*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Serena Beach Resort and Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.
A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, outdoor tennis courts, and a health club. Complimentary self parking is available on site.
Serena Beach Resort and Spa has designated areas for smoking.
- Express check-in
- Daily
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- On private beach
- Conference space size (meters) - 1858
- Number of meeting rooms - 5
- Terrace
- Luggage storage
- Free buffet breakfast
- Hair salon
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Designated smoking areas
- Outdoor tennis courts - 4
- Total number of rooms - 164
- No accessible shuttle
- Number of floors - 2
- Number of buildings/towers - 5
- Airport transportation (surcharge)
- Tennis on site
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Number of swim-up bars - 1
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Tours/ticket assistance
- Year Built - 1976
- Beach sun loungers
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 3
- Conference space size (feet) - 20000
- Laundry facilities
- Beach towels
- Arcade/game room
- Wedding services
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- On private beach
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 4
- Snack bar/deli
- Laundry facilities
- Arcade/game room
Room Amenities
Serena Beach Resort and Spa offers 164 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Air conditioning
- Television
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- Balcony
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- In-room massage available
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Down comforter
- Individually furnished
- Individually decorated
- LCD TV
- TV size: 21
- TV size measurement: inch
- Minibar (stocked, some free items)
- Towels provided
- Bedsheets provided
- Number of beds 2
- Mini-fridge
- Wardrobe or closet
Parking
Free self parking
Internet
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Serena Beach Resort and Spa has 3 restaurants serving breakfast, lunch, and dinner.
Jahazi Seafood Grill - Onsite seafood restaurant.
Makuti Bar - Onsite bar.
Nyota Terrace - Onsite cocktail bar.
24-hour room service is available.
Spa Services
Serena Maisha has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.
- Hot stone massage
- Spa tub in spa
- Steam room in spa
- Body treatments
- Body wraps
- Facial treatments
- Ayurvedic treatments
- Massages
Nearby Activities
A private beach, 4 outdoor tennis courts, and a health club are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Fishing on site
- Surfing/bodyboarding on site
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Motor boating on site
- Windsurfing on site
- Yoga classes/instruction on site
- Racquetball/squash on site
- Rafting on site
- Ecotours nearby
- Fitness classes on site
- Sailing on site
- Boat tours on site
- Scuba diving on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: KES 115.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 6:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children 5 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for KES 115.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Serena Beach
- Serena Beach Mombasa
- Serena Beach Resort
- Serena Beach Resort Mombasa
- Serena Resort
- Hotel Serena Beach
- Serena Beach Hotel And Spa
- Serena Beach Hotel Shanzu
- Serena Beach And Spa Mombasa
- Serena Beach Resort and Spa Hotel
- Serena Beach Resort and Spa Mombasa
- Serena Beach Resort and Spa Hotel Mombasa
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
