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Sea Shell Palms

2.5 star property

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Photo gallery for Sea Shell Palms

Property grounds
Outdoor pool
Two Bedroom Apartment (2 Full Beds) | Down comforters, individually decorated, individually furnished, desk
Double One Bedroom Suite (1 Full Bed) | Private kitchen | Fridge, microwave, coffee/tea maker, rice cooker
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Laundry
  • Air conditioning

Explore the area

Map
Pompano Bay, Tower Isle, St Mary, Ocho Rios, Tower Isle
  • Rio Nuevo Battle Site
    ‪3 min drive‬
  • Mystic Mountain
    ‪14 min drive‬
  • Dunn's River Falls
    ‪16 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪9 min drive‬

Room options

View all photos for Twin Two Bedroom Suite (4 Single Beds)

Twin Two Bedroom Suite (4 Single Beds) | Down comforters, individually decorated, individually furnished, desk

Twin Two Bedroom Suite (4 Single Beds)

  • 500 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin One Bedroom Suite (2 Single Beds)

Twin One Bedroom Suite (2 Single Beds) | Down comforters, individually decorated, individually furnished, desk

Twin One Bedroom Suite (2 Single Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room (1 King Bed)

Deluxe King Room (1 King Bed) | Down comforters, individually decorated, individually furnished, desk

Deluxe King Room (1 King Bed)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Two Bedroom Suite (1 King + 2 Single Beds)

King Two Bedroom Suite (1 King + 2 Single Beds) | Down comforters, individually decorated, individually furnished, desk

King Two Bedroom Suite (1 King + 2 Single Beds)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for King One Bedroom Suite (1 King Bed)

King One Bedroom Suite (1 King Bed) | Down comforters, individually decorated, individually furnished, desk

King One Bedroom Suite (1 King Bed)

  • Sleeps 2
  • 1 King Bed

Twin Two Bedroom Suite (6 Single Beds)

  • Sleeps 6
  • 6 Twin Beds

View all photos for Two Bedroom Apartment (2 Full Beds)

Down comforters, individually decorated, individually furnished, desk

Two Bedroom Apartment (2 Full Beds)

  • 800 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (1 Full Bed)

Deluxe Double Room (1 Full Bed) | Down comforters, individually decorated, individually furnished, desk

Deluxe Double Room (1 Full Bed)

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Single Bed)

Deluxe Twin Room (2 Single Bed) | Down comforters, individually decorated, individually furnished, desk

Deluxe Twin Room (2 Single Bed)

  • 300 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double One Bedroom Suite (1 Full Bed)

Down comforters, individually decorated, individually furnished, desk

Double One Bedroom Suite (1 Full Bed)

  • 500 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Sea Shell Palms

Tower Isle hotel with 1 restaurants, connected to a shopping center
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, conference space, and concierge services. Weekly housekeeping is available.
Sea Shell Palms offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch Smart televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and rice cookers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sea Shell Palms features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1300 square feet (121 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site.

Sea Shell Palms has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.
Dubplates Rest. & Grill - Onsite diner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dubplates Rest. & Grill

Things to do

  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 50 per stay
  • Service fee: USD 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 57966414

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

SEA SHELL PALMS Hotel
SEA SHELL PALMS Tower Isle
SEA SHELL PALMS Hotel Tower Isle

Sea Shell Palms Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 71 out of 144 reviews
Rating 8 - Good. 47 out of 144 reviews
Rating 6 - Okay. 11 out of 144 reviews
Rating 4 - Poor. 5 out of 144 reviews
Rating 2 - Terrible. 10 out of 144 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

heather David

Stayed 1 night in Jan 2025

2/10 Terrible

Yanikee

Traveled with partner
I never got the password for the wifi and was without service.
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second stay at Sea Shell Palms. My first experience in May was very positive, so when I returned to Jamaica, I knew I wanted to stay here again. It is near Ocho Rios. Tower Isle is quiet and Sea Shell Palms offers great value for the cost. The rooms are clean and comfortable. Guests select what they would like for breakfast the day before and it is delivered to your door in the morning- delicious and filling. Everyone at Sea Shell Palms is friendly and the balcony with chairs is a nice place to sit and relax, read, and talk with staff and other guests. In front of the hotel is a plaza with everything I needed- grocery stores, restaurant, ice cream shop, pharmacy, post office, and church. When I was at Sea Shell Palms in May, they were working on putting in a swimming pool. When I returned in November, the pool was ready and I enjoyed swimming laps. So my stay was even better this time.
Stayed 25 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy comfortable and clean the convenience of an all encompassing studio apartment with the feel of a suite. The staff was great especially the security. My new fav place to stay in Jamaica
Stayed 5 nights in Dec 2024

