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Comfort Suites Monroe

2.5 star property

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Free daily on-the-go breakfast
Suite, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Seasonal outdoor pool
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
$101
includes taxes & fees
Sep 14 - Sep 15

Explore the area

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1401 Martin Luther King Jr. Dr, Monroe, LA, 71202
  • Pecanland Mall
    ‪3 min drive‬
  • Monroe Civic Center
    ‪3 min drive‬
  • University of Louisiana at Monroe
    ‪5 min drive‬
  • Monroe, LA (MLU-Monroe Regional)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(48 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Monroe

Monroe hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites Monroe offers 72 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Monroe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites Monroe features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 753 square feet (70 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Suites Monroe is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 10 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 753 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Comfort Suites Hotel Monroe
Comfort Suites Monroe
Comfort Suites
Comfort Suites Monroe Hotel
Comfort Suites Monroe Monroe
Comfort Suites Monroe Hotel Monroe

Comfort Suites Monroe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Jun 2025

6/10 Okay

Betty

Business traveler, Traveled with partner
Liked: Amenities
In a run down area and not by airport.
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Stayed 1 night in Jun 2025

10/10 Excellent

Leroy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I loved the customer service and friendly staff.
Stayed 2 nights in May 2025

2/10 Terrible

Blake

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Booked handicap room because of serious leg injury, asked for bottom floor, would not accommodate us. At check in clerk was rude and told me that I could not put key cards in or near wallet or it would de-magnetize the cards, absurd. After getting to room key cards did not work. Back down to desk and he again rudely said I made mistake and de-magnetized the cards. Back to room keeping cards well away from wallet or phone and they still did not work. Back to desk again, all unable to walk, due to leg injury. Finally clerk admitted the handicap rooms card readers do not work and they have to physically unlock door with a key every time we need to get into the room. Extremely inconvenient. Also 30 minutes after the breakfast opened there was already no coffee, no juice, and no fruit. Attempted to get staff to perform refills with no luck. Will never stay at this establishment again.
Stayed 1 night in May 2025

8/10 Good

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Employees were excellent but the outside/parking/landscape was VERY POOR. Looks absolutely awful exterior.
Stayed 2 nights in May 2025

4/10 Poor

Mandy

Stayed 1 night in May 2025

2/10 Terrible

Cameron

Stayed 1 night in May 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and well stocked with towels. The key wouldn't work on our door so the front desk had to let us in our room each time but they did it with a smile on their face.
Stayed 1 night in May 2025

10/10 Excellent

Tricia

Stayed 1 night in May 2025

6/10 Okay

LeKeyla

Liked: Staff & service

Very nice employees

The people were really nice and very helpful. The room was an entirely different story. It was way smaller than I thought it would be considering it was suppose to be a suite. The smoke detector was going off but there was nothing that the employees could do to help. The room was clean but it still needed a lot of updating, and the shampoo dispenser keep detaching from the wall. I could have given a lower review but the people were just that nice
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in May 2025

10/10 Excellent

Allen

Traveled with family
Stayed 1 night in May 2025

8/10 Good

Billie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The carpet next to the a/c was wet, assume from condensation leaking from a/c. We mentioned it when checking out and they reversed the charge for one night. The free breakfast was very good.
Stayed 3 nights in May 2025

4/10 Poor

Dominic, Georgetown

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, room comfort
Television was crap. Couldn’t get any volume and we were told to control on the tv not remote. There was no volume control on the TV. He lobby needs some attention like front doors were dirty and tidy up your landscaping! I can say bed was very comfortable!
Stayed 1 night in May 2025

2/10 Terrible

Jon

Business traveler
Disliked: Cleanliness, staff & service

Beware

Three sets of room keys that did not work .the desk clerk then told me they would just let me in when I needed. A couple of hours later she moved me to a new room. Broken door handle, key readers not workin.had to walk around the entire building to get in. Entire place was dirty, under stocked and in disrepair
Stayed 1 night in May 2025

4/10 Poor

Jane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights and encountered several issues during our visit that could be improved. One of the sheets in our room had a noticeable hole, and the bathroom appeared worn, with some stains that needed attention. Additionally, the microwave had significant rust, making my adult son refuse to use it to reheat our leftovers. Gross! During breakfast, the staff member responsible for serving seemed a bit rude when we asked for assistance, as her responses were somewhat curt. We also noticed that the biscuits were overly burnt, I mean black on the bottom! The fruit didn’t seem very fresh. Moreover, the dining area chairs had noticeable tears and peeling, which detracted from the overall experience. On a positive note, we found many of the other staff members we encountered to be friendly, helpful, and kind, which we truly appreciated. Overall, we believe there are several areas for improvement, and I hope that the management considers this feedback to enhance future guests' experiences. I would genuinely be embarrassed if I were the owner of this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Stayed 1 night in May 2025

10/10 Excellent

Detrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Room was cold! Will stay again!
Stayed 2 nights in May 2025

4/10 Poor

Misti

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had not been exhausted from driving many miles on a cross country trip, and reserved a prepaid room on Expedia, I would have left after waiting almost 20 minutes for someone to appear at the front desk to even check me in. Even worse, once we got to our room, my husband opens the room door and immediately sees and crushes a cockroach scurrying across the entry. Hairs in the shower, dirty corners of the floors, hard lumpy beds. Our stay was horrible from the moment we got there, and needless to say we will never stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

WENDEISHA (whenner)

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Roger, Albemarle

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff person (Devon) was very unprofessional, the room had no air working and smelled very musty. Devon didn’t believe us that the air didn’t work, came in the room and tried to fix it and complained about the maintenance of the building. We had to ask if he had another room, he had to look. He offered another room but we would have had no key so basically we would have been locked out of our room if we had to come out and wait for a staff person to let us back in. We did not like that so we decided to leave and Devon told us we would not get our money back because we checked in and he tried to offer us another room, even though we didn’t stay due to all the issues. Would not recommend this place for anyone to stay at! Dirty and unprofessional!
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025