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Sea Shell Palms

2.5 star property

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Photo gallery for Sea Shell Palms

Outdoor pool
Double One Bedroom Suite (1 Full Bed) | Private kitchen | Fridge, microwave, coffee/tea maker, rice cooker
Two Bedroom Apartment (2 Full Beds) | Down comforters, individually decorated, individually furnished, desk
Property grounds
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Laundry
  • Air conditioning
$92
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Pompano Bay, Tower Isle, St Mary, Ocho Rios, Tower Isle
  • Place, Coral Reef
    ‪2 min drive‬
  • Place, Mystic Mountain
    ‪16 min drive‬
  • Place, Dunn's River Falls
    ‪18 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room (1 Full Bed)

Deluxe Double Room (1 Full Bed) | Down comforters, individually decorated, individually furnished, desk

Deluxe Double Room (1 Full Bed)

7.0 out of 10
Good
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double One Bedroom Suite (1 Full Bed)

Down comforters, individually decorated, individually furnished, desk

Double One Bedroom Suite (1 Full Bed)

  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment (2 Full Beds)

Down comforters, individually decorated, individually furnished, desk

Two Bedroom Apartment (2 Full Beds)

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room (1 King Bed)

Deluxe King Room (1 King Bed) | Down comforters, individually decorated, individually furnished, desk

Deluxe King Room (1 King Bed)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (2 Single Bed)

Deluxe Twin Room (2 Single Bed) | Down comforters, individually decorated, individually furnished, desk

Deluxe Twin Room (2 Single Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Two Bedroom Suite (1 King + 2 Single Beds)

King Two Bedroom Suite (1 King + 2 Single Beds) | Down comforters, individually decorated, individually furnished, desk

King Two Bedroom Suite (1 King + 2 Single Beds)

  • 500 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Two Bedroom Suite (4 Single Beds)

Twin Two Bedroom Suite (4 Single Beds) | Down comforters, individually decorated, individually furnished, desk

Twin Two Bedroom Suite (4 Single Beds)

  • 500 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for King One Bedroom Suite (1 King Bed)

King One Bedroom Suite (1 King Bed) | Down comforters, individually decorated, individually furnished, desk

King One Bedroom Suite (1 King Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin One Bedroom Suite (2 Single Beds)

Twin One Bedroom Suite (2 Single Beds) | Down comforters, individually decorated, individually furnished, desk

Twin One Bedroom Suite (2 Single Beds)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Twin Two Bedroom Suite (6 Single Beds)

  • 2 bedrooms
  • Sleeps 6
  • 6 Twin Beds

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About this property

Sea Shell Palms

Tower Isle hotel with 1 restaurants, connected to a shopping center
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, conference space, and concierge services. Weekly housekeeping is available.
Sea Shell Palms offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch Smart televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and rice cookers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sea Shell Palms features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1300 square feet (121 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site.

Sea Shell Palms has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.
Dubplates Rest. & Grill - Onsite diner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dubplates Rest. & Grill

Things to do

  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 70 per accommodation, per stay
  • Service fee: USD 7 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 57966414

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

SEA SHELL PALMS Hotel
SEA SHELL PALMS Tower Isle
SEA SHELL PALMS Hotel Tower Isle

Reviews

Sea Shell Palms Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 99 out of 191 reviews
Rating 8 - Good. 56 out of 191 reviews
Rating 6 - Okay. 14 out of 191 reviews
Rating 4 - Poor. 10 out of 191 reviews
Rating 2 - Terrible. 12 out of 191 reviews

Reviews

10/10 Excellent

toniann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and very professional. The breakfast was top tier and the rooms and grounds were very clean. Its a safe and peaceful property to stay no hassle good relaxation lots of activities close by ...tourist attractions and plenty beaches and rivers. I would highly recommended
Nice pool
Beautiful scenery
Stayed 2 nights in Aug 2025

10/10 Excellent

jumaane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to be
Stayed 1 night in Aug 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent friendliness and helpfulness of staff was excellent only 10 mins from the center of ocho rios if you want to be away from the hustle of the city this is the place clean quiet safe no one bothering you I enjoyed my stay 24 hr security only thing missing was not being on the beach but it’s only mins away
Stayed 4 nights in Aug 2025

