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Crowne Plaza Moncton-Downtown by IHG

4.0 star property

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Photo gallery for Crowne Plaza Moncton-Downtown by IHG

Breakfast, lunch and dinner served
Property video
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
$108
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
1005 Main St, Moncton, NB, E1C1G9
  • Place, Avenir Centre
    ‪2 min walk‬
  • Place, Moncton Market
    ‪5 min walk‬
  • Place, Moncton Capitol Theatre
    ‪5 min walk‬
  • Airport, Moncton, NB (YQM-Greater Moncton Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

Premium Room, 1 King Bed with Sofa bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (High Floor)

Premium Room, 2 Queen Beds (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | Premium bedding, pillowtop beds, in-room safe, desk

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Moncton-Downtown by IHG

4-star Moncton hotel walkable to Moncton Capitol Theatre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Moncton-Downtown by IHG offers 190 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided.

Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to a children's pool and an indoor pool, Crowne Plaza Moncton-Downtown by IHG provides a sauna and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 150695 square feet (14000 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Moncton-Downtown by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Baton Rouge - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baton Rouge

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150,695 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 17.95 per person
  • Self parking fee: CAD 16.00 per night
  • Pet fee: CAD 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3032948

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Moncton-Downtown
Crowne Plaza Moncton-Downtown
Crowne Plaza Moncton Downtown Hotel Moncton
Crowne Plaza Moncton Downtown New Brunswick
Moncton Crowne Plaza
Crowne Plaza Moncton-Downtown Hotel

Crowne Plaza Moncton-Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dona, Langley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, comfortable and attractive. Staff were friendly. We would highly recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Orla

Nice hotel, there were a bunch of kid sports teams staying there and a wedding happening as well so it was super busy, I couldn’t find a place to park but I managed to find street parking fairly close. The room was clean and the bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Morgan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love this place
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very nice, bathroom really small
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was relaxing
Stayed 1 night in Aug 2025

10/10 Excellent

david

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family was happy so I'm happy Very impressive Great job
Stayed 2 nights in Aug 2025

10/10 Excellent

Crystal, Hinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, clean and have many amenities. No microwave but there was a refigerator. Close to the railway for those that require rail transportation. Shoppers, Dollarama, Sobey's and a liquor store are a short walk from the hotel. Hotel is a 15 min walk to the Titial Bore. Many restaurants, banking all within walking distance.
Stayed 1 night in Aug 2025

8/10 Good

Dion, Burnt Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, modern hotel. Our room was facing the main street and the noise from vehicles was very loud. Better noise dampening or cancellation is needed.
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , great location and nice restaurant on the property
Stayed 1 night in Aug 2025

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025

6/10 Okay

Lucy

Traveled with family
Liked: Cleanliness
The hotel building is old. Refurbishments have been made but AC is old, bath is old. The room was large but the sofa bed was uncomfortable and creaky. Breakfast was not included. The first morning it was great. Great service and the buffet was well stocked and tidy. The second morning the buffet was messy and not restocked. We were surrounded by 9 uncleared tables the hour that we were there. It wasn’t classy and what you would expect from a hotel with free breakfast. I asked for a refund of the breakfast on the second day. They wouldn’t not refund the 2 prepaid breakfasts but did refund the extra breakfast I had to buy for my child. The pool and steamroom was clean and in good condition. It would be better if they cleaned it between 11-3 as we arrived to swim at 9:45am before we checked out and they were cleaning the pool. The reception was friendly and professional. It’s was overall overpriced for a tired hotel that was probably high spec 20 years ago. If you are going to charge $20 for breakfast it has to be good everyday. Clearing tables and refilling food is a job any member of staff within the hotel could do, so there is no excuse for this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rudel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Wii definitely recommend this hotel to my friends and family. It’s walkable, safe and staff friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the room was clean and comfortable. The restaurant was great as well
Stayed 1 night in Aug 2025

6/10 Okay

Debbie

Traveled with partner
Liked: Cleanliness, staff & service
The Crowne's location is good. Baton Rouge disappointed us. We have been to others & was much better. This disappointment was the shrivelled up baked potatoe.
Stayed 2 nights in Aug 2025

8/10 Good

Olivia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed and appreciated the beautiful upgrades that the Crowne Plaza has made to its building. They have a variety of rooms that are upgraded and we had the opportunity of enjoying one. The addition with the Baton Rouge therefore dinner as well as breakfast is a huge plus and I recommend it to all those travelling to Moncton and even though within Moncton to attempted for breakfast my only downside was that the rooms are not necessarily soundproof we were awoken at 6:30 AM by the next room with children screaming as if they were in our room, but we were able to call down to the front desk and they addressed the noise .
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well situated in Moncton. The room was very nice and clean. I would highly recomend.
Stayed 1 night in Aug 2025

10/10 Excellent

beverly

Traveled with family
Liked: Amenities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shanta

Liked: Cleanliness, staff & service
Loved the location and the ambiance!
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness
Stayed 1 night in Aug 2025