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Raglan Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Raglan Lodge

Twin Room, Ensuite
Property grounds
Game room
Exterior
Dining

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
A40 Northbound, Usk, Wales, NP25 4BG
  • Raglan Castle
    5 min drive
  • Monnow Street
    8 min drive
  • The Rolls of Monmouth
    17 min drive
  • Bristol (BRS-Bristol Intl.)
    71 min drive

Room options

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed

Similar properties

Exterior

Best Western Pontypool Metro Hotel

Parking included
Free WiFi
Breakfast available
Business services
4.4 out of 5, Excellent, (957)
The price is $73
per night
$87 total
includes taxes & fees
Dec 11 - Dec 12
Best Western Pontypool Metro Hotel

About this property

Raglan Lodge

3-star Usk hotel with free self parking
A business center, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, barbecue grills, and a picnic area are onsite. Housekeeping is not available.
Raglan Lodge offers 43 accommodations.
The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This Usk hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Raglan Lodge is a smoke-free property.

Languages

English, Welsh

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Raglan Lodge Monmouth
Raglan Monmouth
Raglan Lodge Monmouth
Raglan Monmouth
Hotel Raglan Lodge Monmouth
Monmouth Raglan Lodge Hotel
Hotel Raglan Lodge
Raglan
Raglan Lodge Monmouth
Raglan Monmouth
Hotel Raglan Lodge Monmouth
Monmouth Raglan Lodge Hotel
Hotel Raglan Lodge
Raglan
Raglan Lodge Usk
Raglan Lodge Hotel
Raglan Lodge Hotel Usk

Raglan Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 163 out of 554 reviews" "
Rating 8 - Good. 176 out of 554 reviews" "
Rating 6 - Okay. 86 out of 554 reviews" "
Rating 4 - Poor. 58 out of 554 reviews" "
Rating 2 - Terrible. 71 out of 554 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Lauryn

Traveled with family
Liked: Staff & service, amenities
Very handy being at the services, our room key also got us 50% off at burger king. The shower set off the fire alarm however as the extraction was rubbish so the hotel had to evacuate and there were weird dried fluid marks all over the walls and blinds.
Stayed 3 nights in Aug 2024

8/10 Good

Joaquim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great service 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Ilina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Eryl

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The so-called Spar check in desk no longer exists. IT IS AN ALDI EXPRESS. Our booking was nowhere on the system. We had to wait half an hour for Will to clean and prepare our room. NOT IMPRESSED. No working plug or fan in bathroom
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The stay was fine just a few bits that was not 1 no bath plug again happend last time we stayed 2 could do with more pillows in room only had one each
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bug Infestations and no staff attendance!!!!
Wasn't bothered by the total lack of staff attendance, or the messy entry way, or the damp smell down the halls, with buckets collecting water, or the fact you need to check in at the Asda petrol station, what really bothered us was the bugs and flies that were nesting in the room on the roof. The hair on the pillows and loose wiring hanging out the of wall for the TV It was about £50 for the night so good Value, but we didn't dare use the towels. We were staying for one night, and even that was a push. White bedding and room was prepped with tea and coffee, but just had to stand on bed to clear away all these bug nests stuck to ceiling, some had fallen on pillows and beds. It's cheap and convenient but dam I've slept in beach huts in Fiji without infestations!!!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I was nervous about staying here after reading some bad reviews but clearly people have nothing better to do than moan. Convenient location next to the services with easy access to the main road and a good base to stay at. Couple of areas could have been cleaner but aoart from that it was perfect.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the worst place I've ever stayed at!
Stayed 1 night in Aug 2024

2/10 Terrible

Donna

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn't as bad as I expected after reading previous reviews. Room basic but clean. Entrance and passageways really need a lot of attention as some areas are quite dirty and some ceilings leak. Needs a good refurb and it would be good.
Stayed 2 nights in Aug 2024

6/10 Okay

David

Traveled with group
Liked: Cleanliness
The assitant that checked me in was very brusque and rude
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
All very good. Could have done with a teaspoon though, obviously an oversight.
Stayed 1 night in Aug 2024

2/10 Terrible

Deewakur

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room I had was disgusting. Cob webs all around the ceiling and the corners of the room by the beds. Opens the sofa bed and found used tissue and full of dirt and dust. Bugs and insect all around. Mould in the bathroom. One pillow was brownish and the duvet had vomit on it. No bed sheet for the sofa bed.No kettle when asked for one got one with a brown tar like at the bottom.Manager apologised and gave refund. The pictures online is when the lodge was new.
Stayed 1 night in Aug 2024

8/10 Good

M

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Leslie

Disliked: Staff & service
No cups,spoons and toilet paper in room
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Cheap and cheerful. Quiet over night but traffic noise started about 6am.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness
There was no reception at the hotel so had to check in at a petrol station across the road. Room was covered in bugs and flies and wasn’t particularly clean. It did a job
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Stayed 1 night in Jul 2024

4/10 Poor

MAGDALENA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this property was checking in, everything else was bad . Sheets dirty , cover with stains and food , mess and tap broken in the toilet !
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Leslie

Stayed 1 night in Jul 2024

2/10 Terrible

Emma

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here
The entrance to the accomodation was full of rubbish with water stains everywhere. The corridors smelt musty, there were water stains all over the carpet and mould on the walls (I can only assume there had been a leak of some sort very recently). The fire doors had been propped open. I did shut the one by our room for security reasons but someone opened it again (probably to try and get rid of the musty smell). The room was also smelly and was full of moths as the window had been left open (again, probably to try and get rid of the smell). There were a couple of small blood stains on one of the pillows. The previous occupant had put their rubbish in the bin with no bin bag, and then whoever cleaned the room just put a bin bag on top of it. The bathroom was quite grotty with mouldy grout and cobwebs. I found the previous occupants bracelet behind the bathroom door which makes me wonder how well the bathrooms are cleaned.
Stayed 3 nights in Jul 2024

2/10 Terrible

Debra

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Very disappointed!!! We searched for nearly 2 hours up and down the A40 for a garage that had a Spar only to find it was indeed an Asda. There is nothing on the website to suggest it was a service station either. We actually went into the town of nearby Raglan to look for Raglan Lodge. We eventually found it and told the lady at Asda of our displeasure. We got our key and found a bag containing beer cans and cigarette butts left in our room. We were told by a total stranger that the lady from Asda had forgotten to take our registration number and I had to go back to the store and give it to her. Surely this could be completed on the website?? We have no proof that she has registered our car, only this email. I would value a response from yourselves. Sent from my iPhone On 14 Jul 2024, at 13:46, Expedia.co.uk wrote:  Expedia.co.uk Thanks! Your reservation is confirmed. No need to call to reconfirm. Raglan Lodge, Usk 15 Jul 2024 - 16 Jul 2024 See live updates to your itinerary, anywhere and anytime. See your itinerary Download to your phone Hotel overview Raglan Lodge A40 Northbound, Usk, Wales, NP25 4BG United Kingdom View hotel Map and directions Reservation dates 15 Jul 2024 - 16 Jul 2024 Itinerary # 72876037800433 Check-in and Check-out Check-in time 2:00 PM Check-out time 10:00 AM Check-in policies Check-in time starts at 2:00 PM Check-in time ends at anytime If a late check-in is planned, contact this property directly for their late che
Stayed 1 night in Jul 2024

2/10 Terrible

Heidi

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024