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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Golf
Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪7 min walk‬
  • Montego Bay Convention Centre
    ‪2 min drive‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Grand Butler Suite

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean Front Butler Suite

  • 1141 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up Double

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Swim Up King | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up King

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

  • 495 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

View from room

Ocean View Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean View Suite

  • 1012 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

  • 673 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

  • Resort view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5-star Montego Bay property close to Rose Hall Great House
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Georgian property also offers outdoor tennis courts, a sauna, and a fitness center. Onsite valet parking is complimentary.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive has designated areas for smoking.

Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 720 out of 1165 reviews
Rating 8 - Good. 251 out of 1165 reviews
Rating 6 - Okay. 110 out of 1165 reviews
Rating 4 - Poor. 40 out of 1165 reviews
Rating 2 - Terrible. 44 out of 1165 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adina Elena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hyatt Zilara in February 2025. The resort was very clean and the staff was exceptional, always there to help you and went out of their way to make your stay memorable. The food was amazing. There were many different options at each dining location including seafood and vegetarian options. The rooms are spacious and clean. I always felt safe during my stay as only employees and other people staying at the resort were allowed on the resort properties, including the beach. There are three main pool areas as well as three main beach areas. The resort has non motorized water sports like kayaking and sailing included. We went sailing one day and loved it. I also visited the Zilara spa towards the end of my trip and thought it was worth every penny. Would definitely come back!!
Stayed 6 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 5 nights in Feb 2025

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always helpful and accommodating. The resort was well kept and clean. Lots of food choices and restaurants available. Activities available and staff encouraged guests to join and have fun.
Stayed 4 nights in Feb 2025

6/10 Okay

Gerald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I experienced very limited transportation. It was difficult finding transportation to and from the airport. I personally think making reservations to the restaurants should be open until at least 8 PM and not end at 5 PM.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is wonderful! Clean, beautiful beaches, wonderful food with a good variety of local food choices. The staff is AMAZING! So kind and helpful! We stayed 4 nights. No complaints.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronald

Stayed 3 nights in Feb 2025

6/10 Okay

Maureen

Disliked: Staff & service
The property was nice and well maintained. However, the supervisor we dealt with on arrival held up our check in claiming that we did not book the correct room a jr swim up king suite. She then gave us a different room from what we booked that was “Equal” which was a jr swim double queen. This room had the worst mattress of ANY hotel I have ever stayed at, include a Microtel! The mattress was so old I could feel the springs in my back and I was forced to sleep outside on the patio futon the last two nights because I was in so much pain. Considering how unfriendly the supervisor was I didn’t think it would be worth my time to begin another argument to get another room. Over the duration of our stay I realized that they had multiple floors that were not in use due low occupancy prior to the holiday. I believe that we were rebooked to another room for the convince of the staff. This experience was sub-par for any hotel chain but horrible for a Hyatt. I will be sending a customer complaint directly to Hyatt based on this experience.
Stayed 4 nights in Dec 2024

8/10 Good

Jill

Stayed 8 nights in Feb 2025

6/10 Okay

GUIBY

Traveled with partner
Liked: Staff & service, amenities
Food was good, staff nice,hotel condition med.. But they need to do a better cleanups around the fireplace outside
Stayed 2 nights in Dec 2024

6/10 Okay

Brittney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lacy, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! The rooms, staff and food were amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

The food was very good
Stayed 4 nights in Jan 2025

10/10 Excellent

Lakeranie

Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Sonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning property! Everything was absolutely perfect@ Exceeded our expectations and imagination! The staff was incredibly kind and friendly and went out of their way to ensure everyone was enjoying themselves! I cannot wait to come again. Best place ever!!! 10/10
Stayed 2 nights in Jan 2025

8/10 Good

Gonzalo

Liked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Zafer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were polite and fast. The corridors of the floors smell very nice. The bedroom is very spacious, the beds are clean and comfortable. The room air conditioner works quietly. There are many different restaurants. the day was not enough to go to all of them. The menu and tastes of the food and snack buffets are great. We did not have trouble finding a sunbed by the pool or on the beach. Night entertainment and animations could have been better. Only the Italian restaurant was very noisy and buzzing . I also wish there were more trash cans around
Stayed 4 nights in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

CHRISTINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. The staff were extrmely kind and friendly. The food was amazing. The atmosphere was great. Overall had an amazing time.
Stayed 3 nights in Jan 2025

6/10 Okay

Latina

Traveled with group, Traveled with family
Liked: Amenities
This resort was more of a 3-star rating instead of a 5-star. There was no entertainment on the Adults only side. On the family side, the entertainment was great!! Most of the restaurants were already booked! So we were only able to eat at 2 different restaurants the 4 days we were there. Very disappointed! Like most all-inclusive resorts, the drinks are watered down. Our overall experience was average!
Stayed 3 nights in Jan 2025

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When it was time to check, we had to wait 5 hours before we got a room. Once we upgraded the stay was perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the entire staff was well mannered, responsive, always willing to help. the property was safe and well maintained the food was good and plentiful we would definitely return to the property next year.
Stayed 4 nights in Jan 2025

10/10 Excellent

LeTerah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place only thing is I wish there was better and more buffet options for food. The restaurant Ms where amazing definitely book
Stayed 4 nights in Jan 2025

10/10 Excellent

Sajid, elkridge

Stayed 5 nights in Jan 2025

6/10 Okay

Alonzo

Traveled with family
This hotel needs some serious updating.Service was poor.
Stayed 4 nights in Jan 2025