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The Riverside Hotel

2.5 star property

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Photo gallery for The Riverside Hotel

Daily full breakfast (GBP 6.95 per person)
Lobby sitting area
Front of property
Twin Room | Desk, cribs/infant beds, free WiFi, bed sheets
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Riverside Hotel, Cinderhill Street, Monmouth, Wales, NP25 5EY
  • Place, Monnow Street
    ‪3 min walk‬
  • Place, Shire Hall
    ‪7 min walk‬
  • Place, Great Castle House
    ‪9 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪64 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, cribs/infant beds, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, cribs/infant beds, free WiFi, bed sheets

Twin Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Riverside Hotel

Monmouth hotel with restaurant
This smoke-free hotel features a restaurant, express check-out, and free self parking. WiFi in public areas is free. Other amenities include a banquet hall.
The Riverside Hotel offers 20 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Monmouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site, along with a car charging station.

The Riverside Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 7:30 AM and 9:30 AM on weekdays.
The Riverside Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 6.95 per person
  • A restaurant

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 PM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 17 2025 to January 11 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 6.95 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Riverside Hotel Monmouth
Riverside Monmouth
The Riverside Hotel Hotel
The Riverside Hotel Monmouth
The Riverside Hotel Hotel Monmouth

Reviews

The Riverside Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 16 out of 49 reviews
Rating 8 - Good. 22 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were extremely uncomfortable and there was a lot of traffic noise. There were also people smoking and talking loudly beneath our window in the early hours which is unacceptable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service
Reasonable budget accommodation
Stayed 1 night in Aug 2025

4/10 Poor

Brigham

Stayed 1 night in Aug 2025

10/10 Excellent

Maria Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and comfortable for our visit to Monmouth. Very good value for money.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hilary

Liked: Cleanliness
Our stay here was excellent, staff were great, would definitely stay again
Stayed 2 nights in Jul 2025

6/10 Okay

Jayne

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Rivetside Hotel is quite run down, scruffy and dirty in some areas. The corridor windows and silks were full of cobwebs and dead flies/midges. Worn stair carpets. The rooms were clean but very basic and there was mould in the bottom of our shower. The whole place could do with a re-vamp. The breakfast however, was great, fresh and tasty. So no complaints there and location is good except all rooms face quite a busy road so you do get traffic noise at night. Overall I would give it a 4/10 accommodation and 7/10 breakfast
Stayed 1 night in Jul 2025

4/10 Poor

Mia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an ideal venue for friends meeting up to explore the area. Staff are friendly, parking is easy and it is well located.
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to town centre Vicky was great really welcoming and helpful. Room was clean and although on the main road room was quiet and peaceful.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and friendly

Great place to stay - close to everything with parking. Comfy and clean room.
Stayed 1 night in May 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 4 nights over Easter. Wonderful cooked breakfast.
Stayed 4 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 2 nights in Apr 2025

8/10 Good

Emyr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and convenient.
Stayed 1 night in Apr 2025

8/10 Good

Luke

Stayed 1 night in Apr 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
In places very dusty
Stayed 2 nights in Mar 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent budget hotel in Monmouth

Excellent budget hotel . Short walk over Monnow Bridge to town centre
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort

New years eve stay.

This was a one night stay when going to a new years eve party so did not try the food as we did not get back to the hotel until early morning so missed breakfast. Rooms old but spotless. Reception verry helpful.
Stayed 1 night in Dec 2024

8/10 Good

Nick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside Hotel Monmouth

Staff excellent , accommodation well priced and adequate… a good stay
Stayed 1 night in Oct 2024

2/10 Terrible

Elizabeth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel room (out of many) I have ever stayed in, apart from the motel room that had dog fleas. Supposed to be a twin bedded room but one of the beds was only 80cm wide (which is not a twin size bed). The mattress on the 90cm bed was awful. Sheets were clean; the rest of the room and the en-suite were grimy and draped in cobwebs. The shower-head had something black on it which appeared to be mould. I cleaned it myself. The room was cold. The radiator never came on, even though I requested it. The room was insecure. It opened directly onto the car park and the outside security lights did not work. In the dark I used my phone torch to check the door number and insert the key. The outside door handle had come off. The only lock was a Yale type lock, which seemed insecure. The ensuite window had been left unlatched so anyone could open it and climb in from the outside. Good points: Having survived the night, I was in a convenient location, and the breakfast was decent.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness
Nice simple clean place to stay, close to the town.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The hotel staff were friendly and mostly very helpful. Inside the hotel is very tired looking, especially the carpets on the stairs up to the rooms and on the landing and in my bedroom. They all looked dirty and like they needed a good hoover and a thorough clean with carpet shampoo. Room and bed linen were generally clean. Poached egg breakfast was very greasy on first morning (too much butter). Couldn't face the thought of a full or even partial English on the second day... The upside is that it's on the edge of the town centre, only a couple of minutes to the main street, has sufficient private parking and the deal for the room was very good.
Stayed 2 nights in Sep 2024