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Travellers Beach Hotel & Club

3.5 star property

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Photo gallery for Travellers Beach Hotel & Club

3 outdoor pools, open 6:30 AM to 6:00 PM, pool umbrellas, sun loungers
Superior Room (Sea Front) | Balcony view
Junior Suite | Terrace/patio
Interior entrance
Superior Room (Sea Front) | Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • All inclusive
  • On private beach
  • Spa
  • Room service
$215
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Serena Road, Mombasa
  • Bamburi Beach
    ‪18 min walk‬
  • Nguuni Nature Sanctuary
    ‪3 min drive‬
  • Nyali Beach
    ‪11 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Junior Suite

  • 280 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Sea Front)

Superior Room (Sea Front) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Room (Sea Front)

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Travellers Beach Hotel & Club

3.5-star Mombasa hotel close to Bamburi Beach
At Travellers Beach Hotel & Club, relax by one of the 3 outdoor swimming pools or spend the day at the private white sand beach where you can enjoy snorkeling.
Travellers Beach Hotel & Club offers 288 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mombasa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A private beach, an outdoor tennis court, and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Some rates at Travellers Beach Hotel & Club are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and free beach club nearby for a relaxing day at the beach. Bring your whole family to Travellers Beach Hotel & Club for summer fun including 3 outdoor swimming pools, a children's pool, and outdoor tennis courts.

Each day guests can enjoy a complimentary manager's reception. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a health club, a steam room, and a garden. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Travellers Beach Hotel & Club has designated areas for smoking.

A complimentary manager's reception is offered each day.
Pwani Kofi Bar - This bar specializes in Indian cuisine and serves lunch and dinner.
Suli Suli Bar & Grill - This seafood restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Shibe Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Safina Restaunt - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Msafiri Bar - This sports bar is located by the pool and specializes in local and international cuisine. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Travellers Beach Hotel & Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Msafiri Bar
  • Pwani Kofi Bar
  • Safina Restaunt
  • Shibe Restaurant
  • Suli Suli Bar & Grill

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Health club
  • Library
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Baby bath
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Travellers Beach Hotel Club Mombasa
Travellers & Club Mombasa
Travellers Beach Club Mombasa
Hotel Travellers Beach Hotel & Club Mombasa
Mombasa Travellers Beach Hotel & Club Hotel
Hotel Travellers Beach Hotel & Club
Travellers Beach Hotel & Club Mombasa
Travellers Beach Hotel Club
Travellers Beach Club
Travellers Beach Club Mombasa
Travellers Beach Hotel Club
Travellers Beach Hotel & Club Hotel
Travellers Beach Hotel & Club Mombasa
Travellers Beach Hotel & Club Hotel Mombasa

Travellers Beach Hotel & Club Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 33 reviews
Rating 8 - Good. 11 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jackline

Disliked: Cleanliness, staff & service, property conditions & facilities
Juma is not qualified to be a manager of this property. We felt judged as guests from time of arrival, we extended our stay and was questioned if we paid for it. Juma was advised by his staff Emmanuel he still asked for a print out to reconfirm payment. Stay at Sarova more professional better hotel and cleaner
Stayed 2 nights in Apr 2025

2/10 Terrible

Jackline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Narhari

Liked: Cleanliness, staff & service
.
Stayed 6 nights in Dec 2024

4/10 Poor

Eveline

Traveled with family
Disliked: Amenities, property conditions & facilities
For a 4-star hotel this was quite a disappointment. It is a large but old hotel and very noisy with loud music from morning to evening. The service is slow and the beach restaurant menu has limited choices with most of the seafood was unavailable during our stay. It can take up to 30 minutes to get a drink. Your best option is Safina Restaurant who has good breakfast variety and buffet at night.
Stayed 6 nights in Sep 2024

4/10 Poor

Kunal

Traveled with family
Stayed 1 night in Aug 2024

8/10 Good

Travis, Abu Dhabi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A lovely place to spend your holiday. The staff were very friendly and did their best to make your stay enjoyable. The only issue was the air conditioning in the room was not working and I had to use a fan.
Stayed 2 nights in Jun 2024

6/10 Okay

Emma

Run down hotel with a limited bland food menu. There was a wasp buzzing in our room all night. Not worth the $ we paid
Stayed 1 night in Feb 2024

8/10 Good

Stanslous

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Narhari

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location with easy access from mombasa airport. Good for beach walks.
Stayed 5 nights in Dec 2023

8/10 Good

Callum

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Kiran Prafulchandra

Stayed 3 nights in Sep 2023

6/10 Okay

Abbas

Stayed 1 night in Sep 2023

6/10 Okay

Casey

Business traveler
Liked: Cleanliness, staff & service, room comfort
The internet was not working for the first couple of days which made working difficult. The construction was also very noisy; you could consider not hosting guests in rooms that are right next to construction as it is disturbing to sleep. It was also a bit strange that we had to go to a different restaurant far away just because we were new guests...might guests be able to choose where they eat? Service and staff were wonderful, especially Martin who was extremely kind and helpful.
Stayed 4 nights in Aug 2023

8/10 Good

LEE

Traveled with group
Liked: Staff & service, amenities
Thoroughly enjoyed my stay at Travellers and would definitely come back. The customer service was spectacular. We were first greeted by Elias, then the rest of the staff and all was immensely appreciated. Huge apprciation to the chef, who would come out at the end and individually ask us what our thoughts were. The buffet food was so delicious. To top it off, we were sick and he even cooked up a rice dish especially for us. Unfortunately the rooms are very dated and need a renovation. Bathrooms quite unpleasant. The pool and recreational activities are very good! I would suggest for the hotel to implement a policy where you can only leave your towel on a sunbed for 30 minutes. Most of the time no one is on the bed and it's wasteful and under utilised.
Stayed 4 nights in Jan 2023

8/10 Good

Jessica

Great

8/10 Good

Winnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Stayed 4 nights in Dec 2022

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms.

4/10 Poor

Florence

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Oct 2022

2/10 Terrible

farid

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Phenomenal setting, Poor staff and customer care.

Paid a lot of money (for me) for two nights in this hotel based on the fact that I had visited there and used the pool etc. Unfortunately the service was not equal to the surroundings. The staff (one or two in particular) were robotic and unresponsive, they seemed to be more interested in procedure than customer service or care. I personally find it crazy when you have staff who just seem very unhelpful, rigid and unwilling to change their position (whatever that might be) What a shame!! As the hotel and its location are phenomenal …. Completely let down be front desk (first point of contact) staff. There needs to be some training here I think, staff need to understand that first priority is the care of guests NOT procedure.
Stayed 2 nights in Jan 2022

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Health Policy and Climate Change - Apple Books

It was a relaxed stay. Was able to complete editing and online publication with Apple Books of a new book on "Health Policy for Climate Change". Value for money for **** star hotel.
Beach and ocean front
Sunrise from balcony
Stayed 10 nights in Dec 2021

8/10 Good

Kwame

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent but the water in the room was salty and the hot water didn't flow well in the morning.
Stayed 6 nights in Nov 2021

8/10 Good

Olivier

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Hasnain

Stayed 9 nights in Aug 2021

10/10 Excellent

joseph

Stayed 1 night in Jul 2021

10/10 Excellent

RALPH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back

Excellent service, very friendly and accommodating. I will only stay at Travellers’s Hotel in Mombasa for my upcoming dates, security is on their game, loved it. Best waiter is a gentleman called bush man, talk about above and beyond. Ralph
Stayed 9 nights in Jun 2021