Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Poolside bar
Free minibar, in-room safe, blackout drapes, iron/ironing board
Free daily buffet breakfast
Front of property - evening/night
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • All inclusive
  • Hot Tub
$416
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    ‪3 min walk‬
  • Blue Diamond Shopping Centre
    ‪4 min walk‬
  • Doctor's Cave Beach
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪6 min drive‬

Room options

Junior Suite, Courtyard View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

7.8 out of 10
Good
(11 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(30 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, C)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(141 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.0 out of 10
Wonderful
(48 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • 441 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • 635 sq ft
  • Sea view
  • Sleeps 2

Room Premium with Sea View

  • 441 sq ft
  • Sea view
  • Sleeps 2

Suite Junior with Side Sea View

  • 441 sq ft
  • Partial sea view
  • Sleeps 2

Similar properties

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5-star Montego Bay property steps from Jamaica Beaches
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Jamaica - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of meeting rooms and limo/town car service. Event facilities measuring 1916 square feet (178 square meters) include conference space. This all-inclusive property also offers a nightclub, a sauna, and spa services. Guests can use the health club at a partner property.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 962 out of 1510 reviews
Rating 8 - Good. 327 out of 1510 reviews
Rating 6 - Okay. 123 out of 1510 reviews
Rating 4 - Poor. 53 out of 1510 reviews
Rating 2 - Terrible. 45 out of 1510 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rheagan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!
Stayed 5 nights in May 2025

8/10 Good

tiesher

Traveled with partner
Liked: Cleanliness, staff & service
I liked that it was clean and the staff was excellent. With limited things to do around the hotel, the only option was the shopping center across the road. We didnt feel safe walking there. There are no other dining options but inside the hotel. We chose the palace with the assumption that we would have access to all but didn't. We also were not able to use the hotel credit since it was really only a discount
Stayed 4 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
There were a few staff members that made the stay very pleasant. They have lots of free things to do on the water off the property and many events throughout the day and night. All inclusive!
Stayed 5 nights in May 2025

10/10 Excellent

Cinthia

Stayed 4 nights in May 2025

10/10 Excellent

Dara J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were very friendly and accommodating! Rooms little outdated but over all we’d book again!
Stayed 7 nights in May 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish
Stayed 3 nights in May 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness center needs updated
Stayed 6 nights in May 2025

10/10 Excellent

Vinnette, New Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their was a variety of all different types of food and the food was excellent, cooked and prepared well with no extra salty taste.
Stayed 5 nights in May 2025

4/10 Poor

sidra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall my stay was ok but on the last 2 days I couldn’t enjoy it because my spouse and I had stomach issues after eating at the buffet and now will have to see a doctor when we go home. Definitely need some work when it comes to food handling and over the years like since 2022 people have reported becoming sick from this location. Something has to be done about this ASAP. To avoid food poisoning, it must be cooked thoroughly and replaced after a certain time. Bacteria can still grow even when heat is constantly applied in buffet style environment. These bacteria like salmonella often contain endospores that are extremely hard to kill and the right protocol must be followed to avoid these situations.
Stayed 5 nights in May 2025

10/10 Excellent

Porta Harris

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it here. The food was good! I like how yu have access to all 3 properties. Staff was very nice and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Twanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that you are able to go to the other locations (reggae & montego)when you stay at the Palace. I didnt like that you have to have a reservation for all the reataurants for dinner. We were not able to get reaervations so we had to eat from buffet & snack bars. I like the foam party & other pool parties but the pools get to crowded so it would be nice if all the resorts are doing those parties at the dame time so you can attend the one at the resort you booked at to avoid over crowding. The pools do close early (6pm). We were told that it takes 12 hrs for cleaning & chemicals. The stay was nice. I really enjoyed it. When youre on the beach the boat guys can be a little aggressive with getting your attention but if yiu ignore them or say youre good or not interested they leave you be. They really didnt bother us. The beach is nice but beware of the seaweed. Overall the stay was wonderful.
Stayed 5 nights in May 2025

8/10 Good

Albert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall solid resort, could use some updates in rooms. Food was good, with a decent variety. Restaurant availability mostly limited.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Apr 2025

10/10 Excellent

DeAquanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property is in need of an update.
Stayed 4 nights in Apr 2025

10/10 Excellent

RHONDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the food , drinks and the people there
Stayed 5 nights in Apr 2025

8/10 Good

Joyelle

Traveled with partner
Liked: Staff & service, amenities
The rooms are pretty dated but the resort was beautiful and the staff was top tier
Stayed 4 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here on my first ever Solo Adventure out of country. I felt safe. Since this property allows you to visit both of the other RIUs, I enjoyed the freedom of choice. The parties were entertaining and the food was good. Only downside; NO OUTSIDE COMPANY. They were super strict about that.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nafis Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Palace was amazing, the staff was so friendly and welcoming. The buffets were pretty good, if I had any complaints the only thing I would say is that there was too much pork at breakfast and too many other options of meat. We had access to both of the other resorts and I gotta say that Riu Montego Bay is where all the fun was at. The pool was lit everyday we went especially on Friday. They also had other entertainment activities at night. I will definitely be coming back to Riu Palace
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Enjoyed my stay. The only is was getting reservations for the restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Quinnell

Stayed 4 nights in Apr 2025

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are treated like family not just a guest. All the employees smile and enjoy what they do. They do everything they can to make you feel welcomed and safe. Getting transportation is a breeze to go just about anywhere you like. I love it there the hotel, the country the vibes are amazing. I plan to return in the future. I miss the food already.
Stayed 6 nights in Apr 2025

8/10 Good

Reginald L

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Ok property
Stayed 4 nights in Apr 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ted Thomas

Stayed 6 nights in Apr 2025