuba diving on site
  • Beach volleyball on site
  • Archery on site
  • Windsurfing nearby
  • Windsurfing on site

Hotel Policies

Payment types

Fees

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Beach Resort Paradise
  • Neptune Paradise Beach
  • Neptune Paradise Beach Resort All Inclusive Ukunda
  • Neptune Paradise Beach Ukunda
  • Neptune Paradise Resort
  • Neptune Paradise & Spa Diani
  • Neptune Paradise Beach Resort Spa
  • Neptune Paradise Beach Resort & Spa Resort
  • Neptune Paradise Beach Resort & Spa Diani Beach
  • Neptune Paradise Beach Resort Spa All Inclusive
  • Neptune Paradise Beach Resort & Spa Resort Diani Beach

Awards & Affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife

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