8/10 Good

Ari

Stayed 2 nights in Nov 2024

4/10 Poor

Kevin

Traveled with family
Liked: Staff & service
Disliked: Amenities
1st let me say that the people that worked the property was nice and one of them even saved my life (jade), 2nd was the fact that there is nothing to eat in the area if the one restaurant closes, 3rd if venture to far away from the property and the locals realize that you're not from there, you may not make it back to your room, 4th the water is turned off at about 6pm and that's that, 5th if your toilet and shower work at the same time than you have a winning room, over all I'm all for supporting local businesses wherever i might visit but i like to eat and i would like not to be robbed by the pool, although they do have security and they are visible on the property but if you leave to go to the store you're basically on your own. Dont make tge mistake i made, go to a resort.
Stayed 4 nights in Dec 2024

8/10 Good

Sansophia

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water was not hot; TV could not get local channel Overall not a bad place to stay. Security Guard on duty wore many hats, and did a good job.
Stayed 1 night in Dec 2024

6/10 Okay

Leslie

Stayed 1 night in Oct 2024

10/10 Excellent

Clarence

Stayed 2 nights in Nov 2024

10/10 Excellent

tatiana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly was wonderfully peaceful and accommodating to me and my child. We had the suite and it was conveniently stocked every cleaning dat with watwr and juice as needed. Cleaning was grewat. Wifi acess was great. Water pressure and temperature was amzong. Definitely would recommend to all who want somewhere cozybto stay for a short time or extended stay. Plus the complementary breakfast everyday was delish! Thanks Seashells. Iwill be coming back soon
Stayed 5 nights in Nov 2024

10/10 Excellent

Renee T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping didn’t check on us or clean much but if we asked for help they did come
Stayed 6 nights in Oct 2024

8/10 Good

christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean rooms.
Stayed 1 night in Nov 2024

6/10 Okay

Ethel

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

6/10 Okay

ETHEL

Traveled with partner
My dislike was my room was not clean for 4 days and the kettle taken from my room and when I speak the young lady told me she cannot control the behavior of the staff neither can i control my husband or children. That comment was very personal all because I have a complain about the service. I had to check out 1 day early because I felt violated so i need my refund back . Please confirm my complaint and send my refund back to my card. Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

GLENROY

Stayed 6 nights in Sep 2024

10/10 Excellent

Donald

Staff was very friendly and facility was very clean .I enjoyed my stay
Stayed 3 nights in Oct 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is highly recommended.
Stayed 5 nights in Oct 2024

10/10 Excellent

Dionne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, and breakfast was delicious.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 3 nights in Oct 2024

8/10 Good

Maximina, Bronx

Liked: Staff & service
I liked & enjoyed my 1bdrm suite. It was beautiful & very comfy. The TV in the bdrm wasn’t working for the 1st 2 days. But they came & fixed the problem. The pool was a beautiful nice size. 3ft-6ft. But the surrounding of the pool was gravel, dirt & rocks…
Stayed 9 nights in Sep 2024

10/10 Excellent

Kelrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful. The breakfast was great. The pool was very big and spacious. Overall I will definitely book here again 10/10
Stayed 6 nights in Sep 2024

8/10 Good

patrick

Stayed 10 nights in Aug 2024

10/10 Excellent

Venessa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my time there
Stayed 6 nights in Sep 2024

8/10 Good

VENECIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamaican full breakfast was great. Staff very helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue we really had was the water is shut off at 8-10pm each night We were not told about this And we like to shower before bed each night Once we asked about the water issue They happily fixed the issue and we had water each night after Great room, breakfast is good Staff are very friendly and helpful
Stayed 9 nights in Aug 2024