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Raglan Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Raglan Lodge

Twin Room, Ensuite
Property grounds
Lobby
Double Room, Ensuite | Bathroom
Dining

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
A40 Northbound, Usk, Wales, NP25 4BG
  • Raglan Castle
    5 min drive
  • The Rolls of Monmouth
    17 min drive
  • Raglan Castle
    21 min drive
  • Bristol (BRS-Bristol Intl.)
    71 min drive

Room options

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed

Similar properties

Exterior

Best Western Pontypool Metro Hotel

Parking included
Free WiFi
Breakfast available
Business services
4.4 out of 5, Excellent, (972)
The price is $54
per night
$65 total
includes taxes & fees
Jan 12 - Jan 13
Best Western Pontypool Metro Hotel

About this property

Raglan Lodge

3-star Usk hotel with free self parking
A business center, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, barbecue grills, and a picnic area are onsite. Housekeeping is not available.
Raglan Lodge offers 43 accommodations.
The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This Usk hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Raglan Lodge is a smoke-free property.

Languages

English, Welsh

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Raglan Lodge Monmouth
Raglan Monmouth
Raglan Lodge Monmouth
Raglan Monmouth
Hotel Raglan Lodge Monmouth
Monmouth Raglan Lodge Hotel
Hotel Raglan Lodge
Raglan
Raglan Lodge Monmouth
Raglan Monmouth
Hotel Raglan Lodge Monmouth
Monmouth Raglan Lodge Hotel
Hotel Raglan Lodge
Raglan
Raglan Lodge Usk
Raglan Lodge Hotel
Raglan Lodge Hotel Usk

Raglan Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 165 out of 560 reviews" "
Rating 8 - Good. 177 out of 560 reviews" "
Rating 6 - Okay. 89 out of 560 reviews" "
Rating 4 - Poor. 58 out of 560 reviews" "
Rating 2 - Terrible. 71 out of 560 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Russell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and met all our needs.
Our second stay here for our annual trip to the Wye. Excellent value and great service. Very comfortable and met all our needs.
Stayed 1 night in Sep 2024

2/10 Terrible

johanna

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The place is in need of repair and maintenance also the pillows were as flat as a pancake
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money and the property was good and clean
Stayed 1 night in Sep 2024

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value for money. Only negativd squashed mosquitos on wall. Other than that room, bathroom and general cleanliness very god. Impressed with the tea and coffee and shower gel etc i the bathroom. Would definitely used it again
Stayed 1 night in Sep 2024

2/10 Terrible

Malik

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The entrance to the property with filthy stinking carpets set the scene. It could have been due to water damage? We continued towards the room in the hope that it might be different inside, but on reaching the room we could not bear to stand in it. There were bugs covering the ceiling due to the windows having been left open for the smell. We immediately gave the keys back and luckily booked into another hotel. The price was cheap but turned out more expensive as we had to book somewhere else at the last minute and and had already paid for this lodge. This should have a rating of less than 2 out of 10. When I checked the reviews later it was clear that most people had the same experience, but there were some that gave excellent reviews with 10 that was obviously fake and distorted the overall rating for the place. It was a big mistake not to check all the reviews in advance as the general rating for the place was not realistic.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shame.
Stayed only 2 of the booked 15 nights. This place has little or no maintenance, we had 3 rooms in 2 days, from a blocked sink to a large unlockable window that would not close, water leaking into buckets all through the corridors, mouldy smelly carpets, causing my husband to have an asthma attack. Bathroom floor was filthy. On a more positive note, great position, has massive potential, needs some love. We were given a full refund.
Stayed 15 nights in Aug 2024

8/10 Good

victoria

Liked: Staff & service, amenities
Room was basic but was just a base for 1 night. Cant expect too much for £50. It was perfect for what we needed.
Stayed 1 night in Aug 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loads of insects/ bugs in the room, not cleaned properly at all, stains/dirty carpet, toilet not cleaned, radiator falling off walls in the corridor and roof leaking, not child friendly at all. We left immediately.
Stayed 1 night in Aug 2024

8/10 Good

Lauryn

Traveled with family
Liked: Staff & service, amenities
Very handy being at the services, our room key also got us 50% off at burger king. The shower set off the fire alarm however as the extraction was rubbish so the hotel had to evacuate and there were weird dried fluid marks all over the walls and blinds.
Stayed 3 nights in Aug 2024

8/10 Good

Joaquim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great service 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Ilina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Eryl

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The so-called Spar check in desk no longer exists. IT IS AN ALDI EXPRESS. Our booking was nowhere on the system. We had to wait half an hour for Will to clean and prepare our room. NOT IMPRESSED. No working plug or fan in bathroom
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The stay was fine just a few bits that was not 1 no bath plug again happend last time we stayed 2 could do with more pillows in room only had one each
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bug Infestations and no staff attendance!!!!
Wasn't bothered by the total lack of staff attendance, or the messy entry way, or the damp smell down the halls, with buckets collecting water, or the fact you need to check in at the Asda petrol station, what really bothered us was the bugs and flies that were nesting in the room on the roof. The hair on the pillows and loose wiring hanging out the of wall for the TV It was about £50 for the night so good Value, but we didn't dare use the towels. We were staying for one night, and even that was a push. White bedding and room was prepped with tea and coffee, but just had to stand on bed to clear away all these bug nests stuck to ceiling, some had fallen on pillows and beds. It's cheap and convenient but dam I've slept in beach huts in Fiji without infestations!!!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I was nervous about staying here after reading some bad reviews but clearly people have nothing better to do than moan. Convenient location next to the services with easy access to the main road and a good base to stay at. Couple of areas could have been cleaner but aoart from that it was perfect.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the worst place I've ever stayed at!
Stayed 1 night in Aug 2024

2/10 Terrible

Donna

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn't as bad as I expected after reading previous reviews. Room basic but clean. Entrance and passageways really need a lot of attention as some areas are quite dirty and some ceilings leak. Needs a good refurb and it would be good.
Stayed 2 nights in Aug 2024

6/10 Okay

David

Traveled with group
Liked: Cleanliness
The assitant that checked me in was very brusque and rude
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
All very good. Could have done with a teaspoon though, obviously an oversight.
Stayed 1 night in Aug 2024

2/10 Terrible

Deewakur

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room I had was disgusting. Cob webs all around the ceiling and the corners of the room by the beds. Opens the sofa bed and found used tissue and full of dirt and dust. Bugs and insect all around. Mould in the bathroom. One pillow was brownish and the duvet had vomit on it. No bed sheet for the sofa bed.No kettle when asked for one got one with a brown tar like at the bottom.Manager apologised and gave refund. The pictures online is when the lodge was new.
Stayed 1 night in Aug 2024

8/10 Good

M

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Leslie

Disliked: Staff & service
No cups,spoons and toilet paper in room
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Cheap and cheerful. Quiet over night but traffic noise started about 6am.
Stayed 1 night in Jul 2024