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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Aerial view
1 bedroom, free minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Hot Tub
  • All inclusive
  • Breakfast included

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    ‪3 min walk‬
  • Blue Diamond Shopping Centre
    ‪3 min walk‬
  • SuperClubs Ironshore Golf and Country Club
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (C)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (C)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Premium With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Premium With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior With Side Sea View

Bathroom | Separate tub and shower, jetted tub, eco-friendly toiletries, hair dryer

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

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  • Pool
  • Hot Tub
  • Breakfast included
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The price is $946
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About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5-star Montego Bay property steps from Jamaica Beaches
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Jamaica - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of meeting rooms and limo/town car service. Event facilities measuring 1916 square feet (178 square meters) include conference space. This all-inclusive property also offers a nightclub, a sauna, and spa services. Guests can use the health club at a partner property.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 921 out of 1429 reviews
Rating 8 - Good. 296 out of 1429 reviews
Rating 6 - Okay. 119 out of 1429 reviews
Rating 4 - Poor. 53 out of 1429 reviews
Rating 2 - Terrible. 40 out of 1429 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yaram

Liked: Cleanliness, staff & service, property conditions & facilities
It was fantastic
Stayed 7 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation spot. I really enjoyed every moment
Stayed 4 nights in Nov 2024

10/10 Excellent

nicholas alexander

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places on earth .
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining Servers and Hostesses were very kind and accomodating
Stayed 4 nights in Nov 2024

10/10 Excellent

Tyisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and friendly
Stayed 4 nights in Nov 2024

8/10 Good

Lisa A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, especially the Riu Montego Bay with the entertainment. The food was terrific. One evening, I left my driver's license and all my credit cards in the room. Janelle serviced our room 3074, which was the second room we were transferred to. I would recommend the Palace, which provides access to the other two: Montego Bay and Reggae.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great time very calm and quiet. Perfect place to relax.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tywan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure
Stayed 4 nights in Nov 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness
Overall the stay was good. Our room Was not ready ontime at 3pm when we arrived. Three times they told us 20 min. Affter the last delay, soneone had taken one of our suitcases from the area where the resort had placed them. No semse of urgency when we told them about it and the security cameras we were told were off line. An hour later it showed up after another guest had taken it. No apology. They had a good variety of entertainment between the three sites.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eileen

Traveled with partner
Liked: Amenities
RIU is the best!
Stayed 7 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Kavaja Kaydrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful amenities, great food, excellent staff!
Stayed 3 nights in Nov 2024

8/10 Good

WILLIE

Traveled with family
Liked: Cleanliness, amenities
Rooms were nice and big. Beds comfortable. Food selection was great. Floor in room became very slippery when wet. Although the separate shower, toilet, and sinks was nice there is no privacy. Disappointed that there wasn't nightly entertainment besides parties. I was surprised how much tipping was pushed. We always tip at the resorts even though tipping is "included" At this resort the staff at the food and bar areas put out baskets and jars out on the counters. The most frustrating thing of all was the service wasn't that great at the tables and when you did tip it wasn't even appreciated. The transportation staff was a litte rude. My husband tipped the shuttle driver and he didn't even thank him. Also the buffet has a dress code. Access was denied when a girl's outfit was a little revealing, one man wasn't allowed in with water shoes, and my husband wasn't allowed in with a towell drapped on his shoulder and we just wanted ice cream. Loosen up. People are on vacation.
Stayed 5 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff hard working help all question. This was my wife brithday gift from me The staff so excited to make sure she had a great birthday time i think all staff members.... a Little side note for expedia the car service was very nice this time.u guy b drop the ball on me last time paid for car service......... thanks
Stayed 6 nights in Nov 2024

10/10 Excellent

Marnisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I had an amazing birthday. The hotel staff was friendly, nice and extremely accommodating. My birthday was fantastic. I recommended hotel to anyone traveling alone they made every day feel special.
Stayed 4 nights in Nov 2024

6/10 Okay

Samson

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Limited dining and entertainment. Also, we were harassed by gift shop staff. Excellent service, front desk and dining staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sharaya

Stayed 4 nights in Nov 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Aurean

Liked: Cleanliness, staff & service, property conditions & facilities
The vest time ever! Great customer service!
Stayed 4 nights in Nov 2024

10/10 Excellent

Khadedra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. The staff was extremely friendly and helpful. Definitely plan to stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kassandra Shedette

Stayed 6 nights in Oct 2024

10/10 Excellent

China

Stayed 3 nights in Oct 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For all entertainment we had to go to RIU REGGAE AND RIU MONTEGO BAY, which was daily. It Would have been nice have covered access to both. We went to Dunns River and paid $40.00 for all the prints taken of us plus a video. Each digital photo on this resort is $20.00 that could change its digital!!! Aside from these two issues I had a phenomenal time at the resort. From our housekeeper Sam to the breakfast crew, Dr. Phil, Jamar ( the birthday singers) and others. The dining room crew with our favorite girl Nafi and the birthday singers. My brother and his family flew in from England to celebrate his 60th birthday and everyone had a ball. Thank you we shall return!
Stayed 10 nights in Oct 2024

10/10 Excellent

Delvorine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean food is delicious staff is magnificent
Stayed 5 nights in Oct 2024