*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between May 6 and June 15.
All-inclusive Details
- All meals included
- Surcharge for premium or imported alcoholic beverages
- Onsite live performances included
- Childcare not included
- Scuba diving excursions not included
- Spa/beauty facilities and services not included
- Buffet-style meals included
- Surcharge for premium or imported non-alcoholic beverages
- Snorkeling not included
- Tennis lessons not included
- Onsite entertainment and activities included
Property Features
In addition to a children's pool, Papillon Lagoon Reef provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This beach hotel also offers spa services, an arcade/game room, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Papillon Lagoon Reef has designated areas for smoking.
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- 24-hour front desk
- Spa treatment room(s)
- Billiards or pool table
- Porter/bellhop
- Tours/ticket assistance
- Mosquito nets
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Table tennis
- Children's pool
- Spa services on site
- Luggage storage
- Wheelchair accessible – no
- Hair salon
- Number of restaurants - 2
- Concierge services
- Gift shops or newsstand
- Designated smoking areas
- Pool umbrellas
- Reception hall
- Total number of rooms - 149
- Television in common areas
- 24-hour fitness facilities
- Arcade/game room
- Wedding services
- Airport transportation (surcharge)
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Arcade/game room
- Playground on site
- Free cribs/infant beds
Room Amenities
Papillon Lagoon Reef offers 149 air-conditioned accommodations with complimentary bottled water and hair dryers. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Air conditioning
- Room service (limited hours)
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- Ceiling fan
- Desk
- Separate sitting area
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Free WiFi
- Towels provided
- Bedsheets provided
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Baobab Restaurant Terrace - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Poolside Bistro - This bistro specializes in local and international cuisine and serves breakfast, lunch, and light fare. Open daily.
Pool Bar - Onsite bar. Open daily.
Lagoon Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Scuba diving on site
Hotel Policies
Fees
Optional extras
- Airport shuttle fee: KES 6426.16 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: KES 6426 (one-way)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 9:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.
Property is cleaned with disinfectant
Service animals are allowed
Staff wears personal protective equipment
Service animals are exempt from fees/restrictions
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Property confirms they are implementing guest safety measures
Children and extra beds
- Children are welcome.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Hotel Names
- Papillon Lagoon Reef Hotel
- Papillon Lagoon Reef Diani Beach
- Papillon Lagoon Reef All Inclusive
- Papillon Lagoon Reef Hotel Diani Beach
Hotel Reviews
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