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Bien Bac Hotel

4.5 star property

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Photo gallery for Bien Bac Hotel

Deluxe Triple Room | Minibar, in-room safe, desk, blackout drapes
Executive Double Room | Living area | 32-inch flat-screen TV with satellite channels, TV
Premium Double Room | Living area | 32-inch flat-screen TV with satellite channels, TV
Outdoor pool
Body treatments, body wraps, body scrubs

Reviews

4.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

Map
Ðai Lo Hoa Binh, khu 4, Mong Cai,, Ðai Lo Hoa Binh, Mong Cai, 206859
  • Dongxing City Stadium
    ‪4 min drive‬
  • Van Linh Khanh Tu
    ‪8 min drive‬
  • Sa Vi Complex
    ‪14 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, desk, blackout drapes

Premium Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | 32-inch flat-screen TV with satellite channels, TV

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, blackout drapes

Executive Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Grand Suite

Minibar, in-room safe, desk, blackout drapes

Grand Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

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4.0 out of 5, Very Good, (2)
The price is $24
per night
$27 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Bien Bac Hotel

4.5-star Mong Cai hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a steam room, and a coffee shop/cafe are onsite. Change of towels is available on request.
Bien Bac Hotel offers 100 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, and body treatments.
Bien Bac Hotel features an outdoor pool and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center. This luxury hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary.

Bien Bac Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Bien Bac Hotel has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Body scrubs
  • Body wraps

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 400000.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Bien Bac Hotel Hotel
Bien Bac Hotel Mong Cai
Bien Bac Hotel Hotel Mong Cai

Bien Bac Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

sally

Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

sally

Traveled with family
Disliked: Staff & service, property conditions & facilities
My family and I stayed here for over a week. We booked two rooms. Overall the hotel it self is not bad but it’s definitely nicer in photos than in person. Staff here is very unwelcoming and they hardly smile or is friendly. I’ve said hi/thank you to them multiple times and they just stare are you and seemed annoyed. Most of the times they are sitting around on the sofa and on their phones. I’ve never been to a hotel and experienced that before. The breakfast buffet hardly has anything on the menu and the breakfast staff again is very unwelcoming. It’s like they don’t want to be there. The pool was closed and it looked very small. The gym is not bad. They say they have a sauna but they don’t. It’s a steam room. Housekeeping/spa staff seemed more friendly. When we checked out we were charged over 300k dong for staining their pillow and towel. Price seemed very ridiculous for a stain. Overall doesn’t seem any where close to 4 stars and they definitely need to work on their costumer service. (They don’t have service at all) I was told this is one of the nicest hotels in the area and is incredibly disappointed.
Stayed 4 nights in Nov 2024

8/10 Good

Karen

Liked: Staff & service
Stayed 2 nights in May 2024