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Big Apple Hotel

3.0 star property

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Photo gallery for Big Apple Hotel

Hiking
Outdoor pool
2 bars/lounges
Luxury Room With 2 Double Beds & Couch Bed | Free WiFi, bed sheets
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
  • Pool
  • Housekeeping
$105
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
Queens Dr, Montego Bay, St. James Parish
  • Place, Doctor's Cave Beach
    ‪2 min drive‬
  • Place, Fort Montego
    ‪3 min drive‬
  • Place, Dead End Beach
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪6 min walk‬

Room options

View all photos for Standard Room With 1 Double Bed

Standard Room With 1 Double Bed | Free WiFi, bed sheets

Standard Room With 1 Double Bed

  • Beach view
  • Sleeps 2
  • 1 Large Twin Bed

Standard Room With 2 Doule Beds

  • Beach view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite With 2 Double Beds, Additional Living Area which has Extra Tv & Pull Out Couch Bed

Free WiFi, bed sheets

Family Suite With 2 Double Beds, Additional Living Area which has Extra Tv & Pull Out Couch Bed

  • 2 bedrooms
  • Ocean view
  • Sleeps 3
  • 4 King Beds

View all photos for Luxury Room With 2 Double Beds & Couch Bed

Free WiFi, bed sheets

Luxury Room With 2 Double Beds & Couch Bed

  • Ocean view
  • Sleeps 2
  • 4 Queen Beds

Similar properties

Exterior
Toby's Resort
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,175 reviews
Toby's Resort

About this property

Big Apple Hotel

3-star Montego Bay hotel close to Doctor's Cave Beach
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a microwave in a common area. Change of towels is available on request.
Big Apple Hotel offers 30 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This Montego Bay hotel also offers an outdoor pool, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Big Apple Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Big Apple Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
  • Pet fee: USD 20 per accommodation, per day
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Big Apple Hotel Hotel
Big Apple Hotel Montego Bay
Big Apple Hotel Hotel Montego Bay

Big Apple Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 11 out of 67 reviews
Rating 8 - Good. 4 out of 67 reviews
Rating 6 - Okay. 9 out of 67 reviews
Rating 4 - Poor. 10 out of 67 reviews
Rating 2 - Terrible. 33 out of 67 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and polite.
Stayed 1 night in Jul 2025

6/10 Okay

Rushay

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Ashley

Had to go some where else to stay because the place is dirty and smells awful .Never again
Stayed 8 nights in Jul 2025

10/10 Excellent

Lueveater

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My best

Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay away!!!!!

I did not stay longer than 10min. I got sick from the strong chemicals used to cover dust, wetness and moldy smell. I was symptomatic after 5min. I visited 2 rooms and none was accommodating. I ask for a refund immediately as advertisement is misleading and inaccurate but both hotlel.com and big apple denied me a refund. Terrible service on big sides. Also they said I request honeymoon sweet and that was inaccurate.
Stayed 1 night in Mar 2025

2/10 Terrible

Gabriel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If this is the only hotel you can afford do not even book a trip to Jamaica
Stayed 2 nights in Jan 2025

2/10 Terrible

Andrea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very very old and dirty. The sheets and pillow case had stains, couldn't connect to wifi, slippes on watee on the front porch. And no hot water. ,i can go on and on
Stayed 1 night in Jan 2025

6/10 Okay

Jorgina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, room comfort

Room with a view

Great view from balcony! No food on site but excellent recommendation with Peppers restaurant walking distance block away. Air conditioner was working but did without nevertheless.
Stayed 1 night in Dec 2024

2/10 Terrible

Robert J

Disliked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom was very dirty. I would never come back there or send anyone there. it wasca disgrace to stay there
Stayed 7 nights in Dec 2024

10/10 Excellent

Brydell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly & fun. Had a good stay for one night
Stayed 1 night in May 2024

4/10 Poor

Angela

Traveled with family
Liked: Staff & service
Disliked: Amenities
Location and view in the back was good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Andrew

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hated everything. Nothing was up to standard.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vrbo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Sandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property has a lot of potential to be great but needs tlc. The sights overlooking Jamaica are breathtaking. The bedding was not clean and the room needs updating.
Stayed 1 night in Jul 2024

2/10 Terrible

Deverton

Disliked: Staff & service, property conditions & facilities
Big Apple is Bad news Dirty,Mosquitoes eat you alive No WiFi they will lie about the WiFi NO FOOD, I mean no food at all. Totally rundown, no glass in the window to my room. Toilet does not work, no water in the face basin Dangerously exposed electrical cables Broken smoke alarm No shower head on shower Lots of mess in the pool They promised free shuttle to the airport but the driver will still charge you $3000 when dropped off although the fair is $2000 on chartered taxi and $150 on route taxis. You won’t see professionally looking staff just two men smoking mariwana. SOMEONE TRIED TO ENTER MY ROOM AT 2AM THANKFULLY MY DOOR WAS LOCKED. I didn’t sleep after that The decision is your but you’ve been warned.
Stayed 1 night in Jul 2024

2/10 Terrible

Charles

I didn’t stay at the property because they had no running water and no air conditioning after the hurricane beryl. I am waiting on a refund from the charges
Stayed 1 night in Jul 2024

4/10 Poor

Patrick Brown and Abeba

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hotel needs to be renovated
Stayed 1 night in Jun 2024

6/10 Okay

Natalie

Business traveler
Liked: Staff & service
Difficult to find. Google maps took me to the wrong location.
Stayed 1 night in Mar 2024

2/10 Terrible

Hyung

Disliked: Cleanliness, property conditions & facilities
Sketchy area and very dirty inside and out of property.
Stayed 1 night in Mar 2024

4/10 Poor

Oneil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is at a great location but it just need some TLC. The staffing is not great and they have no amenities. No security and you park at your own risk.
Stayed 3 nights in Mar 2024

6/10 Okay

JILLIAN, Budd Lake

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
PLAYING MUSIC TIL 5AM
Stayed 2 nights in Mar 2024

10/10 Excellent

QUONESHIA, Jonesboro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was ok you get what you pay for. The staff was very nice and helpful.
Stayed 1 night in Mar 2024

2/10 Terrible

maria l

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my worse experience ever and I have been traveling for at least 30 years all over the world. The hotel was dirty. We never received clean linen. The furniture was broken. The bathroom leaked and had broken tiles. There was no dining services, not even coffee. There was a party under our room for 8 hrs. It didnt stop until 4am, after police intervention. There was nothing to recommend it except for the exceptional view and central location.

2/10 Terrible

maria l, SUNRISE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many problems, its difficult to know where to start. The entire property was filthy. Our rooms were never cleaned. We never recieved clean linen in the 6 days of our stay. I received two towels (stained) on day 1 and no other. Garbage was never removed. There are NO dining facilities. Not even coffee, tea or water. Pool was not clean. Bathroom had a leak on the floor that was never attended to. No one could answer any questions. Sunday apparently was party night. Loud Music until 4am. It was eventually turned off by the police. I did not sleep fot 5 days. I would never visit again.