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St. James Gate by Bower Boutique Hotels

3.0 star property

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Photo gallery for St. James Gate by Bower Boutique Hotels

Deluxe Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Executive Suite, 1 King Bed, Bathtub | Executive lounge
Executive Suite, 1 King Bed, Bathtub | Deep soaking bathtub
Deluxe Room, 1 King Bed | Living area | 27-inch flat-screen TV with cable channels, TV
Lunch and dinner served, alfresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
14 Church Street, Moncton, NB, E1C 4Y9
  • Moncton Capitol Theatre
    ‪2 min walk‬
  • Moncton Market
    ‪3 min walk‬
  • Tidal Bore Park
    ‪8 min walk‬
  • Moncton, NB (YQM-Greater Moncton Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Bathtub

Junior Suite, 1 King Bed, Bathtub | City view

Junior Suite, 1 King Bed, Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Bathtub

Premier Room, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Premier Room, 1 King Bed, Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Bathtub

Executive Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Executive Suite, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Canvas Moncton, Tapestry Collection by Hilton

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (863)
The price is $102
per night
$121 total
includes taxes & fees
Mar 3 - Mar 4
Canvas Moncton, Tapestry Collection by Hilton

About this property

St. James Gate by Bower Boutique Hotels

3-star Moncton hotel steps from Moncton Capitol Theatre
Along with a restaurant, this smoke-free hotel has a bar/lounge and free WiFi in public areas. Housekeeping is available on request.
St. James Gate by Bower Boutique Hotels offers 9 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 27-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

St. James Gate by Bower Boutique Hotels is a smoke-free property.

St. James Gate - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CAD 18 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • St. James Gate

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: CAD 45
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 45

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 18 per day(98 ft away; open 24 hours)
  • Early check-in fee: CAD 45 (subject to availability)
  • Late check-out fee: CAD 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Guests under 21 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

St. James Gate Moncton
L'Hotel St. James Hotel
L'Hotel St. James Hotel Moncton
L'Hotel St. James Moncton
L'Hotel St. James Moncton, New Brunswick
St. James Gate
St James Gate By Bower Hotels
St. James Gate by Bower Boutique Hotels Hotel
St. James Gate by Bower Boutique Hotels Moncton
St. James Gate by Bower Boutique Hotels Hotel Moncton

St. James Gate by Bower Boutique Hotels Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 200 out of 420 reviews
Rating 8 - Good. 131 out of 420 reviews
Rating 6 - Okay. 46 out of 420 reviews
Rating 4 - Poor. 19 out of 420 reviews
Rating 2 - Terrible. 24 out of 420 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Maureen

Disliked: Amenities, property conditions & facilities
I paid over $80 more for the room with the tub and there was no hot water so I couldnt use it. They issued me a $34 reimbursement. They said that was sufficient as other guests had no hot water either. I saw previous reviews about no hot water which means they are aware that the shared hot water with their restaurant below isnt sufficient and choose to do nothing about it. Will not stay there again.

10/10 Excellent

Luc, Dieppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and how convenient it was to Capital Theatre, parking and downtown dining and bars.
Stayed 1 night in Oct 2024

10/10 Excellent

Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and central to everything
Stayed 1 night in Nov 2024

2/10 Terrible

Elizabeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no hot water in our room. At 9 pm, there is no one to call for assistance.
Stayed 1 night in Nov 2024

2/10 Terrible

Tomy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No soap, no shampoo, mold
When arrived, it smelled like moisture and there is rust on light fixtures and metals. Hook for the bathroom towels are broken , no shampoo, no soap in the dispenser. The room was warm and hard to adjust, floor kept cracking all night, tv is in green and blue Colors only. It was by far our worst hotel ever
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always A Great stay
Stayed 1 night in Sep 2024

8/10 Good

Pascal

Stayed 1 night in Oct 2024

6/10 Okay

Amélie

Liked: Cleanliness
Great room but too close from party/event room
The service was great with thir many texts and communications prior to the stay and after. However, there is an event room right next to the rooms and I the DJ and the men outside the room kept me awake until 2AM. Great place but check before if they have an event. They give you earplugs but it's not enough. Cute room, adults only (yeah!! :) ) clean!! If it wasn't for the party event it would have been great!
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access/walkable
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at this property! It is a bit noisy at night, but that’s of no fault of the hotels, it’s in a busier part of the city. They do provide ear plugs if you wanted to use them. Check in was a breeze as was check out. Parkade across the street provided ample parking nice and close.
Stayed 1 night in Oct 2024

10/10 Excellent

Joel

Liked: Property conditions & facilities
Great stay, as always!! Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, amenities
Overall a good experience. We didn’t like that you could see the toilet through the glass shower from the bed. Seems a bit unprivate, even for a close clouple like we are! We could also hear people walking in the corridor behind our bed, quite late at night....but that is the nature of a downtown hotel I guess. Because of the toilet location, we probably wouldn't book here again, or maybe try a different room. Otherwise everything was good!
Stayed 1 night in Sep 2024

10/10 Excellent

Jacinthe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St James was easy, clean and in the thick of it all. We had a great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Robyn

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Not What We Expected
We were left completely alone for 4 days. There was no staff on premises. Contactless check in/out and no one available on site if a guest needed something (especially after hours). No shampoo in our room upon arrival. Our TV didn’t work. We discovered this in the evening so no one on site to deal with this. If this had been disclosed on their website or in a guidebook, we would have chosen a different hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Stayed 1 night in Aug 2024

8/10 Good

Hugh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like the self check-in. The constant reminders for a registration online by sms when I already did it. The empty shampoo dispenser. The fact that nobody answers SMS after 7 pm. The expensive price.
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While I can appreciate a no-contact check-in, the communication around check in was lacking. There is no one physically at the property to greet you, and no one answered the phone when I called with questions. The room was clean and comfortable, but visitors should note that there is no elevator. Overall our stay was fine, but first impression wasn’t great.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet accommodations in the heart of downtown.
Stayed 1 night in Aug 2024

6/10 Okay

Gary

Disliked: Staff & service, amenities, property conditions & facilities
Issue with plumbing in the room. Smell of feces evident as soon as you walk in. Even though they offer free earplugs and I was on the 3rd floor, I could feel the music/basse coming from the restaurant on main floor. No staff on hand to address issues. My first stay and likely my last at the St James Hotel. Expensive and not worth what I paid. I recommend you look elsewhere for your stay in Moncton.
Stayed 1 night in Aug 2024