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San Rafael

3.5 star property

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Photo gallery for San Rafael

Outdoor pool
Outdoor pool
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Outdoor pool
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Carrera 1 #14-57, Albarrada de San Rafael, Mompos, Bolivar
  • Bolívar Stone
    ‪6 min walk‬
  • Te Deum House
    ‪8 min walk‬
  • Church of the Immaculate Conception
    ‪8 min walk‬

Room options

View all photos for Deluxe Studio Suite

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Deluxe Studio Suite

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Bathtub

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Double Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Double or Twin Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Portal de la Marquesa

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (124)
The price is $81
per night
$81 total
includes taxes & fees
Mar 10 - Mar 11
Portal de la Marquesa

About this property

San Rafael

3.5-star Mompos hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and coffee/tea in a common area. Free WiFi in public areas and free valet parking are also provided. Additionally, 24-hour room service, conference space, and laundry facilities are onsite.
San Rafael offers 7 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 172 square feet (16 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

San Rafael is a smoke-free property.

San Rafael has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: COP 10 per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • A damage deposit of COP 10 will be collected before check-in.
  • Deposit is payable by PayPal and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Rafael Hotel
San Rafael Mompos
San Rafael Hotel Mompos

San Rafael Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 18 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Fantastic. Absolutely beautiful hotel and wonderful service. Highly recommend!!
Stayed 1 night in Mar 2024

10/10 Excellent

Sonia

Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place allowing for complete rest with an attentive and friendly and helpful team on all levels: mangement, reception, housekeeping ... Generous rooms and services, highly professional, too.
Stayed 3 nights in Jan 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, staff is great and well located
Stayed 2 nights in Jan 2024

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is so we'll located. We love the fact that was close to everything and also a good distance away from the busy streets. We loved the quiteness The staff was always friendly. We will definitely come back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property very well kept. Breakfast was simple but good. Wish they had more options. Staff is very friendly and accommodating. Would love to come back and stay longer.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jairo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar y localización
Stayed 1 night in Feb 2023

10/10 Excellent

Maria Angelica

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Très bel hôtel et le staff (accueil et cuisine) excellent! Mais, le rapport qualité prix est très mauvais. En d'autres termes, pour ce prix on peut s'attendre à des biens meilleures prestations et services.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dieter Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erstklassig!
Das Hotel liegt einfach traumhaft direkt an der Uferpromenade, die Lage ist zentral, aber dennoch absolut ruhig. Das Personal ist sehr freundlich, wenn auch niemand English spricht. Schönes Ambiente. Sauberer Pool.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge del

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonita propiedad
Stayed 3 nights in Oct 2023

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, lo único es que había zancudos en la habitación que se vuelven un poco molestos y no permiten que la experiencia sea perfecta.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jesús

Stayed 5 nights in Sep 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio y personal excelente. muy dispuestos a colaborar con las necesidades del huésped, incluso para actividades extras que no tienen que ver con el alojamiento y el servicio como hotel... muy recomendado
Stayed 2 nights in Jan 2022

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Hotel muy limpio, bien ubicado, lencería impecable, el personal muy atento
Stayed 1 night in Jan 2020

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019