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Splash Universe Resort

3.0 star property

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Photo gallery for Splash Universe Resort

Exterior
Exterior
Water park
In-room dining
Executive Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
$88
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
100 Whitetail Drive, Dundee, MI, 48131
  • Place, Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Place, Russell Stover Candies
    ‪5 min walk‬
  • Place, Old Mill Museum
    ‪1 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪38 min drive‬

Room options

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Multiple Beds

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Family Suite, 2 Bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Signature Double Room, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Signature Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Studio Suite

Signature Studio Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Signature Studio Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Room, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed with Sofa bed

Basic Room, 1 Queen Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

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About this property

Splash Universe Resort

3-star Dundee hotel walkable to Russell Stover Candies
Along with a water park (surcharge), this smoke-free hotel has an indoor pool and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area, and laundry facilities. Housekeeping is available on request.
Splash Universe Resort offers 75 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.
In addition to a water park (surcharge), Splash Universe Resort features a lazy river and a waterslide. A computer station is located on site and wired and wireless Internet access is complimentary. 4 meeting rooms are available. This family-friendly hotel also offers an indoor pool, a hot tub, and a vending machine. Complimentary self parking is available on site.

Splash Universe Resort is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • Splash pad
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Splash pad
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool hours are 10 AM-9 PM on Friday-Sunday.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Reviews

Splash Universe Resort Reviews

6.8

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 115 out of 356 reviews
Rating 8 - Good. 73 out of 356 reviews
Rating 6 - Okay. 54 out of 356 reviews
Rating 4 - Poor. 41 out of 356 reviews
Rating 2 - Terrible. 73 out of 356 reviews

Reviews

10/10 Excellent

Alisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and peaceful area
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and unkept facilities

Upon arrival I was notified that the water park hours were from 3pm-9pm, which was upsetting because the website does not reflect this. Very frustrated because I always like to have my little go before check out next day. The room was dirty. There were fresh brown/red stains on the bed. Floors and fridge was dirty. The phone didn’t work and had missing buttons (couldn’t call front desk). Spoke to the front desk attendant and they flat out told me the owner has several properties and he does not invest into this one at all. They said the carpet and facility hasn’t been fixed or updated since purchase precovid. Again relayed the owner just does not care. The water park was nice but the bathrooms in there were absolutely disgusting. Poop on the walls and toilets. Toilet paper shreds, left behind clothes, and wet towels all over-all left from days prior, as we were the only visitors that day. The staff was nice but the facilities and uncleanliness are not worth the $. You’re better off going to Great wolf lodge
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the front desk was pretty nice, two ladies in particular, Gina, I forget the others name, but they were really flexible w/ the hotel pool, since the splash resort pool closed at 9. There is no hot tub in the hotel pool, or even at the splash report because the “hot springs” was shut down, but even still you couldn’t be under 18 which really sucks because try going with your kids but telling your kids, “sorry can’t go in” when they’ve been going in hot tub since they were born. Anyways except from the guy( younger boy) who was still a high school or in college, on our last day was one of the ONLY ones I seen cleaning the resort area. He was very attentive to tending to the water area, but also getting the tubes up and out of the water, he swept, folded laundry. It was almost shocking because aside from the two brunettes who were working at the resort when we first arrived, I hadn’t seen anyone clean anything our whole stay (4days) There were spots on the carpet, things needed to be restocked, garbages, etc but the employees would just sit in that back office at the front desk, not even watching the front because I’d have to ring the bell to get their attention. I think the passes should be included in the stay, because the hotel side of it is a bit run down, there’s not even a microwave in room. There was the same spot on the carpet that needed to be vacuumed for days…people shouldn’t have to pay for their whole stay, just to be told at check in that they owe 180 still
Stayed 3 nights in Aug 2025

6/10 Okay

LaTricia

Traveled with family and small children
Disliked: Cleanliness, staff & service
The lady at the front desk has an horrible attitude. Her customer service skills are poor and she shouldn’t be working with anyone or the public if she doesn’t know how to be nice. Overall the room wasn’t bad, but there some areas that were over looked. The property most definitely needs a hot tub.
Stayed 1 night in Aug 2025

10/10 Excellent

Amjad

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for an incredible value!
Stayed 1 night in Aug 2025

8/10 Good

Bonnie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Landscaping still kind like it’s in the works. I thought it was an empty building at first.
Stayed 1 night in Aug 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service
had a ton of fun!
Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worker was great
Stayed 2 nights in Aug 2025

2/10 Terrible

Angela

Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
More life garl
Stayed 1 night in Aug 2025

2/10 Terrible

Nikki

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff other then the manger was super nice it’s not stated that u don’t get water park tickets along with ur reservation through Expedia then they wanted $60 a person for tickets once u got there for a small unimpressive water park there was vary few life guards and they weren’t even watching the water just the door to make sure people had wrist bands and game room was not good also no food open on property and that was fine because the kitchen for the snack shack looked nasty
Stayed 2 nights in Aug 2025

4/10 Poor

Wendy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room cards didn't work to get into the pool. The vending maching weren't working. In the room the electric outlets were few and one didn't work. No microwave in the room. There wasn't even a tissue box. There was not a continental breakfast even. It was a expensive trip and common necessary items weren't provided. .
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Strange Atmosphere

All in all, my two daughters and I had fun. The place left me wondering.... There is a large banner that says "We're Now Open" although it has been open for some time. From the outside, you may not think so. It was dark. At night, nothing is lit up. During the day, all of the landscaping is overgrown. Coffee in the lobby never had stir sticks or napkins. All of the vending machines nesr the lobby were empty and out of order, including the elevator. Maid service did pick up towels outside of our door but I had the fetch my own as they never came in to clean. Side Note: if you book through Hotels.com, it does NOT include the waterpark price. Moving on to that. The Snack Shack was not open, the arcade claw machines were almost out of stock and the claws weren't strong enough to hold onto anything with the weight of what was left. Along the table areas in the pool area, there were ants due to food being left under the tables. In the souvenir shop, the A/C condenserd were driping water all along the whole back of the shop, right onto whatever was below. As for the location....Excellent! Tons of food options within walking distance as well as Cabela's. If you're not picky, it was a good getaway and not crowded at all on the weekdays.
Stayed 2 nights in Aug 2025

8/10 Good

Beverly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was nice good small water park.
Stayed 1 night in Aug 2025

2/10 Terrible

Sharon

Traveled with family
Disliked: Cleanliness
Curtains were torn. Weeds filled the empty parking lot
Stayed 1 night in Aug 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Laraine

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Bed and pillows was very comfortable, room was spacious and employees are pleasant and friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quite, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Clark

Stayed 2 nights in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway in the middle of the week.

This was our first two-room vacation, and the staff was extremely friendly and courteous in helping us find the best location. We had a toilet that wouldn't flush, and the staff moved both rooms to a different location in order to rectify the problem. The rooms and overall hotel were clean, the staff was friendly, and we will be returning soon.
Stayed 2 nights in Jul 2025

8/10 Good

Micah

Traveled with family
Liked: Amenities
Great and nice resort
Stayed 1 night in Aug 2025

4/10 Poor

Dr.

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Not worth the trip

There are so many other waterparks that are 500% better than this one for the same price. My 8 year old granddaughter wanted to leave after 2 hours. This park might be good for small babies and toddlers? Not bigger kids. All the vending machines were out of order. The restaurant was closed. There were hardly any people. We waited 15 minutes to pay to get in when it opened. The arcade was not air conditioned and was unbearable to stay in... Not a good experience. Go to a different waterpark. Would not go here again.
Stayed 1 night in Jul 2025