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Hotel Riu Montego Bay - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Montego Bay - Adults Only - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Free minibar, in-room safe, individually decorated
Lobby
On the beach, white sand, sun loungers, beach towels
4 restaurants, breakfast, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Mahoe Bay, Ironshore, Montego Bay, Saint James
  • Place, Doctor's Cave Beach
    ‪8 min drive‬
  • Place, Montego Bay Convention Centre
    ‪9 min drive‬
  • Place, Rose Hall Great House
    ‪11 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite with Sea View

Free minibar, in-room safe, individually decorated

Suite with Sea View

  • Sea view
  • 624 sq ft
  • Sleeps 2

View all photos for Standard Double Room (L)

Free minibar, in-room safe, individually decorated

Standard Double Room (L)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Garden View (L)

Free minibar, in-room safe, individually decorated

Standard Room, Garden View (L)

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

Free minibar, in-room safe, individually decorated

Standard Room (E)

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (U)

7.4 out of 10
Good
(53 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room (B2C-US)

Free minibar, in-room safe, individually decorated

Double Room (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (B2C-US)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Garden View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-US)

Double Room, Oceanfront (B2C-US) | Free minibar, in-room safe, individually decorated

Double Room, Oceanfront (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Free minibar, in-room safe, individually decorated

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (B2C-US)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (B2C-US)

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ocean View (U)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room, Ocean View (U)

8.0 out of 10
Very good
(17 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Oceanfront (U)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room, Oceanfront (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, Partial Ocean View (L)

Free minibar, in-room safe, individually decorated

Standard Room, Partial Ocean View (L)

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Oceanfront (L)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Standard Room, Oceanfront (L)

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Ocean View (E)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Ocean View (E)

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room (L)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (L)

  • 366 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, Ocean View (L)

Free minibar, in-room safe, individually decorated

Standard Suite, Ocean View (L)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (E)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (E)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room (U)

Free minibar, in-room safe, individually decorated

Double Room (U)

8.6 out of 10
Excellent
(555 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (U)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Garden View (U)

8.6 out of 10
Excellent
(159 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Ocean View (U)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Ocean View (U)

9.2 out of 10
Wonderful
(35 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Oceanfront (U)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Oceanfront (U)

8.8 out of 10
Excellent
(81 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Ocean View (U)

Free minibar, in-room safe, individually decorated

Suite, Ocean View (U)

9.2 out of 10
Wonderful
(17 reviews)
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Ocean View (B2C-US)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room, Oceanfront (B2C-US)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room, Oceanfront (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, 2 Bedrooms, Garden View (U)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, 2 Bedrooms, Garden View (U)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room (ROH | C)

Free minibar, in-room safe, individually decorated

Double Room (ROH | C)

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Garden View (C)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Garden View (C)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Oceanfront (C)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Oceanfront (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

Free minibar, in-room safe, individually decorated

Suite, Ocean View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (C)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Oceanfront (C)

Free minibar, in-room safe, individually decorated

Family Room, Oceanfront (C)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, Connecting Rooms, Garden View (C)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Connecting Rooms, Garden View (C)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Family Room, Ocean View (C)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room, Ocean View (C)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room (ROH | B2C-CA)

Free minibar, in-room safe, individually decorated

Double Room (ROH | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Garden View (B2C-CA)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Oceanfront (B2C-CA)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Free minibar, in-room safe, individually decorated

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (B2C-CA)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Oceanfront (B2C-CA)

Free minibar, in-room safe, individually decorated

Family Room, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, Connecting Rooms, Garden View (B2C-CA)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Family Room, Ocean View (B2C-CA)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, 2 Bedrooms, Garden View (B2C-US)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room, Connecting Rooms, Garden View (L)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Room, Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Oceanfront (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Quadruple Room with Garden View

  • Garden view
  • Sleeps 4

View all photos for Room Standard

Free minibar, in-room safe, individually decorated

Room Standard

  • 312 sq ft
  • Sleeps 2

View all photos for Room Standard with Garden View

Free minibar, in-room safe, individually decorated

Room Standard with Garden View

  • Garden view
  • 312 sq ft
  • Sleeps 2

View all photos for Room Standard with Side Sea View

Free minibar, in-room safe, individually decorated

Room Standard with Side Sea View

  • Partial sea view
  • 312 sq ft
  • Sleeps 2

View all photos for Room Standard with Sea View

Free minibar, in-room safe, individually decorated

Room Standard with Sea View

  • Sea view
  • 312 sq ft
  • Sleeps 2

View all photos for Triple Room with View

Free minibar, in-room safe, individually decorated

Triple Room with View

  • 387 sq ft
  • Sleeps 3

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About this property

Hotel Riu Montego Bay - Adults Only - All Inclusive

4-star Montego Bay property with 4 restaurants
Catch some rays at the beach or spend the day relaxing at Hotel Riu Montego Bay - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Montego Bay - Adults Only - All Inclusive offers 826 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Montego Bay - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Montego Bay - Adults Only - All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a nightclub, a hot tub, and a fitness center. Onsite self parking is complimentary. A total renovation of this property was completed in September 2020.

