8/10 Good
Allyna, Phoenix
Traveled with family
Mar 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice, the rooms were very spacious, the water was hot the whole time which was amazing, the bed was comfy, the staff was overall amazing, there were tons of things to do which is good because it's not at all walkable to anywhere.
~The food... I liked the red snapper at Poseidon and the oxtails at the buffet the end. The rest of the food was subpar at best. My expectations were in no way met. Even the desserts sucked.
~Activities... be sure to go all the way to the back of the resort by Poseidon for the best Beach access. You can even take a beginner course for scuba (which I found out too late)
There's archery, putt putt and many other things back there.
~What I didn't like most was the concierge lying to me about the timeshare presentation. I CLEARLY told her upon check in when she mentioned a tour of the property that I DID NOT want to go to a timeshare presentation. She insisted that it wasn't. That was a huge turn off. Also the light switches in the room were weird. There's a master switch near the bed and if you need to use the bathroom light another had to be on, just weird.
~The staff was very helpful and grateful for the tips our party of 9 left them as a couple of us are in the tipping/ customer service industry.
Allyna
Stayed 3 nights in Feb 2025