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Hotel Restaurant Graf Rolshausen

3.0 star property

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December 2024
January 2025

Photo gallery for Hotel Restaurant Graf Rolshausen

Exterior
Exterior
Double Room Single Use | Premium bedding, Select Comfort beds, desk, free cribs/infant beds
Breakfast buffet
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Housekeeping
  • Air conditioning
  • Pet friendly

Explore the area

Map
Kirchstraße 33, Monschau, NW, 52156
  • Rotes Haus Museum
    3 min walk
  • Monschau Castle
    3 min walk
  • High Fens – Eifel Nature Park
    14 min drive
  • Aachen (AAH-Merzbruck)
    39 min drive

Room options

View all photos for Double Room

Double Room | Premium bedding, Select Comfort beds, desk, free cribs/infant beds

Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Hotel Restaurant Graf Rolshausen

3-star Monschau hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Other amenities include self parking, 24-hour room service, and conference space.
Hotel Restaurant Graf Rolshausen offers 14 accommodations with hair dryers and complimentary toiletries. Select Comfort beds feature premium bedding. This Monschau hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge. Event facilities measuring 1076 square feet (100 square meters) include conference space. This Monschau hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Hotel Restaurant Graf Rolshausen is a smoke-free property.

Grafenkeller - This restaurant specializes in international cuisine and serves dinner only.
24-hour room service is available.

Languages

English, French, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per stay)
  • Available in some public areas: WiFi (EUR 6 per stay)

Parking and transportation

  • Offsite parking available (EUR 7 per day); discounts available
  • Area shuttle (surcharge)
  • Self parking on site (EUR 7 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grafenkeller

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1597
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of EUR 12.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 31.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: EUR 6 per stay (rates may vary)
  • Fee for wireless internet in public areas: EUR 6 per stay (rates may vary)
  • Self parking fee: EUR 7 per day
  • Nearby parking fee: EUR 7.00 per day (820 ft away)
  • Pet fee: EUR 12.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 31.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Graf Rolshausen
Hotel Restaurant Graf Rolshausen
Hotel Restaurant Graf Rolshausen Monschau
Restaurant Graf Rolshausen
Restaurant Graf Rolshausen Monschau
Restaurant Graf Rolshausen
Hotel Restaurant Graf Rolshausen Hotel
Hotel Restaurant Graf Rolshausen Monschau
Hotel Restaurant Graf Rolshausen Hotel Monschau

Hotel Restaurant Graf Rolshausen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 88 reviews" "
Rating 8 - Good. 44 out of 88 reviews" "
Rating 6 - Okay. 15 out of 88 reviews" "
Rating 4 - Poor. 6 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Eileen

Liked: Cleanliness
The hotel is a very old fashioned place, frozen in time. Rooms were clean but small and the bathrooms were very tight. However, the breakfast was very good and the city of Monschau is a must see, very picturesque little city, just lovely. Just a warning, everything closes early.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Grumpy non communicative host. Hotel old building but furnishings and bathroom facilities do not appear to have been updated in 40 years. Place nicely situated in a splendid old town
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok for Price
Basic amenities are acceptable, service was not very friendly.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
Really enjoyed our stay here. It's period style both inside and out really added to the charm. They already had a baby bed setup in the room which was really nice. If you ask the owners, they'll say they don't speak English. However, they know enough English to be able to check you in and get you up and going so the language barrier was not an issue at all and the fellow we dealt with was very nice patient. The hotel is located centrally to old town Monschau and the value for the money is fantastic. Breakfast was good too.
Stayed 1 night in Nov 2017

6/10 Okay

Mark, Washington, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Prefer "Monschau (...By Proxy!)"
The Hotel is old but well-kept, very small rooms and micro bathroom, very clean, but dated appointments. Owner is very German in his...standoffishness, wifi didn't work except in lobby (and for 6€!). Breakfast was decent. No parking near, barely a drop-off spot out front. Aside: The town was a disappointment. 4:50pm on a Tues in April saw all shops closing and no one polite, friendly, or interested in our tourist €. Chinese restaurant took pity on us finally. Not sure we understand the reason this place is so raved about. Not recommended.

8/10 Good

Lindsay, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel
Very old and stylish, despite being opposite church this was not obtrusive due to excellent double glazing. Whole village off beaten track, very quiet in Winter (when we visited) but I imagine very many tourists in Summer.

8/10 Good

Gwen, Hilversum

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel in ancient building.
We enjoyed our stay one night in the center of Monchau. Not too expensive for a nice room with bathroom and toilet and good bed. We were surprised by a very nice breakfast with personal touch.

