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Sarova Whitesands Beach Resort & Spa

4.0 star property
VIP Access

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Photo gallery for Sarova Whitesands Beach Resort & Spa

5 outdoor pools, pool umbrellas
Beach/ocean view
View from property
Aerial view
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Pool
  • Gym
  • Room service
$238
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Malindi Road, Bamburi Highway, Mombasa, 80100
  • Bamburi Beach
    ‪17 min walk‬
  • Nguuni Nature Sanctuary
    ‪3 min drive‬
  • Nyali Beach
    ‪11 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪18 min drive‬

Room options

View all photos for Pool Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Facing Room

Property amenity

Garden Facing Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Sea Facing Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Facing Twin Room

Garden view

Garden Facing Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Pool Facing Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Sarova Whitesands Beach Resort & Spa

4-star Mombasa hotel close to Bamburi Beach
Catch some rays at the beach or spend the day relaxing at Sarova Whitesands Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Some rates at Sarova Whitesands Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sarova Whitesands Beach Resort & Spa features a full-service spa, 5 outdoor swimming pools, a waterslide, and a hot tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Art Deco hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Sarova Whitesands Beach Resort & Spa is a smoke-free property.

Sarova Whitesands Beach Resort & Spa has 3 restaurants serving breakfast, lunch, and dinner.
Lido Seafood Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lido Seafood Grill
  • Pavilions

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Rafting
  • Scuba diving
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Sarova Whitesands Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 294 reviews
Rating 8 - Good. 78 out of 294 reviews
Rating 6 - Okay. 20 out of 294 reviews
Rating 4 - Poor. 15 out of 294 reviews
Rating 2 - Terrible. 11 out of 294 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay the staff very friendly, accommodation good, food choice excellent and location and amenities great
Stayed 3 nights in Apr 2025

10/10 Excellent

Salima

Stayed 2 nights in May 2025

10/10 Excellent

ILYOON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great All Round Stay

Swabrina,Japhet,Gideon,Brian,Wendy,Zeina,Titus,Elizabeth and Mary were great hosts at the kids zone, we played Spoons, Uno, Table Tennis, Pool, and Table Football with them all
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Resort

Great facilities and access to beach, excellent and friendly staff. Has everything you need!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of paradise

Nice hotel. Great place if you are looking for a self-contained resort. Four pools, multiple restaurants, private beach, bars, spa and more. Definitely a great place to unwind, relax and enjoy beautiful surroundings. Hotel is a bit remote; you’ll need to hire transportation to visit places.
Stayed 2 nights in Mar 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here would come back again the food the staff the whole place ,the security and the entertainment team were all amazing.lots of picture spots swimming sitting ooh my it’s just amazing.love my stay here will be back Sarova
Stayed 6 nights in Mar 2025

10/10 Excellent

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service . Excellent food . Nice property
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and variety of quality food choices. We really enjoyed our 2 hr snorkelling trip off of the beach. The beach itself is nice for walking ,but expect some salespeople to interrupt you and a fair bit of seaweed in the water. The pools were perfect though for us and our teenagers. All in all, we thoroughly enjoyed our 4 nights at Whitesands.
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

kevin, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Bikramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in Mombasa

My stay at Sarova Whitesands Beach Resport & Spa in Mombasa was amazing. It is a wonderful hotel at a stunning location by the Indian Ocean. And the service in the hotel is really good and with the personal touch.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ashok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property right on the beach. Great staff and superb service
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Whitesands was wonderful. The staff are all very pleasant and helpful. We really enjoyed our stay.
Stayed 4 nights in Feb 2025

4/10 Poor

Faika

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
We are regular guest at the hotel however on this occasion we were offered rooms which were adjacent to a building site. Naturally, we were unhappy with the room and this resulted in a lot of frustration and prolonged discussions in trying to get an alternative room. Whitesands has always been my first choice however I think they are now putting more emphasis in an accommodating large conferences and off sites then making arrangements for regular tourists.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Virendra, Houston

Liked: Amenities
Attentive staff. Clean throughout property. Beautiful landscape. Excellent restaurants. Stayed 5 days and did not have reason to leave the property
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jan 2025

10/10 Excellent

Guenaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Amazing stay and all inclusive..loved it. Huge hotel, everyone is so friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First let me get this opportunity to thank all the staff. All the staff members we encountered were all extremely friendly, amazing and exceptional. Kudos to Japheth and Ian from the Animation team, Esther at the front desk, Harry, Harun, Edith and Ferdinand in the restaurant. Our housekeeper was also very patient with us, I’ve forgotten her name. The resort is very clean and there are many activities to do during the day. There is also entertainment in the evening. The guy who sings in the dinning room has an amazing voice. We generally had a wonderful time at the resort and we look forward to returning soon. If you are looking for a place to go, please don’t hesitate to book this resort, you won’t be disappointed.
Stayed 5 nights in Dec 2024