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Hotel Riu Reggae - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Reggae - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, laptop workspace, blackout drapes
3 outdoor pools, pool umbrellas, sun loungers
3 bars/lounges, 2 swim-up bars, 2 poolside bars
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Montego Bay, Montego Bay
  • Place, Blue Diamond Shopping Centre
    ‪4 min walk‬
  • Place, Whitter Village
    ‪5 min walk‬
  • Place, Doctor's Cave Beach
    ‪7 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room with Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room with Garden View

  • 312 sq ft
  • Sleeps 3

View all photos for Double Room with internal view

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room with internal view

  • 312 sq ft
  • Sleeps 3

View all photos for Double Room Standard with Side Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Side Sea View

  • 312 sq ft
  • Sleeps 3

View all photos for Double Room with Ocean View

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room with Ocean View

  • 312 sq ft
  • Sleeps 3

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (U)

8.0 out of 10
Very good
(218 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (Tropical View, U)

8.2 out of 10
Very good
(40 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(51 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Oceanfront (U)

9.2 out of 10
Wonderful
(20 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (E)

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Courtyard View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Courtyard View (E)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Garden View (L)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Courtyard View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Courtyard View (L)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (L)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (Tropical View, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Oceanfront (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Oceanfront (C)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (C)

7.6 out of 10
Good
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (Tropical View, C)

8.6 out of 10
Excellent
(16 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

7.4 out of 10
Good
(53 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CA)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (Tropical View, B2C-CA)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Oceanfront (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (L)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Oceanfront (L)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room -5 guests-

  • 678 sq ft
  • Sleeps 5

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  • Hot tub
  • Breakfast included
  • All inclusive
4.3 out of 5, Excellent, 5,193 reviews
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About this property

Hotel Riu Reggae - Adults Only - All Inclusive

4-star Montego Bay property with 4 restaurants
Catch some rays at the beach or spend the day relaxing at Hotel Riu Reggae - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Reggae - Adults Only - All Inclusive offers 454 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Montego Bay property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a waterslide, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Some rates at Hotel Riu Reggae - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Reggae - Adults Only - All Inclusive features a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. Dining is available at one of the property's 4 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 3 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a hot tub, a steam room, and spa services. Onsite self parking is complimentary.

Hotel Riu Reggae - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Bamboo - This buffet restaurant specializes in Asian cuisine.
Kulinarium - Onsite steakhouse. Open daily.
Dolce Vita - This restaurant specializes in Italian cuisine. Open daily.

All inclusive details

All-inclusive room rates at Hotel Riu Reggae - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 4 restaurants

Restaurants on site

  • Bamboo
  • Dolce Vita
  • Kulinarium

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Reggae Adults All Inclusive Montego Bay
Riu Reggae Adults All Inclusive
Riu Reggae Adults Montego Bay
Riu Reggae Adults
Riu Reggae Adults Only All Inclusive Opening Nov. 2016
Riu Reggae Adults Only – All Inclusive
Riu Reggae Adults Only All Inclusive
Riu Reggae Adults All Inclusive All-inclusive property
Riu Reggae Adults Inclusive i
Riu Reggae Inclusive Inclusive
Riu Reggae Adults Only All Inclusive
Hotel Riu Reggae - Adults Only - All Inclusive Montego Bay

Hotel Riu Reggae - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1078 out of 1946 reviews
Rating 8 - Good. 452 out of 1946 reviews
Rating 6 - Okay. 252 out of 1946 reviews
Rating 4 - Poor. 79 out of 1946 reviews
Rating 2 - Terrible. 85 out of 1946 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlene, Niverville

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean. All the staff was excellent.
Stayed 7 nights in Dec 2025

6/10 Okay

Curtis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
TV not working, could not see news.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jakira

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Everyone was nice and really made our stay enjoyable
Stayed 3 nights in Dec 2025

