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Splash Universe Resort

3.0 star property

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Photo gallery for Splash Universe Resort

Exterior
Executive Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Restaurant
In-room dining

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
100 Whitetail Drive, Dundee, MI, 48131
  • Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Russell Stover Candies
    ‪6 min walk‬
  • University of Michigan
    ‪28 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪40 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Room, 1 Queen Bed with Sofa bed, Accessible

Basic Room, 1 Queen Bed with Sofa bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 Queen Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Dundee, MI

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, (999)
The price is $93
per night
$100 total
includes taxes & fees
Mar 9 - Mar 10
Country Inn & Suites by Radisson, Dundee, MI

About this property

Splash Universe Resort

3-star Dundee hotel walkable to Russell Stover Candies
Along with an indoor pool, this smoke-free hotel has a lazy river and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Splash Universe Resort offers 75 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a lazy river and a waterslide.
In addition to an indoor pool, Splash Universe Resort provides a lazy river, a waterslide, and a hot tub. A computer station is located on site and wired and wireless Internet access is complimentary. 4 meeting rooms are available. This Dundee hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. Complimentary self parking is available on site.

Splash Universe Resort is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool
  • Lazy river
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent
  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool hours are 10 AM-9 PM on Friday-Sunday.

We should mention

Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Splash Universe Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 62 out of 166 reviews
Rating 8 - Good. 34 out of 166 reviews
Rating 6 - Okay. 23 out of 166 reviews
Rating 4 - Poor. 11 out of 166 reviews
Rating 2 - Terrible. 36 out of 166 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dwanna

Traveled with family
Liked: Cleanliness, staff & service
No breakfast or dinner options inside hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Seema new and updated
Stayed 1 night in Nov 2024

6/10 Okay

Diane

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Marlon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😇
We enjoyed it
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I thoroughly enjoyed my stay, hopefully when my family and myself stay again …the Queen rooms will have a coffee maker & the continental breakfast and whirlpool will be up and running 🙏🤗
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We found (I have a picture of) a dirty blue bowl on the floor by the bed along with a used crushed cup. The floor wasn’t clean at all and the sheets and pillows looked as if someone recently slept in it without being changed.
Stayed 1 night in Nov 2024

6/10 Okay

Lauren

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This water park is definitely designed for little children. We arrived on a Friday and paid $120 for the water park alone for 3 people , doesn’t include the $200 for the room. Was told that I’d have to rebuy passes for the rest of the weekend which would have resulted in another 2-300$$. I’m not sure who is responsible for miscommunication but when I booked It was stated (through the Expedia website) that a resort fee was only 20$ per person. We then got to our room only to find that the pull out bed was full of crumbs and mini Lego’s as the previous people didn’t leave it for housekeeping to take care of. We were then changed rooms at no expense (thank god). Once we got changed we went down to the water park only to find out that the hot tub for adults wasn’t open 😒 very sad for this mama the next day after returning from an even we came back to find out that we had to get our room keys “recalibrated” as their system kicked them out. This was not stated upon check in. Now I will say that the front desk lady was very kind even for working 15 days straight. My 5 year old overall had a great time, my fiancés and I’s time on the other hand was just average. It was ok for the hype but definitely not worth the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheree

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except bathroom sink in room 117 was super slow to drain.
Stayed 1 night in Oct 2024

2/10 Terrible

charles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We wont be goin back... staff was rude... the restaurant wasnt open... the water park closed early!! Big waste of money!!
Stayed 1 night in Oct 2024

2/10 Terrible

Jaymin

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Dylan

Stayed 2 nights in Sep 2024

2/10 Terrible

Rob

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Stayed 2 nights in Sep 2024

4/10 Poor

Emily

Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Fingerprints in the dust on the bedside lamp. Tub had not been thoroughly cleaned. Found items in fridge from previous guests. Rest of room clean. Staff friendly and very helpful. Found us a luggage carrier, as customers had not returned them to the lobby. Though busy front desk staff remained friendly and professional with customers at the desk and on the phone. Bed comfortable, room rate reasonable.
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Stayed 2 nights in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The splash area closed before we arrived so we figured we would play before we left but monday n tuesday are maintenance days which bummed us out a lot which included the arcade room. . Gentleman at the desk was nice and opened just the basic pool so the kids could atleast swim. Thank you for that.
Stayed 1 night in Sep 2024

6/10 Okay

Neil

Stayed 1 night in Sep 2024

4/10 Poor

Patty

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Semi-rude staff. Didn't have food or drinks available but wouldn't allow food in the splash park Didn't have change in their drawers and expected me to walk and get change. Found one good employee to accommodate us but if it weren't for her everything would have been terrible.
Stayed 1 night in Sep 2024

10/10 Excellent

Sherita

Stayed 2 nights in Aug 2024

6/10 Okay

Belinda

Disliked: Amenities
No coffee in room or in lobby. Had to go out to get coffee in the morning.
Stayed 1 night in Sep 2024