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Cocoa Boutique Hotel

4.5 star property

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Photo gallery for Cocoa Boutique Hotel

Rooftop terrace
Exterior
Lobby lounge
Front of property
View from room

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • 24/7 front desk
  • Housekeeping
$247
includes taxes & fees
Dec 9 - Dec 10

Explore the area

View in a map
Mount Kenya Road off links Road, Nyali, Mombasa, 34340
  • Place, Nyali Beach
    ‪8 min walk‬
  • Place, Wild Waters
    ‪20 min walk‬
  • Place, Mamba Village
    ‪3 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Run of House

Premium bedding, minibar, in-room safe, desk

Run of House

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

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About this property

Cocoa Boutique Hotel

4.5-star Mombasa hotel steps from Nyali Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room and massage/treatment rooms.
Cocoa Boutique Hotel offers 18 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.
Cocoa Boutique Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary. A total renovation of this property was completed in 2016.

Cocoa Boutique Hotel has designated areas for smoking.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • 5 floors
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Renovated entire property - 2016

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.00 per person (one-way)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Sun Africa Beach Resort Mombasa
Sun Africa Beach Resort
Sun Africa Beach Mombasa
Sun Africa Beach
Sun Africa Beach Resort
Cocoa Boutique Hotel Hotel
Cocoa Boutique Hotel Mombasa
Cocoa Boutique Hotel Hotel Mombasa

Reviews

Cocoa Boutique Hotel Reviews

6.8

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 41 reviews
Rating 8 - Good. 9 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 4 out of 41 reviews
Rating 2 - Terrible. 10 out of 41 reviews

Reviews

2/10 Terrible

Tenzin

Stayed 1 night in Aug 2025

2/10 Terrible

Niklas

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is nothing like what the pictures depict. Firstly, the service is shocking. The reception is not friendly, impatient and bordering on unprofessional. The rooms are unpleasant, bed sheets are visibly old, Mombasa can be hot but the room bar-fridge is disconnected. So you can forget about
Stayed 2 nights in Aug 2025

10/10 Excellent

Bastian, Hanstedt

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

skip it, dirty, non functioning etc..

skip it, nothing is working, worst experience ever no one helped paid money and left
Stayed 1 night in Jun 2025

2/10 Terrible

Shumbelay

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Before booked this hotel please think about more than 10 times I don’t want be disappoint like us ,the room is never clean at all,the bathroom room dirty,the toilet not flush,the toilet seat loose,the floor is damaged ,the fridge is dirty. In case of the issue of the room we changed 3 rooms but all the same.but one fact the staff member look friendly I don’t know why the job was not done.
Stayed 1 night in May 2025

2/10 Terrible

Sajid

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in their other hotel, Cocoa Luxury, with a premium room and a complimentary extended stay for 4 hours. I feel this hotel needs a complete change.
Stayed 2 nights in May 2025

2/10 Terrible

Kadar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I think they should close it down for renovation. Also, the pictures on the website are misleading and does not look like anyway near. Don’t book it.
Stayed 4 nights in Jan 2025

2/10 Terrible

alan

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Gavin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Remarkable historic building with large rooms and spacious cool lounges, balconies and interior in Moroccan riad style. Staff were delightful (thank you Lilian for arranging so much our trip!), food delicious (thank you chef Bukari!) including breakfasts and dinners overlooking the beach and ocean. Amazing location with nice pool and in the right area for enjoying the ocean while exploring Mombasa. Unfortunately, however, the owners have neglected the building has been very neglected with the lovely fountains without water, everything dusty, towels with holes, etc. Lack of cleanliness / clearing food causes flies in the dining area. It's a real shame because this is a gem of a place. The owners need to give it the love that their staff do.
Stayed 4 nights in Dec 2024

6/10 Okay

Frankie

Liked: Staff & service
The staff was excellent. I felt the price for the place was high in comparison to some other places in Mombasa. The room was smaller than expected. I enjoyed the pool, and food was good.
Stayed 1 night in Nov 2023

4/10 Poor

YE

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
All the facilities are old and lack of maintenance. Dining choice is very basic and many flies in the dining area. Overpriced compared with its condition.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tyson

Stayed 3 nights in Oct 2023

8/10 Good

Joanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 3 nights in Aug 2023

10/10 Excellent

Abdi

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly pleasant and helpful staff. Great location with incredible views. Ability to take stroll along early mornings or evenings. Indian Ocean few feets away, so calming and constantly at your service providing the perfect cool down. Beautifully maintained public pool for your use.
Stayed 4 nights in May 2023

6/10 Okay

Christa

Stayed 2 nights in Mar 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, so there are some things that are not perfect. I would stay here again with no hesitation and actually would prefer this over a fancy hotel any day because I like the peace and quiet. We stayed Sunday, Monday and Tuesday nights. There was no crowd and no loud music. Again, perfect for me. The entire area was clean and safe. Parking was secure. The place is well off the main roads, so there is zero noise from traffic and the only foot traffic is on the beach. Very safe. This hotel is pretty far away from the other hotels, so the beach area was always quiet. The people who sell things are all around the other hotels. Walking distance if you want to see it, but we didnt have to deal with them non-stop, so we were able to relax. A/c was good, but we left the windows open and were very comfortable day and night (Early March). Maybe it was just the time of year, but we didnt see 1 mosquito. No screens on the windows and our bed didnt have a mosquito net....but we didnt need them either. We were on the top floor, beach side. Wifi was enough to check email, but not good enough for social media or streaming. Buy a mobile data package if you need it. SafariCom worked well for us. The hotel food was good and the staff was great. Zero complaints. Roberto's Italian restaurant is a must and is only a couple minutes away by car.
Stayed 3 nights in Mar 2023

10/10 Excellent

Imelda

8/10 Good

Keith

Stayed 1 night in Jun 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you appreciate nonstop ocean views, clean/air conditioned rooms, helpful/gracious/professional staff, great food and a nice ocean breeze…you will love this resort. There was a view of the Indian Ocean from every step I took on the property (including both rooms I had) other than the wash room and the elevator. There are open sitting rooms and balconies on each floor that offer comfortable seating and more views of the Indian Ocean. If you require more…you can sit in the lobby, on the patio or at shaded tables on the lawn. The exchange between the ocean and the resort is so engaging and uninterrupted, I completely forgot the busy/noisy streets of Mombasa were a couple of hundred meters away. I came for a week and stayed two. The staff is: friendly, courteous and professional. The management is: available, interested, engaged and helpful without being intrusive. I could not have asked for more.
Stayed 11 nights in Mar 2022

8/10 Good

rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite spots in Mombasa.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2020

4/10 Poor

Freddy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The view to the beach is the only thing nice about this place. Bathroom was dirty nothing modern towels dirty walls dirty. Flies all over during breakfast. Only stayed cause all other places were booked.
Stayed 3 nights in Oct 2019

2/10 Terrible

Sho, Okc

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, looks run down, online pictures don’t show the wear and tear.
Stayed 1 night in Oct 2019

8/10 Good

Lars

Liked: Cleanliness, staff & service, room comfort
Great boutique hotel but could use a bit of renovation.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, rooms and staff fully followed up

Great Hotel, specious rooms and common areas, lobby is inviting, service minded staff, very helpful, great pool, and lawn area,balcony at my room was amazing and was used much. great bathroom and i can't find any negative to write here. i would go there again any time.
Stayed 1 night in Apr 2019