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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Aerial view
1 bedroom, free minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Hot Tub
  • All inclusive
  • Breakfast included

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    3 min walk
  • Blue Diamond Shopping Centre
    3 min walk
  • SuperClubs Ironshore Golf and Country Club
    3 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    12 min drive

Room options

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CAN)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CAN)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (C)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Oceanfront (Elite Club, E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (C)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CAN)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-CAN)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CAN)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CAN)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Premium With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Premium With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior With Side Sea View

Bathroom | Separate tub and shower, jetted tub, eco-friendly toiletries, hair dryer

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

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About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5-star Montego Bay property with 5 restaurants
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Jamaica - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of meeting rooms and limo/town car service. Event facilities measuring 1916 square feet (178 square meters) include conference space. This all-inclusive property also offers a nightclub, a sauna, and spa services. Guests can use the health club at a partner property.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 860 out of 1329 reviews" "
Rating 8 - Good. 274 out of 1329 reviews" "
Rating 6 - Okay. 109 out of 1329 reviews" "
Rating 4 - Poor. 49 out of 1329 reviews" "
Rating 2 - Terrible. 37 out of 1329 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Terrence

Stayed 5 nights in Aug 2024

8/10 Good

Kafi Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is beautiful and staff are always cleaning very early in the morning. The rooms need some TLC: hole in floor, mirror damaged,couch in the room the fabric was torn and dirty furniture. The staff made up for the room shortcomings. Pleasant and professional. Sending kudos to Lewis and Breana at front desk, Joan in the Vogue (lobby) bar. Buffet wait staff - Tamika, Prissy, Jovi ann, Oshanna, Dr. Phil. Krystal restaurant-Terranae, Beach servers - TaJohn and Orel. Housekeeping- Shantell. Thank you all for making our anniversary trip a delight.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kendall Everette

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Sep 2024

10/10 Excellent

Apaleoni, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely be going back on my next trip. Love it here there people are so nice I had a great time
Stayed 4 nights in Sep 2024

10/10 Excellent

Toiquina, Whitsett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my vacation, the Staff was amazing and friendly. The drinks were amazing, my room was huge and clean. I wasn’t able to work my air or tv to watch Netflix. When I reached out to guest services someone came right to my room immediately!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best. All the quests are so friendly and welcoming
Stayed 5 nights in Sep 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should definitely book. We will be booking again. They called and checked in on us. Ask if we need anything
Stayed 1 night in Sep 2024

10/10 Excellent

Jelisa, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Second year in a row & we loved every moment of our trip. Will definitely be going back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lisa Levette, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu Palace was very nice and I like the ability to go to the other two resorts to eat and drink and hang out as well as partake in their activities. It’s was like getting three resorts for the price of one. The staff members were really nice and accommodating, I wanted something specific to eat that they didn’t have on the buffet and any actually prepared it for me.
Stayed 5 nights in Sep 2024

10/10 Excellent

Annamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes the quality & cleanliness of the room 2020 plus the balcony scenery was amazing. A technology update should be made on their WiFi and Smart TV capabilites in the rooms and Sports Bar aresa.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jekia Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 3 nights in Jun 2024

8/10 Good

Deon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. We had a great time. The only criticism we have is the TV is older, we didn't have a remote when we got there, one of our favorite channels wasn't working, the tv speakers were blown out and distorted. Everything else was great.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Nice to see staff with so much courtesy and very clean great energy To God Be The Glory 🙏❤️🫡
Stayed 3 nights in Sep 2024

2/10 Terrible

Ash-Shahadah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely dirty. There were stains on the sheets, pillows, and pillow cases despite them cleaning our room every day. There were seats with fabric cushion on them with stains. Every time I received a new wash cloth I found hair in it that did not belong to me. All of the water on the resort has floaties in it. They have people that come to the beach in canoes and heckle you to buy things. They have people that stand outside of each hotel heckling you for rides and money. All they care about is your money. There was a point on the trip where they advertised free transportation to a club and back off the resort. They provided shuttle times for us to leave and return. The returning shuttle times were 1AM, 2AM, and 3AM. My family and I decided to catch the first shuttle there and the first shuttle back due to us going home the next day and needing to pack. When we went outside of to catch the first shuttle, we saw our drivers walking around, our shuttles parked, and a group of people waiting outside. After confronting one of the drivers they told us that the time had changed to them only leaving at 2AM and that if we really wanted to leave we had to buy a taxi. We sat outside on the steps for an hour waiting while taxi drivers heckled us. People from the club also tried to demand that we go back inside. Once 2AM came, there was a crowd of people pushing trying to ambush the bus to leave. This entire experience has made me never want to visit Jamaica again.
Stayed 4 nights in Sep 2024

6/10 Okay

Ernise

Liked: Staff & service, amenities
Disliked: Cleanliness
When I got to my room there was long blond hair everywhere to the point I had to ask them to change the sheets and mop the floors. Found little critters in the room as well, so I had to be sure to leave everything in my suit case and not leave it open. Other than room issues most of the staff was welcoming.
Stayed 4 nights in Sep 2024

8/10 Good

Robert Nunes Henriques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 3 RIU RESORTS connected (PALACE, REGGAE, MONTEGO BAY) after much research we chose the RIU PALACE. After visiting the other 2 upon arrival. We thought the RIU MONTEGO BAY was in our opinion was the nicest of the 3. The atmosphere is a bit more laid back at the PALACE but it’s a much smaller resort. The entertainment was TOP NOTCH at all the resorts. The food was similar to a GOLDEN CORAL I would give it a 5 out of 10. The 24 hours food and room service was TERRIBLE!! We went to dinner at the Asian restaurant ZEN and the STEAK restaurant they were decent. (Golden Coral with a garnish). House keeping was GREAT! Rooms were nothing special but not bad. (BEDS were on firmer side) Grounds were well maintained I bought Tylenol (25tabs) and a small bottle of affrin at gift shop ($65). DONT FORGET ANYTHING or you’re gonna pay!! If you care about your view double check room location, there are some(not all) terrible room views ! These resorts are in the airport flight line. You will have to pause your conversations as planes go over. (VERY LOUD) If we were to go to Jamaica again we would stay in NEGRIL due to the plane traffic! Drinks were great! Bring a YETI or similar. If you get frozen drinks they turn to syrup so fast because of the heat! Beaches and Cabannas were to die for!! OVERALL REMINDED me of a CARNIVAL CRUISE on LAND! HAVE FUN!
Stayed 7 nights in Sep 2024

6/10 Okay

IESHIA, Pontiac

Traveled with group
Disliked: Staff & service, amenities
Don’t be prepared to get the room you booked. It was 6 of us with 3 rooms, we all booked double beds and got there and they had none. The manager said they don’t book by how many beds which is dumb because every hotel, motel, resort does which is why rooms are called based off the bed size it is. Then she goes to say we would have to wait 2days for double bed rooms to be available. I recommend just doing a king size bed room and calling it a day.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gilbert

Stayed 7 nights in Aug 2024

10/10 Excellent

Cassandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, amazing vibes and even better staff! 10/10.
Stayed 3 nights in Sep 2024

10/10 Excellent

Reneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 5 nights in Sep 2024

10/10 Excellent

Ann Marie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Vacation Blast
It was my first time in Jamaica and I am happy I chose Riu Palace in Montego Bay. The resort was awesome.and I loved the idea that staying at the Riu Palace gives you access to Riu Montego and Riu Raggae. The food was great and the staff was friendly, helpful and pleasant. I would definitely be going back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Dakita

Liked: Cleanliness, staff & service, property conditions & facilities
Love it be back soon
Stayed 4 nights in Aug 2024