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JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5.0 star property

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Photo gallery for JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Outdoor pool, free cabanas, pool umbrellas
On the beach, white sand, free beach cabanas, sun loungers
Aerial view
Meeting facility
On the beach, white sand, free beach cabanas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Rose Hall Main Road, Montego Bay, Saint James
  • Cinnamon Hill Golf Course
    ‪7 min drive‬
  • Montego Bay Convention Centre
    ‪7 min drive‬
  • Rose Hall Great House
    ‪8 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, Oceanfront (Penthouse, Butler Service)

Down comforters, minibar, in-room safe, desk

Suite, Oceanfront (Penthouse, Butler Service)

  • 691 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Pool View

Down comforters, minibar, in-room safe, desk

Suite, Pool View

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Promo)

Down comforters, minibar, in-room safe, desk

Suite (Promo)

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Last room available

Down comforters, minibar, in-room safe, desk

Last room available

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Tropical View)

Down comforters, minibar, in-room safe, desk

Suite (Tropical View)

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Accessible

Down comforters, minibar, in-room safe, desk

Suite, Accessible

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Butler Service)

Down comforters, minibar, in-room safe, desk

Suite, Oceanfront (Butler Service)

  • 691 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite

Down comforters, minibar, in-room safe, desk

Suite

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Down comforters, minibar, in-room safe, desk

Suite, Ocean View

  • 691 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5-star property in Northern Estates
Catch some rays at the beach or spend the day relaxing at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive offers 295 accommodations with iPod docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and video-game consoles. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Sensations has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. Guests under 18 years old are not allowed in the spa.
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. At JOIA Rose Hall by Iberostar - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a hot tub. Guests can use the outdoor pool and health club at a partner property. Onsite self parking and valet parking are complimentary.

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.
Palau Gourmet - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Kiniro - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galleon Surf and Truf - This steakhouse serves dinner only. Reservations are required. Open daily.
Jamaicano Port María - This restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galleon Surf and Truf
  • Jamaicano Port María
  • Kiniro
  • La Toscana
  • Palau Gourmet

Things to do

  • 18-hole adjacent golf course
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property is professionally cleaned

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Grand Rose Hall All Inclusive
Iberostar Grand Rose Hall Adults Only All Inclusive
JOIA Rose Hall by Iberostar Adults Only All Inclusive

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1006 reviews
Rating 8 - Good. 184 out of 1006 reviews
Rating 6 - Okay. 82 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeevan p

Stayed 3 nights in Nov 2024

6/10 Okay

Channel, los angeles

Traveled with family
Food cold, not enough selections, staff ok, staff selling timeshare were too agressive and rude when you decided not to buy what they were selling.
Stayed 4 nights in Oct 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Tony Francisco

Stayed 6 nights in Nov 2024

10/10 Excellent

Alvina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

FREDERICK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and attention to detail.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and matched the pictures. Everyone was friendly and extremely helpful; especially my butlers. The food was good and there was good variety.
Stayed 5 nights in Nov 2024

10/10 Excellent

Bryan Keith, Upper Marlboro

Traveled with partner
Liked: Amenities
The property is beautiful. Customer service is excellent. Food was delicious. Overall, it was a great experience. Our only comment for management consideration is for them to add hand sanitizer stations around the property, specifically near dining facilities.
Stayed 4 nights in Nov 2024

10/10 Excellent

Heather Michelle

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing honeymoon! The food, staff and drinks were great! Will come back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Stayed 5 nights in Nov 2024

10/10 Excellent

LEONOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY AMAZING RESORT. EXCELLENT STAFF. THE ENTERTAIMENT MANAGER DEIVY IS REALLY GOOD. DRINKINGS AND FOOD OMG. I REALLY RECOMEND THIS RESORT. FOR ME IS A REAL 5 STARTS RESORT.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, staff and amenities were excellent! Always something to do at the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nadine Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, beautiful beach . Excellent customer service.
Stayed 3 nights in Oct 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
calm and relaxing
Stayed 4 nights in Nov 2024

8/10 Good

surlyx

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of all

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great service and the best bartender - yay Cassandra!
Stayed 4 nights in Nov 2024

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. The food is amazing. The staff are very polite and professional. The hotel is clean. Will always stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Carl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! My only critique is that the carpeting has a strong mildew-like scent that we could smell from our room and also rooms were pretty humid despite using AC and such. Otherwise great place to getaway with wonderful and attentive service.
Stayed 4 nights in Nov 2024

6/10 Okay

Jocelyn

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Overall, my time was pretty good at the JOIA Rose Hall by Iberostar, but due to a strike many of the luxuries and amenities I wanted to partake in was unavailable. And I do not blame the staff for this inconvenience - I blame management of the hotel. This hotel brings in A LOT of money from it guests - my family/friends have personal been here several times and management doesn't have the decency to pay fair wages to the staff who have to wait on your guests hand and foot and expect them to smile and provide excellent service...Very disappointing. The strike penalized the guests and it was directly associated with how management treats their staff. So in short, management of this hotel ruined what would have been a great experience for me and my friends because they neglected their staff and we in turn were affected by managements actions.
Stayed 4 nights in Nov 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (top to bottom) are top notch. Special shout out to the entertainment team at Rose Hall Grand. ❤️
Stayed 6 nights in Oct 2024

10/10 Excellent

Lawrence J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot great people the staff was amazing. I had a great time as a solo traveler.
Stayed 5 nights in Aug 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024