New Palm Tree Hotel
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*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A complimentary breakfast is offered each morning. Business-related amenities at this 3-star property consist of a business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hotel also offers a rooftop terrace, tour/ticket assistance, and a picnic area. Onsite self parking is complimentary.
New Palm Tree Hotel is a smoke-free property.
- Picnic area
- Express check-in
- Daily
- Coffee/tea in common areas
- Rooftop terrace
- 24-hour front desk
- Free breakfast
- Business center
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Year Built - 1954
- Free self parking
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Luggage storage
- Free cooked-to-order breakfast
- ATM/banking
- Number of restaurants - 2
- Laundry facilities
- Total number of rooms - 30
- Television in common areas
- Number of floors - 2
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Laundry facilities
- Refrigerator
Room Amenities
New Palm Tree Hotel offers 30 air-conditioned accommodations with safes and ceiling fans. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
- Air conditioning
- Television
- Refrigerator
- Daily housekeeping
- Private bathroom
- In-room safe
- Ceiling fan
- Room service (24 hours)
- Desk
- Shower only
- Free WiFi
- TV size: 21
- TV size measurement: inch
- Connecting/adjoining rooms available
- Towels provided
- Number of bathrooms - 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Food & Drink
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:00 AM.
Kitobero Cafe - This restaurant specializes in African cuisine and serves lunch only.
24-hour room service is available.
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: KES 1500 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Check-in time ends at 4 AM
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- New Palm Hotel
- New Palm Tree
- New Palm Tree Hotel
- New Palm Tree Hotel Mombasa
- New Palm Tree Mombasa
- New Palm Tree Hotel Hotel
- New Palm Tree Hotel Mombasa
- New Palm Tree Hotel Hotel Mombasa
Hotel Reviews
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