10/10 Excellent

Neil H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the room the staff just so excellent and great. I'm never staying nowhere else but RIU resorts hands-down, top-tier service, even though they are still rebuilding the country and going through
Stayed 3 nights in Dec 2025

10/10 Excellent

Jenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options could be better.
Stayed 4 nights in Dec 2025

8/10 Good

Sadeke

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Oct 2025

6/10 Okay

Monique

Front desk was horrible but the rest of the staff interaction was excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Ovedia C

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Great place for a girl trip for sure. I had an amazing time and so much fun. I can’t wait to go back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Brigette

Liked: Cleanliness, property conditions & facilities
Awesome trip!! Food was ok but resort was beautiful!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Monique Ann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place I had no complaints 10 out 10
Stayed 4 nights in Oct 2025

2/10 Terrible

Dazzlin

Disliked: Cleanliness, property conditions & facilities
I am writing to formally request a refund and resolution regarding my stay at your property during the recent hurricane. My experience was significantly impacted by poor communication and unclear emergency procedures. During the lockdown, guests were given no meeting points or guidance, leaving us completely unaware of the hotel’s emergency protocol. This created confusion and added unnecessary stress during an already difficult situation. We were informed the hotel was on lockdown, yet the buffet remained open, which was contradictory to the instructions provided. Additionally, I did not receive the bag of food that was supposed to be distributed to guests. The only time communication from the hotel was clear was when we were told that additional nights would need to be paid for, which felt unfair considering the circumstances and lack of support. As of today, I still have not received my refund, despite being told it would be processed. I have a printed copy of my receipt and can provide it upon request. I respectfully ask that you review my case and issue the refund owed to me as soon as possible. I appreciate your prompt attention to this matter and look forward to a resolution
Stayed 4 nights in Oct 2025

10/10 Excellent

Ke'Rome

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Aug 2025

6/10 Okay

Eileen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Poor Communication and Mishandling of Accommodation issue. I am writing to formally express my disappointment regarding my recent experience at your resort. Unfortunately, several issues during my stay and at the time of departure left me feeling frustrated and unsafe. On two separate occasions, I informed the front desk that my flight had been delayed and inquired about extending my stay. Each time, I was quoted a rate of $379 per night, which was far higher than expected and unaffordable at the time. Based on that information, I made the difficult decision to leave the resort. However, after I had already departed, I was informed that the rate had suddenly been changed to $89 per night. Had this information been provided earlier, I would have remained at the resort instead of leaving under stressful circumstances. To make matters worse, when I attempted to return—after realizing the resort I moved to was unsafe—the head of security denied me re-entry, leaving me scrambling to find shelter. This was an extremely distressing situation that could have been easily avoided with clearer communication and more compassionate handling from your staff. I am requesting that management review this situation carefully. I believe the way the matter was handled demonstrates a significant lack of communication and guest care, which is not what one would expect from a resort of your reputation. I would appreciate an explanation and any possible goodwill gesture to address the distress this
Stayed 7 nights in Oct 2025

2/10 Terrible

Mirza

Stayed 7 nights in Oct 2025

10/10 Excellent

Traniece, Brooklyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Niegria

Stayed 5 nights in Oct 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very nice. Staff were so nice
Stayed 5 nights in Sep 2025

2/10 Terrible

Zacoiya

Disliked: Cleanliness, staff & service, property conditions & facilities
NEVER AGAIN
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities
Very nice place to stay
Stayed 4 nights in Oct 2025

2/10 Terrible

Montray

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was there during hurricane Melissa they did not treat us well mentally WiFi & tv was gone water was accessible two times per day 7am to 8am & 5pm to 7pm witch was cold so cold showers you couldn’t flush toilet witch led to a stinky smelling resort also the ac went out the staff hid our liquor away from us mean while riu palace & Montego Bay had WiFi liquor & live dj atleast being their for their guests mentally basically all we had at reggae was food & a room no pool or beach access
Stayed 4 nights in Oct 2025

2/10 Terrible

Daniel Sosa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 6 nights in Oct 2025