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HG Hotel Cappelli

3.0 star property

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Photo gallery for HG Hotel Cappelli

Seasonal outdoor pool, sun loungers
Lobby sitting area
Terrace/patio
Property entrance
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
Viale Alessandro Bicchierai, 139, Montecatini Terme, PT, 51016
  • Terme Excelsior
    ‪4 min walk‬
  • Terme Leopoldine
    ‪4 min walk‬
  • Terme di Montecatini
    ‪5 min walk‬
  • Florence (FLR-Peretola)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Classic Double or Twin Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Classic Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Classic Triple Room, Non Smoking

Classic Triple Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Classic Triple Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Classic Single Room, 1 Twin Bed

  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Hotel Montebello

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (370)
The price is $113
per night
$129 total
includes taxes & fees
Mar 7 - Mar 8
Hotel Montebello

About this property

HG Hotel Cappelli

3-star Montecatini Terme hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool, and a meeting room.
HG Hotel Cappelli offers 68 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Montecatini Terme hotel also offers a seasonal outdoor pool, a library, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

HG Hotel Cappelli is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Ristorante Giulio - This restaurant specializes in local and international cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 7 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Giulio

Things to do

  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 January, EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to August

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cappelli Montecatini Terme
Hotel Cappelli
Hotel Cappelli Montecatini Terme
Best Western Montecatini Terme
Montecatini Terme Best Western
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli
HG Cappelli Montecatini Terme
HG Cappelli
Hotel HG Hotel Cappelli Montecatini Terme
Montecatini Terme HG Hotel Cappelli Hotel
Hotel HG Hotel Cappelli
HG Hotel Cappelli Montecatini Terme
Hotel Cappelli
Hg Cappelli Montecatini Terme
HG Hotel Cappelli Hotel
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli Hotel Montecatini Terme

HG Hotel Cappelli Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 48 reviews
Rating 8 - Good. 21 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad, LOS ANGELES

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammad, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is very good and helpful. The place is clean
Stayed 5 nights in Dec 2023

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Montecatini
over all is a good hotel. I book a room for paraplegic person, but the room was not.
Stayed 3 nights in Jul 2021

10/10 Excellent

PaulWatson, Leicester, U.K.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located in Montecatini, near to restaurants, bars and childrens mini fair. It was spacious and had a good swimming pool and jacuzzi. The room (balcony type) was of a good size, very clean with a large bathroom, very good size TV and fridge. The air conditioning worked very well. The balcony was a good addition and overlooked the mountains and swimming pool to the rear. The breakfast was good quality, and had the option of being eaten on the patio. The receptionist Elena was very attentive and welcoming. The only negative was that only street parking is offered. Although free between 8pm-8am, after this it was €1 for the first hour and €1.50 for subsequent hours. There was a free car park at the top of the hill past the Funicolare, but was a 15 minute walk.
Stayed 3 nights in Aug 2020

8/10 Good

Maurizio M.

Liked: Cleanliness
Good place
Good
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

itchyivca, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for good price
We stayed in this hotel as we had our own hire car and wanted to stay outside Florence. It was little confusing to find the hotel because of lots of one way streets but no biggie. There is a paid parking right outside and unless you tell the hotel to specifically reserve garage parking you will have no chance as they only have 3 spaces. But 200 meter just next to the Tettuccio Terme, along the park is free parking which we used. The main street is easy to find from the hotel and train station too. It takes 45 minutes on the train to Florence. The staff were all lovely and helpful every time we came up to ask a question. Breakfast, in the downstairs room, was adequate and plentiful even with just cornflakes and chocolate coco-pops as the only cereal selection. The girls refilling breakfast trays were very friendly and smiled all the time which makes a big difference first thing in the morning. The room was spacious, clean and had a small balcony but only one reclining chair fitted on it. Bathroom was spacious with a bath and shower in it. Montecatini Terme has many hotels which explained the low price. There is a swimming pool outside which I used (May 14) but Jacuzzi was cold so not used. The traditional old fashion decor look of the hotel is very clean and fresh looking. I would definitely recommend this hotel and stayed here again

8/10 Good

René

Liked: Staff & service
Fint men lidt slidt hotel
Et ok men slidt hotel. Hotellet havde ikke oplyst at spa-området var under renovation og dermed ikke virkede. Generelt trænger hotellet til at blive opgraderet. Sengene er bløde (feltsenge/metalramme med fjedre). Ok morgenmad. Ligger i fin gåafstand til byen.
Stayed 2 nights in Jul 2024

2/10 Terrible

Maher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catastrophique à éviter
Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance et payé 95 € la nuit. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
Stayed 1 night in Jul 2024

10/10 Excellent

Jørn

Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
tutto benissimo personale gentilissimo camera pulitissima , ottima colazione un po' scomodo per il parcheggio ma tutto sommato tutto ok
Stayed 2 nights in Apr 2024

8/10 Good

Fabio

Stayed 1 night in Mar 2024

10/10 Excellent

Lorenzo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve vacanza di relax
Un hotel a mezza strada tra Firenze e Viareggio con un rapporto qualità prezzo eccezionale vuol dire avere le migliori città di interesse storico ha portata di mano nel raggio di 45 minuti di treno.
Stayed 2 nights in Mar 2024

10/10 Excellent

Benny auto

Stayed 1 night in Dec 2023

6/10 Okay

Wim

Stayed 2 nights in Nov 2023

10/10 Excellent

Francesca

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Marco

Stayed 1 night in Oct 2022

10/10 Excellent

Anna Maria

Liked: Staff & service, amenities, property conditions & facilities
Centrale
Stayed 1 night in Oct 2022

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione centrale, personale super gentile. Piscina e idromassaggio inclusi. Da tornare sicuramente
Stayed 1 night in Sep 2022

10/10 Excellent

ALESSIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto a posto ci ritorno sicuramente
Stayed 1 night in Sep 2022

8/10 Good

Kari

Traveled with group
Liked: Cleanliness, staff & service
Helt greit, hverken mer eller mindre. Forferdelig harde og store puter.
Stayed 4 nights in Aug 2022

6/10 Okay

Tommy

Liked: Cleanliness, property conditions & facilities
Okay
Fint Ift. Den billige pris vi fik. Dårlig seng og ikke ret meget hjælp af personalet. Fik lov til at benytte pool før indcheckning hvilket var super positiv.
Stayed 1 night in Aug 2022

8/10 Good

Saad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel un peu vieux jeu mais efficace
Fidèle à la description pour une fois Chambre spacieuse et confortable Seul problème le parking c’est dans la rue et payant sinon séjour impeccable
Stayed 1 night in Aug 2022

8/10 Good

Carmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale disponibile ed accogliente, camera pulita e spaziosa, piscina piccola ma gradevole e rilassantez
Stayed 1 night in Aug 2022

8/10 Good

raffaella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doccia grande, bagno con finestra, colazione varia e abbondante, piscina e lettini a disposizione dei clienti
Stayed 2 nights in Aug 2022