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JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5.0 star property

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Photo gallery for JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Outdoor pool, free cabanas, pool umbrellas
Property video
Outdoor pool, free cabanas, pool umbrellas
4 bars/lounges, swim-up bar, poolside bar, beach bar
5 restaurants, lunch, dinner served; Italian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Rose Hall Main Road, Montego Bay, Saint James
  • Place, Rose Hall Great House
    ‪9 min drive‬
  • Place, Doctor's Cave Beach
    ‪23 min drive‬
  • Place, Montego Bay Cruise Ship Terminal
    ‪30 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite

Down comforters, minibar, in-room safe, desk

Suite

9.2 out of 10
Wonderful
(44 reviews)
  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Suite, Ocean View | Down comforters, minibar, in-room safe, desk

Suite, Ocean View

9.0 out of 10
Wonderful
(36 reviews)
  • 691 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Butler Service)

Down comforters, minibar, in-room safe, desk

Suite, Oceanfront (Butler Service)

9.2 out of 10
Wonderful
(24 reviews)
  • 691 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Pool View

Down comforters, minibar, in-room safe, desk

Suite, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Penthouse, Butler Service)

Suite, Oceanfront (Penthouse, Butler Service) | Down comforters, minibar, in-room safe, desk

Suite, Oceanfront (Penthouse, Butler Service)

  • 691 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Promo)

Down comforters, minibar, in-room safe, desk

Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5-star property in Northern Estates
Catch some rays at the beach or spend the day relaxing at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive offers 295 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. Guests under 18 years old are not allowed in the spa.
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. At JOIA Rose Hall by Iberostar - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a hot tub. Guests can use the outdoor pool and health club at a partner property. Onsite self parking and valet parking are complimentary.

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.
Palau Gourmet - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Kiniro - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galleon Surf and Truf - This steakhouse serves dinner only. Reservations are required. Open daily.
Jamaicano Port María - This restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galleon Surf and Truf
  • Jamaicano Port María
  • Kiniro
  • La Toscana
  • Palau Gourmet

Things to do

  • 18-hole adjacent golf course
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Grand Rose Hall All Inclusive
Iberostar Grand Rose Hall Adults Only All Inclusive
JOIA Rose Hall by Iberostar Adults Only All Inclusive

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1004 reviews
Rating 8 - Good. 179 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

winston

Stayed 6 nights in Sep 2025

10/10 Excellent

Bobby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and customer service was A1
Stayed 3 nights in Sep 2025

8/10 Good

Melvin, Richmond

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is what we expected. Beautiful ocean view/pool view. Plenty of space to stretch out on the beach and around the pool. The only real negative we had was the bathroom towels which were a bit hard, the bed was comfy and the food was good as well all over the property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Great staff, beautiful facilities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very classy place for honeymooners.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sheng G

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I didn't like that it was old and you could tell. The staff was great though. There weren't many activities which was a shame. I also didn't like that there was a lot of construction, one elevator was down the whole time and one of the days, both elevators were down so we had to use stairs and our room was on the top floor. Also a shame that their restaurants fill out so fast, hard to get in. Their french restaurant didn't have the lamb rack which is my favorite dish, another shame. They need more sweets/cakes too, those options were very limited.
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food staff everything was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Alec Gray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort made you feel very special. They always were so happy to give you or help you with anything you needed. Our stay was wonderful and I would definitely come back again. I never wanted to leave my fiancé and I got engaged and they made it the most magical night of our lives so grateful for everything that they have done for us.
Stayed 6 nights in Aug 2025

2/10 Terrible

Emilia

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
This resort has both good and bad sides. The property itself is beautiful – the pools are amazing, the beach is nice (though not the best), and the restaurants serve good food. However, the service was very disappointing and absolutely not what you expect from a 5-star resort. Only about 15–20% of the staff were attentive and polite; the majority were slow, unhelpful, and sometimes outright rude, even when asking for something basic like water. Service in the restaurants, bars, and buffet was extremely slow. One restaurant requires reservations, but in the others, we waited up to an hour just to be seated. Even at breakfast, we had to wait to be seated, and the hostess was often missing from her station. Another big issue is that they don’t provide bottled water or straws anywhere on the property. For a luxury resort, this is unacceptable. Housekeeping and room service were also very poor. Our room was not clean upon arrival, and throughout our stay service remained slow and unfriendly. The steakhouse was the worst experience – the hostess (Tasha) and her manager were unprofessional. Despite having a confirmed reservation from the feedback department, we were told we didn’t have one and were placed on a waiting list. This felt dishonest and was by far the worst service I’ve ever experienced at a resort. Overall, the management urgently needs to take action. The location and facilities are beautiful, but the lack of proper service, bottled water, and basic hospitality stan
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay this year. We didn’t hesitate to go back. At check-in, Donnae remembered us and even gave us an upgraded room. After checking us in, she walked us to our room making us feel welcome and completely at home. Then, of course, we made our way down to the pool bar where Shevaughn and Travis remembered us as well. Those two really know how to make a good time as well as being prompt with service. I highly recommend this resort. We may very well go a third time before the year’s end.
Stayed 5 nights in Sep 2025

10/10 Excellent

Karen Elaine

Traveled with family
Liked: Cleanliness, staff & service
Lovely property. Staff was great. Will go again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nadine Nisha, Farmingdale

Stayed 3 nights in Sep 2025

10/10 Excellent

Monica, CROFTON

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were top notch. The Iberostar Grand (JOIA) is my absolute favorite MoBay resort.
Stayed 3 nights in Sep 2025

10/10 Excellent

Naomi Graupier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it’s beautiful and clean; and the staff members are very welcoming.the food was delicious with a big variety.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele Francoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Damian

Stayed 3 nights in Aug 2025

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ranaya Armani

Liked: Amenities
Loved this resort the staff was so friendly and nice always available to help the suites was beautiful and clean will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodney Depriest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property! We had a great time!
Stayed 3 nights in Aug 2025

10/10 Excellent

Deris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean and safe.
Stayed 5 nights in Aug 2025

8/10 Good

Yailemy, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Si buscas un lugar tranquilo quizás pueda ser este lo que buscar, lo mantienen en buenas condiciones pero hay cosas que necesitan ser resaltadas para quien pueda servirle. Tome una habitación con butler para hacer que mi estancia fuera más cómoda eran muy amables pero realmente el trabajo lo tenía que hacer yo, la comida fue espectacular en cada uno de los restaurantes pero hasta para esperar un vaso de agua era agobiante en la mayoría de las ocasiones, hay muchas cosas que perfeccionar no lo llamaría un hotel 5 estrellas para que otros clientes no crean que pagan por algo de ese nivel
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeresa L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

LaTisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rhonda, MT AIRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean. Good food Close to airport
Stayed 5 nights in Aug 2025