Hotel Riu Montego Bay - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Rose Hall - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Sofia - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Golden Dragon - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - Onsite restaurant. Reservations are required. Open daily.
Exodus - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Exodus
  • Golden Dragon
  • Kulinarium
  • Rose Hall
  • Sofia

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Splash pad
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • 7 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2020
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Montego Bay
All Inclusive RIU Montego Bay
Montego Bay All Inclusive
Montego Bay RIU
Montego Bay RIU All Inclusive
RIU All Inclusive Montego Bay
RIU Inclusive Resort Montego Bay All
RIU Montego Bay
RIU Montego Bay All Inclusive
Hotel Riu Montego Bay Ironshore, Jamaica
Riu Hotel Montego Bay
RIU Montego Bay All Inclusive All-inclusive property
RIU Montego Inclusive inclusi
Riu Montego Inclusive Montego
RIU Montego Bay All Inclusive
Riu Montego Bay Adults Only All Inclusive
Hotel Riu Montego Bay - Adults Only - All Inclusive Montego Bay

Hotel Riu Montego Bay - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2954 out of 5220 reviews
Rating 8 - Good. 1240 out of 5220 reviews
Rating 6 - Okay. 578 out of 5220 reviews
Rating 4 - Poor. 225 out of 5220 reviews
Rating 2 - Terrible. 223 out of 5220 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Stayed 3 nights in Jan 2026

10/10 Excellent

Tranell

Stayed 4 nights in Jan 2026

10/10 Excellent

JOAN, shirley

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff the food was delicious and the hotel was super clean
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely
Stayed 4 nights in Jan 2026

10/10 Excellent

Tricia

good
Stayed 4 nights in Oct 2025

10/10 Excellent

jorge desouzaderreira

Stayed 6 nights in Jan 2026

4/10 Poor

Katelyn

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Food wasn’t good, beach was gross, not much for entertainment.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Food was good, room was great. Pools and loungers were clean and enjoyable.
Stayed 4 nights in Jan 2026

6/10 Okay

Qweeba

Stayed 5 nights in Jan 2026

8/10 Good

Olivia

Stayed 4 nights in Jan 2026

8/10 Good

Edwina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very nice but they had too many rules and instructions
Stayed 4 nights in Jan 2026

8/10 Good

Rossy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and clean food is good but some of the staff are very rude
Stayed 3 nights in Jan 2026

4/10 Poor

Jason

Traveled with group
The vibes were there, but the overall experience did not meet expectations. My room was mediocre at best. The safe didn’t work because the batteries were dead, the TV was broken and had to be replaced, and the food was consistently old and cold. I avoided eating on the property altogether except at Pepe’s, and only because the chicken was cooked fresh off the grill. After my flight was canceled, I was moved next door to the Palace, and the difference was immediate and undeniable. It was night and day. The Palace actually met basic travel and hospitality standards, which only made it more clear how far the original property fell short.
Stayed 3 nights in Jan 2026

10/10 Excellent

JERMAINE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was very friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

egle

Loved it
Stayed 4 nights in Jan 2026

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Room and resort was very clean, food was absolutely excellent, especially the jerk chicken hut Pepe's served everyday from 12:00 till 3:00, but most notable was the entertainment staff. They were energetic and fun and definitely made the trip for us! I would 100% recommend this place and can't wait to go back!
Stayed 4 nights in Jan 2026

10/10 Excellent

Aayushi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, everything is amazing :)
Stayed 5 nights in Jan 2026

10/10 Excellent

Dominique

Stayed 4 nights in Jan 2026

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the above the staff was great. I had a great time didn’t want to leave yet. This was my second time it was better than the first. I love it .
Stayed 4 nights in Jan 2026

10/10 Excellent

Polina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, modern, the food was delicious and the facility was very nice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Takiera

Liked: Cleanliness, amenities, property conditions & facilities
so tea
Stayed 7 nights in Jan 2026

10/10 Excellent

Brenda Renay

Liked: Cleanliness, property conditions & facilities
Staff was amazing!
Stayed 10 nights in Jan 2026

10/10 Excellent

Cynthia Denise

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was nice and clean all the staff was very friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

Kerrin

Stayed 4 nights in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2026