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Splash Universe Resort

3.0 star property

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Photo gallery for Splash Universe Resort

Exterior
In-room dining
Executive Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Water park
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$88
includes taxes & fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
100 Whitetail Drive, Dundee, MI, 48131
  • Place, Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Place, Russell Stover Candies
    ‪5 min walk‬
  • Place, Old Mill Museum
    ‪1 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪38 min drive‬

Room options

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Multiple Beds

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Family Suite, 2 Bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Signature Double Room, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Signature Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Studio Suite

Signature Studio Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Signature Studio Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Room, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed with Sofa bed

Basic Room, 1 Queen Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

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About this property

Splash Universe Resort

3-star Dundee hotel walkable to Russell Stover Candies
Along with a water park (surcharge), this smoke-free hotel has an indoor pool and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area, and laundry facilities. Housekeeping is available on request.
Splash Universe Resort offers 75 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.
In addition to a water park (surcharge), Splash Universe Resort features a lazy river and a waterslide. A computer station is located on site and wired and wireless Internet access is complimentary. 4 meeting rooms are available. This family-friendly hotel also offers an indoor pool, a hot tub, and a vending machine. Complimentary self parking is available on site.

Splash Universe Resort is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • Splash pad
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Splash pad
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool hours are 10 AM-9 PM on Friday-Sunday.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Splash Universe Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 117 out of 368 reviews
Rating 8 - Good. 74 out of 368 reviews
Rating 6 - Okay. 58 out of 368 reviews
Rating 4 - Poor. 42 out of 368 reviews
Rating 2 - Terrible. 77 out of 368 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Rachel

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
It was extremely hot in our room and after turning on the air conditioning it barely cooled off and the bed was like sleeping on a rock.
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Liked: Room comfort

Only hot was in waterpark had to pay 35 dollars

Stayed 1 night in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park was incredible. Our 9 yr old and 3 yr old had an absolute blast.
Stayed 1 night in Sep 2025

8/10 Good

Debra

Traveled with family and small children
Liked: Staff & service, amenities
Very friendly my daughter loved the indoor pool more than the water park, the noise scared her from the water, although I don't think I got a double room with queen size beds I believe they were only full size beds, there was no vending machines working at all there was nothing as in a breakfast bar just coffee that was strong, but could have had different types of juice for kids and cereal, the outside needs lawn care bad, a bench by the doors would be nice for us seniors
Stayed 2 nights in Sep 2025

2/10 Terrible

Terri

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Booked the hotel/resort because it was close to Milan and was coming for my mother’s funeral. My experience was horrible. I booked 4 rooms nothing worked: the elevator was out of order, ice machine on th 2nd floor was out of order ( according to the front desk person it’s been out for a while, stains in the shower, iron had something stuck in the holes and the others not working, plugs were not operational, fridge had melted ice cream in the bottom of it. It has resort in the name and it is far from being a resort. We were told the maintenance person only works till 3 pm. I will never choose proximity over quality. It should be shut down.
Stayed 2 nights in Sep 2025

10/10 Excellent

Austin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and staff was helpful
Stayed 1 night in Sep 2025

4/10 Poor

Cheryl

Traveled with family and small children
Disliked: Property conditions & facilities
The walls are so thin. Our neighbors were still playing music and talking loudly at 4:30am and nothing was done about it. Finally stopped at 6am. Needed morning coffee after a sleepless night. Coffee in lobby was like mud. Had to walk over to Tim Hortons. Did find the staff to be friendly.
Stayed 1 night in Sep 2025

2/10 Terrible

Kayla

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Bugs in the room, swapped rooms toilet didn't work, does not include passes to waterpark either
Stayed 1 night in Sep 2025

6/10 Okay

Reed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
The swimming area was fun for the kids and it was clean. The hotel rooms were clean as well, some things like shampoo and Kleenex box empty, but overall our family had a good time at this facility and would return!
Stayed 1 night in Sep 2025

4/10 Poor

antonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was up to date. Elevator was out of order. So was the vending machines. My room wasn’t cleaned properly. I found a vape under my bed and beads. At the actual water park, the jacuzzi was out of order, the lockers were out of order. The wet bar wasn’t open. Definitely was a disappointment.
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good.
Stayed 2 nights in Sep 2025

2/10 Terrible

tonisha

Traveled with family
I never checked in. The property looks abandoned.The landscape is overgrown and not kept period the inside.Looks abandoned.Bending machines are empty comma they do not serve breakfast comma there is a fifty dollar fee to get into the water park area regardless.If you are swimming or not, which is a waste of money, because I had a little baby in my group as well as my husband who was leaving in a few hours to go to work.And there was no need to pay for both of them just because we were going to be in the area with the other kids.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Alisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and peaceful area
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and unkept facilities

Upon arrival I was notified that the water park hours were from 3pm-9pm, which was upsetting because the website does not reflect this. Very frustrated because I always like to have my little go before check out next day. The room was dirty. There were fresh brown/red stains on the bed. Floors and fridge was dirty. The phone didn’t work and had missing buttons (couldn’t call front desk). Spoke to the front desk attendant and they flat out told me the owner has several properties and he does not invest into this one at all. They said the carpet and facility hasn’t been fixed or updated since purchase precovid. Again relayed the owner just does not care. The water park was nice but the bathrooms in there were absolutely disgusting. Poop on the walls and toilets. Toilet paper shreds, left behind clothes, and wet towels all over-all left from days prior, as we were the only visitors that day. The staff was nice but the facilities and uncleanliness are not worth the $. You’re better off going to Great wolf lodge
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the front desk was pretty nice, two ladies in particular, Gina, I forget the others name, but they were really flexible w/ the hotel pool, since the splash resort pool closed at 9. There is no hot tub in the hotel pool, or even at the splash report because the “hot springs” was shut down, but even still you couldn’t be under 18 which really sucks because try going with your kids but telling your kids, “sorry can’t go in” when they’ve been going in hot tub since they were born. Anyways except from the guy( younger boy) who was still a high school or in college, on our last day was one of the ONLY ones I seen cleaning the resort area. He was very attentive to tending to the water area, but also getting the tubes up and out of the water, he swept, folded laundry. It was almost shocking because aside from the two brunettes who were working at the resort when we first arrived, I hadn’t seen anyone clean anything our whole stay (4days) There were spots on the carpet, things needed to be restocked, garbages, etc but the employees would just sit in that back office at the front desk, not even watching the front because I’d have to ring the bell to get their attention. I think the passes should be included in the stay, because the hotel side of it is a bit run down, there’s not even a microwave in room. There was the same spot on the carpet that needed to be vacuumed for days…people shouldn’t have to pay for their whole stay, just to be told at check in that they owe 180 still
Stayed 3 nights in Aug 2025

6/10 Okay

LaTricia

Traveled with family and small children
Disliked: Cleanliness, staff & service
The lady at the front desk has an horrible attitude. Her customer service skills are poor and she shouldn’t be working with anyone or the public if she doesn’t know how to be nice. Overall the room wasn’t bad, but there some areas that were over looked. The property most definitely needs a hot tub.
Stayed 1 night in Aug 2025

10/10 Excellent

Amjad

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for an incredible value!
Stayed 1 night in Aug 2025

8/10 Good

Bonnie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Landscaping still kind like it’s in the works. I thought it was an empty building at first.
Stayed 1 night in Aug 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service
had a ton of fun!
Stayed 1 night in Aug 2025