Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Aerial view
Aerial view
Private beach, white sand, sun loungers, beach umbrellas
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Montego Bay Convention Centre
    ‪13 min walk‬
  • Half Moon Golf Course
    ‪13 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

Ocean View King

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Double

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort View King

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 1087 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Club King

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite King

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Resort View Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite Double

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Ziva Rose Hall - All Inclusive

5-star Montego Bay property steps from Jamaica Beaches
Catch some rays on Hyatt Ziva Rose Hall - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Hyatt Ziva Rose Hall - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Georgian property also offers a complimentary children's club, a hot tub, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hyatt Ziva Rose Hall - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hyatt Ziva Rose Hall - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1008 reviews
Rating 8 - Good. 214 out of 1008 reviews
Rating 6 - Okay. 79 out of 1008 reviews
Rating 4 - Poor. 35 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Traveled with group
Liked: Cleanliness, property conditions & facilities
Had a great visit except for a couple cold showers.
Stayed 4 nights in Dec 2024

8/10 Good

PREMJITH LAKSHMAN

Traveled with family
Liked: Cleanliness, property conditions & facilities
Some of the staff was not friendly at all. Some were very friendly. Hyatt should look into customer service training.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sharla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was outstanding! I can't wait to return.
Stayed 5 nights in Dec 2024

8/10 Good

Shanell

Traveled with family
Liked: Cleanliness, staff & service
Nice property. It’s not perfect but you can tell it was posh in it’s hay day- could use renovations to upgrade the overall ambiance. The staff makes the experience wonderful, except for one front desk lady who had an attitude. All the other staff- Otis (bell man), Janice (Playa Rep), Cleopatra (Playa Agent) were excellent and genuine. My masseuse, Kaydean (pronounced Kay-deen) was absolutely amazing!!! I had the Rum Rub and Scrub and Kaydean was excellent. I think I fell asleep for a moment while she did my massage! Our room was nice (Oceanview double room) but as I mentioned previously, it could use some updating. Overall a nice stay. The staff is lovely!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kiran

Traveled with partner
Liked: Amenities, property conditions & facilities
Property was incredible
Stayed 2 nights in Dec 2024

8/10 Good

Bruce Griffin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Overall it was a cool experience. Food was good and had good vibes. We were on the 5th floor and our room smelled like mild dew and bathroom wasn’t the cleanest. But we made do lol
Stayed 3 nights in Dec 2024

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, amenities
My room smelled like mold and that triggered my allergies really bad causing a sinus infection. Other than that the property is beautiful! Great food! The staff is amazing and entertaining!
Stayed 4 nights in Dec 2024

10/10 Excellent

Shanna

Stayed 3 nights in Nov 2024

10/10 Excellent

Vania

Stayed 3 nights in Nov 2024

4/10 Poor

Santa

Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Hyatt ? Luxury brand, don’t think so. Customer service was bad! I had been to Jamaica and this was not the experience I had before.But they all seen like they were force to work. We had to birthday celebrations, which were mention at check-in and at the reservation for all the restaurants and nothing was done! The first night that we had dinner we kept calling the waitress to remind them that we had two birthdays. The food was okay! Not hype at all. Some food weren’t cooked properly since they wanted to rush things. The money spend was not worth it at all. There is so much more to mention.
Stayed 4 nights in Nov 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff and facilities were great. The food at the buffet had a wide variety and everything was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

dominick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was GREAT!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Julien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

4/10 Poor

Ashley

Traveled with family and small children
Disliked: Staff & service
Resort was okay but not worth the price nor time to travel there. The majority of the staff were lazy and unfriendly. Won't be returning.
Stayed 4 nights in Nov 2024

4/10 Poor

Lor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Please Improve.
I recently stayed at Hyatt Ziva Rose. First- it was a bit costly via hotels.com. I had stayed here in 2019, and had a great experience. I had a suite and my room was nice. Furniture was old and rickety. The plumbing also was poor. Tub stopper needed rubber ring replaced. And overhead shower pressure was so low, we couldn’t use it. Also face sinks drained slowly. The hotel main food area serves hot dogs and old looking burgers nightly. Where is the authentic Jamaican food?? Where are the oxtails, curry goat?? Who wants a hot dog??? That needs to improve! Flowers and decor was amazing. Infused water was great and everywhere. Please put a vegetable at the jerk hut. Cabbage or corn please. Upgrade your food. It’s bringing you down bi expect more from Hyatt. I will NOT stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Arlen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had some water problems, elevator was out for almost a day due to water issues and then on Saturday morning woke up to find massive flooding on the first floor. Water issue with elevator was before it began raining, They could also be a bit more friendly to wheelchair guests. In any event property could use a slight refurbishment. Water in one of the jacuzzi’s was tepid at best. Anyway still enjoyed the visit but, maybe it was more that I enjoyed Jamaica one of the most gorgeous places on earth.
Stayed 6 nights in Nov 2024

8/10 Good

Arlene F

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Daniel G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Nov 2024

8/10 Good

Ayanna Denise

Stayed 3 nights in Oct 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Joulan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely attentive and friendly. Food was amazing. I would recommend the buffet though over the reservation dining restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karl W. A

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome
Stayed 3 nights in Nov 2024

8/10 Good

Nelli

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed in Hyatt Ziva for a week. Everything was good but the beach and the room. The beach had limited area to swim and a lot of seaweeds. The room was not that nice and new as you can see in the pictures. The pools were very nice and we enjoyed swimming there. We liked the daily entertainments.
Stayed 9 nights in Nov 2024

10/10 Excellent

Miguel

Stayed 5 nights in Sep 2024