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PrideInn Hotel Diani

3.5 star property

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Photo gallery for PrideInn Hotel Diani

Outdoor pool
Outdoor pool
Memory foam beds, individually furnished, desk, blackout drapes
Meeting facility
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pool
  • Room service
  • Laundry
  • Housekeeping
$99
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
Diani Beach Road, Ukunda, Diani Beach, 66969 0200
  • Place, Diani Beach
    ‪12 min walk‬
  • Place, Kongo Mosque
    ‪6 min drive‬
  • Place, Tiwi Beach
    ‪14 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪47 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed, Non Smoking

Memory foam beds, individually furnished, desk, blackout drapes

Economy Room, 1 Double Bed, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Pool View

Memory foam beds, individually furnished, desk, blackout drapes

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

PrideInn Hotel Diani

3.5-star Diani Beach hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
PrideInn Hotel Diani offers 40 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to balconies. These individually furnished accommodations include desks. Beds feature memory foam mattresses. This Diani Beach hotel provides complimentary wireless Internet access. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary manager's reception is offered on select days. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers an outdoor pool, a terrace, and barbecue grills. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

PrideInn Hotel Diani is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: KES 1,000 for adults and KES 1,000 for children
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 23-inch TV

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KES 1000 for adults and KES 1000 for children
  • Airport shuttle fee: KES 5000 per vehicle (roundtrip)
  • Airport shuttle fee per child: KES 5000 (roundtrip), (up to 3 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

PrideInn Hotel Diani Ukunda
PrideInn Express Diani Diani Beach
PrideInn Express Diani
PrideInn Hotel Diani Hotel
PrideInn Hotel Diani Diani Beach
PrideInn Hotel Diani Hotel Diani Beach

PrideInn Hotel Diani Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 43 reviews
Rating 8 - Good. 15 out of 43 reviews
Rating 6 - Okay. 8 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 7 out of 43 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Arin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nicest most helpful staff anywhere you can find. The breakfast is buffet style and excellent, definitely worth adding to your stay. Only issues were that it took a long time for warm water to flow and the water pressure was weak. The room was small but very clean. Decent location to beach activities, but definitely not in the heart of things.
Stayed 7 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winifred the waitress, was always there to help you with food choice or drinks, And always smiling. Also Top chef, Thomas would always come out of kitchen and ask if your food was ok and not fergetting mzungu the other chef with his lovely pasta. Will definetly return.Graeme and Ross
Stayed 4 nights in Jan 2025

10/10 Excellent

Warren Jim Zachary

Traveled with partner
Accessible, modest, budget friendly.
Stayed 1 night in Sep 2024

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Once I had to be moved in the middle of the night due to mosquitoes, (the hotel DOES NOT supply mosquito nets) then I had to endure cold showers for at least 4 nights because the hot water system was NOT working.
Stayed 6 nights in Aug 2024

2/10 Terrible

Sonya

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Doesn’t look anything like the photos. The water coming out of the shower smells like sewage. I paid for 3 nights, but I couldn’t stay. It was horrible.
Stayed 2 nights in Jun 2024

6/10 Okay

Gibson

Traveled with family
Disliked: Staff & service
Gave staff a lower rating because one of them spoiled it for the rest , instead of spraying the room against mosquitoes as requested he went in ransacked bags and personal belongings looking for something to take i believe, at the end he left without doing what took him there in the first place . Please lock everything when you go to this place some characters that work there have no integrity
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Miski

Stayed 4 nights in Feb 2024

8/10 Good

geoffrey, Round Rock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, and a great value for the quality of the property, staff, and pool. My only complaint is that the bed was a bit too firm; but I’ve found this very often in traveling. AC seemed to struggle a bit, never got cool enough in the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph K

Liked: Cleanliness, staff & service, property conditions & facilities
People were very nice and , good customer service. I can’t wait to visit again.

8/10 Good

Halima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sheilla

Stayed 1 night in Mar 2023

8/10 Good

Annette, NAIROBI

Stayed 2 nights in Feb 2023

10/10 Excellent

Ulises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay the manager and staff are very attentive and extremely accommodating! Alex the server did a great job with our food!
Stayed 4 nights in Oct 2022

2/10 Terrible

Loren

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs painting and alot of other general repairs They do not have a Wardrobe to keep clothes The rooms are stuffy The bedsheets dont look clean The swimming pool has cracks The food is bad Customer service is very slow What is listed in the catalogue available in the rooms is not what the hotel offers
Stayed 4 nights in Dec 2021

2/10 Terrible

Linvi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer care was terrible . The amenities are over hyped
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was pretty awesome however the booking process wasn't the advertised price was Ksh 2,870.00 per person per room but when we made the booking I was charged 62 Euros which translates to about Ksh 8,200.00 which wasn't what I was expecting.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Stayed 7 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I was taken to the first room and the A/C system was not working. Got moved to another room which was working perfectly. Terrible WiFi; couldn’t get anything done while I was there. The bathroom needs some work. The place needs some renovating because becoming a part of the PrideInn chain it is behind. The staff was amazing and were attentive to everything. They made the stay better.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2019

10/10 Excellent

gaijin, raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, excellent staff and great location. Did I also mention a great buffet breakfast? Only downside is the Bed is not comfortable
Stayed 3 nights in Jan 2018

6/10 Okay

DR.WINNIE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

FACILITIES WITHIN THE HOTEL

THE HOTEL FACILITIES ARE NOT GOOD. THERE IS NO HOT WATER AND PROMISES TO FIX IT WERE IN VAIN THERE IS NO PROVISION FOR A WARDROBE AND THIS MAKES LONG STAYS DIFFICULT BREAKFAST WAS SERVED IN A MAKE SHIFT POOLSIDE AREA SINCE THE OPEN DINING HAD BEEN CONVERTED TO A CONFERENCE FACILITY.I HAD TO WALK IN THE RAIN TO ACCESS THE BREAKFAST AREA TOWELS ARE NOT WHITE ANYMORE AM GLAD I REDUCED MY NUMBER OF DAYS FOR STAY TO 1 AND HOPE EXPEDIA REFUNDS MY ADVANCE PAYMENT

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel located near the beach. Good staff