8/10 Good

Roy, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel lovely place
Just had a three night stay in monschau for the Christmas market the hotel Graf Rolschausen was ideal for us our only issue was the temperature of the shower either skin removing hot or arctic cold that aside the room was perfectly clean and very comfortable.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old building located in the heart of this fascinating town. The decor is quite old fashioned but very clean and comfortable. Breakfast was good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommended
Love this hotel, first time feels like home during the travel. Old but comfortable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel in the heart of Monschau
Very historic building, walking distance to everything. Room was comfortable and clean. Breakfast was excellent and service was very friendly. The ambiance in the basement restaurant looked very nice although we did not eat there. We ate at a local pub that had an outstanding live music duo. Monschau is a hidden gem in the region.

10/10 Excellent

GREGORY, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
My 7th stay in Monschau in 2 years, 5th time at the Graf Rols, great little hotel run by a lovely friendly couple who can't do enough for you, only been back in the Uk for 2 days and booked again for another 14 nights in 2 weeks time, living the dream!

10/10 Excellent

John, Schenectady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Perfect location to wander about town and do some shopping. Bed very comfortable and breakfast was great.Right down the street from the mustard factory, so take the tour/tasting opportunity.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel, well located and lovely views of Monschau. The room was warm, clean and cosy. Would definitely stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the pleasant welcome
Due to a lot of construction and issues with our GPS we arrived late to the hotel. 10 PM. No one was at the hotel to let us in but had a map on the door showing where the owners/care takers home was. I felt horrible but went and rang the bell at the private residence so we could have a place to stay for the night that we had reserved already at the establishment. The woman answered the door bell and was very pleasant and came right down to let us into our room. She was pleasant and helpful. Greatly appreciated after a very long stressful drive! Also a nice breakfast and welcoming staff in the morning.

8/10 Good

david, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional styled hotel.
Lovely hotel, full of character, good location within the village, really helpful staff and great breakfast selection in the morning. Would definitely recommend to friends.

8/10 Good

Gary, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive old hotel
Good location in easy walking distance of everything in the village. Note parking is only available at the main parking areas but you can drive to the front door to drop off luggage.

10/10 Excellent

Carla, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind experience
Darling town, and the hotel fit right in. As others have said, you can't compare this to a Hilton. It is just a different experience. And none of the hotels in Old Town have parking--the town does not allow parking in old town, so there is little the hotels can do about it. It is a hassle, but worth the experience. And I guess you can rent a spot at the hotel. No, the concierge did not speak English and was not the warm, fuzzy type, but she also went out of her way to help us, accommodate our needs, and even brought breakfast upon a tray to my husband when she saw how difficult it was for him to walk the stairs. We did a lot of pantomiming, and with no English, we managed to converse to get the Wifi sign in and password, the parking info, borrow a hair dryer, and talk about other restaurant options when we got there late. There is no elevator, but the entire town is pretty unfriendly towards anyone with walking disabilities, so probably not the spot for you if that is the case. Otherwise, it was very fun. Would recommend.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kate P

Liked: Cleanliness, staff & service, room comfort
Very old inn in a medieval village
This hotel is located in a very old building (400+ years old) that is in the middle of a very well preserved, scenic medieval village completed with a castle. We stayed in the lowest priced room- it was large and clean but was a bit dated in terms of decor. However, dated decor is to be expected when staying in an medieval village. The wireless internet was however, suprisingly strong.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel itself was nice and actually listed as one of the attactions to see in the town. However, the sheets were dirty and the counter was sticky when we arrived. They changed the sheets the next day but it was still a little weird. The room was large compared to many European rooms. Staff was friendly despite the language barrier. Recommend staying at this hotel. It's also within walking distance from the main area of town. Very cute town.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old fashioned style hotel in an old town - what youd want and expect

8/10 Good

Marianka

Liked: Cleanliness, staff & service, property conditions & facilities
Schlicht, einfach, sauber, alles was man braucht. Reichhaltiges Frühstück, freundliches Personal. Tolles altes Gebäude. Der Duschraum ist sehr eng. Aber wir sind klargekommen.
Stayed 4 nights in Sep 2023

10/10 Excellent

Astrid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Men schrijft over krakende trappen en vloeren, ja dat is zo!! Hotel stamt af uit 1597. Ontbijt is uitstekend Het is oubollig naar het heeft zijn charme parkeren op 250 m afstand op parkeerplaats Burgau ‘S avonds zijn de winkeltjes om 18.00 uur dicht en nog maar enkele Restaurants open. Kerkje bij de speeltuin kan je bezoeken en mooie boswandeling maken. Ik ben er 4 dagen geweest en heb genoten van Hotel en omgeving. Vanaf parkeerplaats Burgau kan je ook met een treintje , die ook vanaf de markt start, kosten € 8, mooi ritje door de straatjes van Monchau
Stayed 4 nights in Jul 2023