10/10 Excellent

Shelaine

Traveled with group
Liked: Cleanliness, staff & service, amenities
As two young females going to have a night out. We felt very safe due to the level of security given and communication. Damien and his coworker were very thoughtful and ensured the room was comfortable with AC on and that we were connected to Wi-Fi. The breakfast was delicious and very filling . The Manager on the day was welcoming and a little flexible with us which we really appreciated , the cleaning Lady does a fantastic job and we believe she is definitely an attribute to your company. Additionally we really appreciate the night staff Damien & co worker (I think that’s his name) due to them looking out for our safety at a night out. We look forward to coming again soon thank you from Miss White.
Stayed 1 night in Aug 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, the pool is big and nice. I enjoyed the breakfasts and the staff is very friendly and accommodating.
Stayed 8 nights in Jul 2025

4/10 Poor

Keisha

Traveled with partner
Liked: Amenities, property conditions & facilities
Nothing really
Stayed 7 nights in Jul 2025

6/10 Okay

Amelia

Stayed 4 nights in Jul 2025

2/10 Terrible

Layla

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book. The pictures and description is fake. Scary reception and poor service at checkin. Security guard is also the room service. AC does not work. Filth bathrooms. Lights or flickering like in a scary movie. Not reliable. Scheduled breakfast for 7:30. I had to chase the security guard to remind him of our food. There was hair and eggs crack on my breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet staff was very courteous It was very peaceful and relaxing Felt safe Enjoyed my daily breakfast Great place to stay if you like some peace of mind Highly recommend it
Stayed 4 nights in Jul 2025

10/10 Excellent

Claston

Business traveler
Liked: Amenities
Easily accessible, availability of dining options, Excellent customer service
Stayed 4 nights in Jul 2025

6/10 Okay

nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We drove into the property for check in. A security guard told us we had to check in with him because the office was closed. It was a very strange, awkward check in process with an unprofessional security guard.
Stayed 1 night in Jul 2025

8/10 Good

Anon

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2025

4/10 Poor

Shantia

It’s a place to rest for the night or to stay if you will be mostly of the property to adventure near by, Room is clean and nice, pool is out of service due to its condition. Otherwise good service and clean room to sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Althea, NORTH LAUDERDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, clean and safe
Stayed 19 nights in Jun 2025

10/10 Excellent

Stephon

Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious, fresh breakfast every day. Staff was diligent about getting our breakfast order. Great intro to Jamaican food! Rent a car or book a lot of tours that pick you up and bring you back. Day trip to Negril highly recommended! Day trip to Kingston good too. Fern gully road is very scenic but narrow.
Stayed 8 nights in Jun 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute booking, glad we went here

We booked last minute. Checked in and greeted by a very helpful security. He explained everything and let us know of free breakfast . He got us to our very clean room. He even took our order for breakfast next day and asked what time we wanted it delivered. Bed comfortable, tv worked well. Breakfast was good. Overall excellent.
Stayed 1 night in Jun 2025

8/10 Good

Tara-Lee

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food and pool were the absolute highlights. Most of the staff were friendly. I arrived late the night before Labour Day and was greeted by security. They were great. I did not get my Wifi passwords until the 4th day of my 6 day stay as no staff in the office for 4 days. Long weekend, no problem. The last night of my stay, I was advised no visitors after 5 PM after I had invited friends over. It was a new rule, yet wasn't posted anywhere. It felt discriminatory. After advocating for my visitors on the property, I was extended the privlage of them being able to use the pool and hang out as long as they didn't stay overnight. Overall, the location was great and it was extremely peaceful. The food was fabulous and the pool is a definite asset. It was well suited for my needs.
Stayed 6 nights in May 2025

10/10 Excellent

Zaphrirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous and staff was helpful and very friendly
Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Dionne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is terrific and the security are so friendly and helpful. The lady who attened to our room was very nice. Highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

Marianna, Ottawa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Me and my friend came for a week for a girls trip and we had an amazing time. The staff are very nice and you can request clean towels and drinks/tea free of charge. The pool and jacuzzi are amazing temperature, the breakfast was very good. There is regular house keeping and if you have any questions, you can ask the front office, Amazing stay.
Stayed 7 nights in May 2025

10/10 Excellent

David

Stayed 4 nights in May 2025

10/10 Excellent

Danni

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and nice.
Stayed 2 nights in May 2025

4/10 Poor

Tiffany

Liked: Cleanliness, staff & service, room comfort
The stay was ok probably would have been better if the tv was working. When we advised they never came to resolve the issue
Stayed 3 nights in May 2025