6/10 Okay
Natasha
Traveled with family and small children
Feb 28, 2026
For being a 5 star hotel, it was mid. The room was ok, but you can clearly see all the repairs they've made over time. The floor in the room was super dirty. I would only recommend walking around in shoes. The amenities in the room were also mid. The food at the resort was also mid. It was a toss up if it was good or not. My main issue with the resort though are the timeshare people they have in the resort. They're like seagulls. They all hover around the check-in area and the main building waiting for you to get close. The lady gave us an option of a free massage, a gift basket and something else I forgot for "free". We just had to give them all our personal information and sit through a 1 hour presentation to be "convinced" to sign up for their "membership" to visit other resorts around the world. It felt shady, gimmicky and kind of ruined the vibe of the whole trip. She would purposefully seek us out throughout the trip to talk to us about this "free gift".
Natasha
Stayed 3 nights in Feb 2026
































