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Splash Universe Resort

3.0 star property

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Photo gallery for Splash Universe Resort

Exterior
Fridge, microwave
In-room dining
Executive Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
100 Whitetail Drive, Dundee, MI, 48131
  • Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Russell Stover Candies
    ‪5 min walk‬
  • Old Mill Museum
    ‪2 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪48 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Room, 1 Queen Bed with Sofa bed, Accessible

Basic Room, 1 Queen Bed with Sofa bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 Queen Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Reception

Country Inn & Suites by Radisson, Dundee, MI

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, (1003)
$161 nightly
The price is $161 total
includes taxes & fees
Country Inn & Suites by Radisson, Dundee, MI

About this property

Splash Universe Resort

3-star Dundee hotel walkable to Russell Stover Candies
Along with a water park (surcharge), this smoke-free hotel has an indoor pool and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area, and laundry facilities. Housekeeping is available on request.
Splash Universe Resort offers 75 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.
In addition to a water park (surcharge), Splash Universe Resort features a lazy river and a waterslide. A computer station is located on site and wired and wireless Internet access is complimentary. 4 meeting rooms are available. This family-friendly hotel also offers an indoor pool, a hot tub, and a vending machine. Complimentary self parking is available on site.

Splash Universe Resort is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent
  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool hours are 10 AM-9 PM on Friday-Sunday.

We should mention

Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Splash Universe Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 73 out of 213 reviews
Rating 8 - Good. 40 out of 213 reviews
Rating 6 - Okay. 30 out of 213 reviews
Rating 4 - Poor. 20 out of 213 reviews
Rating 2 - Terrible. 50 out of 213 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

ANNETTE

Disliked: Property conditions & facilities
No breakfast. And got charged double for our stay!
Stayed 2 nights in Feb 2025

8/10 Good

Tracey

Stayed 1 night in Feb 2025

6/10 Okay

Corey

Stayed 1 night in Feb 2025

4/10 Poor

Tracy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was ok, but we had to wait 2 hours after check in because our room wasn't cleaned. The lazy river has drains on the bottom that stick upward and when you stub your toes on them it feels like they are ripping your toes off. The little people slides were extremely cold water, not bearable for most. The lazy river was overcrowded with tubes for the slides. The concrete is very slippery. Broke my tailbone when I slipped down the stairs. There should definitely be no slip mats. 150 to swim for 3 people after paying for the room is ridiculous. Will never visit again
Stayed 1 night in Feb 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water extremely cold, too cold to even enter
Stayed 2 nights in Feb 2025

10/10 Excellent

Sherita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

Julie

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disappointed that we could not get new towels when we needed them or they didnt clean our room while we stayed..
Stayed 2 nights in Feb 2025

8/10 Good

BRANDY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We had a suite and it had a beeping noise in the main bedroom non stop. They had no food available to purchase Only 2 life guards on shift
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice staff

Staff is incredibly friendly and go out of their way to accommodate. Kids had a blast, price was fair and cheaper in hotels.com. Definitely a good stay.
Stayed 1 night in Feb 2025

4/10 Poor

Nicole

Traveled with family

It was ok

Stayed 1 night in Jan 2025

10/10 Excellent

Cassandra

Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Got her and had to pay for the amenities
Stayed 1 night in Feb 2025

6/10 Okay

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When looking up water park hotels this showed up , all other water park hotels ive stayed at water park was included with stay . Anyone not wanting a water oark could/would book a regular hotel. I found out after a very long drive that ,that was not the case here. Tickets had to be bought separately if wanting the water park . While checking in there was others dealing with same situation as they to thought price was included in stay . I was not happy as that was an aditional 140 dollars that wasnt in our budget for the trip . That trip was for my grandsons birthday though so had no choice but to pay the extra cost .
Stayed 1 night in Jan 2025

8/10 Good

Dennis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect waterpark for todlers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how you could see your kids from just about anywhere in the splash area
Stayed 2 nights in Jan 2025

10/10 Excellent

JEFFERY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I, seasoned travelers with extensive experience visiting various water parks, were thoroughly impressed with our recent stay. This water park resort exceeds expectations, rivaling its larger counterparts. The staff demonstrated exceptional friendliness and accommodation, despite being slightly understaffed. Our room was immaculately clean, and the water park facilities were pristine, warm, and ideal for families with children. We highly recommend this resort and look forward to our next visit."
Stayed 2 nights in Jan 2025

2/10 Terrible

Kelly

Stayed 1 night in Jan 2025

2/10 Terrible

Cierra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rayjah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Clean Lots to do for kids very peaceful resort
Stayed 1 night in Jan 2025

4/10 Poor

Jason

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like to be more kind in this review, but to anyone planning a trip, you should be aware. The place is understaffed. Rooms are dated, but decent. No frills. Dirty restrooms in the hallways and pool areas (a major issue with our children being grossed out). Many "out-of-order" signs on equipment (drinks, games, etc.). Most of the staff that were there working seemed down and out of it. Owner was kind and apologetic about the wait for our room (we left for dinner and used the arcade to kill time). Who knows..maybe they're making improvements? Just not during our visit.
Stayed 1 night in Dec 2024

2/10 Terrible

Jennifer

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. The owner knows this was coming.. as i told him im gonna blast a bad review. Here it is. I arrived at check in at 2 p.m. Check in was at 3. Ok ok i get it ill come back at 3. We arrived and was notified as well water park passes are not included in the room. Oh thank you for Charging me $35 instead of the $50 a person. It was supposed to be $105 for 3 people. I got charged $120.75? Why i dunno i let that go. Ok so 3 o’clock we come back room is not ready. Come back in 15 min. Ok fine. 45 min later still not ready. Ok now im gettind mad. 4:00 go back its STILL not ready. Now im pissed. Oh sorry were short staffed! Owner man. Its New years Eve! Do better! I go bacl AGAIN and they hand me a room key with my original room Crossed off.. now a different room number was scribbled on it. Yay fine. Whatever we got a room! Wait for it.. we go to the room and see the cleaning lady in the hallway in our room and She says just wait there til im done! WHAT! Now it is 4:45! We finally get to the water park at 5 p.m . Ready for this. The barhrooms Had feces and pee on EVERY toilet! Pee on the floor in the ladies room.. no toilet paper and of course NO soap to wash hands! Ok so lets get to the water park! It had 2 “lifeguards” one looked straight outta the slammer. Wearing slippers! And the other looked 12! No supervision anywhere as they stood at the towel table chatting it up and i watched one hit his vape and hold it in. This olace should be shut down! What a joke
Stayed 1 night in Dec 2024

6/10 Okay

Madyson

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024