Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Poolside bar
Front of property - evening/night
Free minibar, in-room safe, blackout drapes, iron/ironing board
4 bars/lounges, 2 swim-up bars, poolside bar
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    ‪3 min walk‬
  • Blue Diamond Shopping Centre
    ‪4 min walk‬
  • Doctor's Cave Beach
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪6 min drive‬

Room options

Junior Suite, Courtyard View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5-star Montego Bay property steps from Jamaica Beaches
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Jamaica - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of meeting rooms and limo/town car service. This all-inclusive property also offers a nightclub, a sauna, and spa services. Guests can use the health club at a partner property.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 943 out of 1473 reviews
Rating 8 - Good. 312 out of 1473 reviews
Rating 6 - Okay. 120 out of 1473 reviews
Rating 4 - Poor. 53 out of 1473 reviews
Rating 2 - Terrible. 45 out of 1473 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

FITZGERALD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and very nice attitudes...
Stayed 5 nights in Feb 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearly impossible to make reservations at restaurants at the resort.
Stayed 7 nights in Feb 2025

10/10 Excellent

Samba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Feb 2025

10/10 Excellent

Suzanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Mar 2025

8/10 Good

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had great views for photos and relaxing. The private beach waa amazing and there are photographers to take your memories. The stagg was very pleasant and informative. Wish I had more time to enjoy the other properties. Overall I was pleased with my stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kemar

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Mar 2025

8/10 Good

sumiksha

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Deborah L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property nice. Couldn’t get reservations for most restaurants until 3 days in
Stayed 7 nights in Feb 2025

8/10 Good

brandon troy

Liked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Bradley Alan

We were there last week. Had a fantastic vacation! Food was excellent! The rooms had the same smell as any other beach vacation in other countries including the USA! The staff is amazing! The entertainment crew-Dinero, Genius, String Bean, Scion and ReRe- are so fun and work 12 hours a day to make sure you have fun. Check out the Michael Jackson & Grease shows at the other resorts. Check the app every morning for available reservations. We were able to get in every night. 2 nights all 12 in our group were able to sit together! We went last year in March also and are already planning to go back next year!
Stayed 7 nights in Feb 2025

8/10 Good

Kara

Stayed 7 nights in Feb 2025

10/10 Excellent

Lindsay Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good resort

Some negative things: Waterline is covered by seaweed Room doors are too noisy
Stayed 4 nights in Feb 2025

10/10 Excellent

Danielle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jamie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The RIU staff is AMAZING! The bartenders, wait staff (Kimoya), and the fit and fun teams made the trip! Dinero, Genius, Stringbean, Bravo and Scion are unforgettable!
Stayed 7 nights in Feb 2025

10/10 Excellent

LaSheena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 5 nights in Feb 2025

4/10 Poor

Pramod

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting with check in process, we did not get our room until 3.45. rooms were not cleaned, bedsheets and pillow covers were not there. They moved us to a different room and that was not great either. Their app doesn't work properly. Dinning options were limited and getting a reservation is not possible. We have been to many resorts but never had such a bad experience. Lunch buffet had flies all over. Food was ok. Pool closes at 6pm. Only thing that was good at this place was the evening entertainment. Other resorts Montego Bay and reggae were connected to this and those places had good entertainment. In a nutshell my money was wasted.
Stayed 3 nights in Feb 2025

6/10 Okay

Heather Danielle

Stayed 5 nights in Feb 2025

10/10 Excellent

Diego Gerardo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and maintained really liked the adults only activities were fun and the staff weee great. My only thing is you have to really schedule as soon as possible to try and get to eat at the restaurants only got into 1 and I tried booking from the day I arrived but the buffet was also very good. I can’t say it enough the staff was excellent
Stayed 4 nights in Feb 2025

8/10 Good

Ashley

Traveled with partner
Liked: Staff & service, amenities
Love this property I’ve stayed multiple times however this time I saw a lot of wear and tear. The light fixtures were rusted, the walls were in desperate need of a paint job. The furniture was worn. The food was amazing, the staff were extremely friendly and hospitable. Definitely looking forward to returning
Stayed 3 nights in Feb 2025

10/10 Excellent

Terri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Riu Palace was absolutely amazing!! The food and atmosphere were out of this world!! The staff was friendly and helpful!! The entertainment was fabulous!! We will definitely be back next year!!!
Stayed 6 nights in Feb 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Sheila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The ice machine on third floor did not work. The shower was hard to manage between hot/cold. The outlet for the phone, only one worked. Otherwise the room was very nice. The food at every restaurant was excellent. Except the aqua bar where the food was subpar. I wish there had been more entertainment in the evenings, not just the disco. The staff at the resort was fantastic! Very nice and helpful. Very kind. Please tip these hard workers who are waiting on us hand and foot! I would 100 percent come back to this resort. The pools were wonderful! The water aerobics at noon was so much fun!! The drinks were yummy!! It was an awesome vacation in Jamaica! We will be back!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kalesia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this resort to everyone. Great customer service!
Stayed 4 nights in Feb 2025