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The Cardiff Hotel & Spa

4.5 star property

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Photo gallery for The Cardiff Hotel & Spa

Outdoor pool
Front of property - evening/night
Lobby sitting area
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym
$164
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
8 Riketts Ave., Runaway Bay, Saint Ann
  • Runaway Bay Beach
    ‪16 min walk‬
  • Ocean View Beach
    ‪3 min drive‬
  • Cardiff Hall Beach
    ‪3 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪57 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About this property

The Cardiff Hotel & Spa

4.5-star Runaway Bay resort with restaurant
Hop on The Cardiff Hotel & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa.
The Cardiff Hotel & Spa offers 56 accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Runaway Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a steam room, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Cardiff Hotel & Spa like an outdoor pool and a fitness center.

A complimentary breakfast is offered each morning. The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury resort also offers a steam room, a garden, and a terrace. Onsite self parking is complimentary.

The Cardiff Hotel & Spa has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Isabella's - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Isabella's

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cardiff Hotel Runaway Bay
Cardiff Runaway Bay
Cardiff Hotel
The Cardiff Hotel Spa
The Cardiff Hotel & Spa Resort
The Cardiff Hotel & Spa Runaway Bay
The Cardiff Hotel & Spa Resort Runaway Bay

The Cardiff Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 110 out of 264 reviews
Rating 8 - Good. 96 out of 264 reviews
Rating 6 - Okay. 34 out of 264 reviews
Rating 4 - Poor. 14 out of 264 reviews
Rating 2 - Terrible. 10 out of 264 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Elaine

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great stay but needs update!!

The hotel staff are extremely friendly and helpful. The hotel decor is clean but really needs updating. The are wonderfully natural, with a variety of fruit trees and plants. Food was really good and authentically Jamaican. Would stay again, but the decor and furnishings need updating
Stayed 2 nights in May 2025

2/10 Terrible

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Sashawna

Traveled with partner
Liked: Cleanliness
Nothing unique just small upgrades since I was last there
Stayed 1 night in May 2025

6/10 Okay

Easton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice getaway, suitable prices and convenience of spa.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in Apr 2025

6/10 Okay

Lorraine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall beautiful and well maintained property. There was no wifi available all 5 days i was there. I had to leave the room and go to the lobby which was very inconvenient. There was no luggage assiatance and i realized I had to go 2 flights of stairs with a very heavy suitcase. The dogs barking at night was very disruptive. Information is not forthcoming. I had to find out the fay before i left that i could order food from the restaurant outside of the set times for lunch, dinner etc. Coffee is not readily available, I can order room service, however for breakfast i had to find out while i was having service that there is a fee for breakfast to be brought to you. Also there is no f/u with the staff. Every staff that told me "i will inquire and let you know." Never got back to me which was frustrating. I only asked on day 3 if i could have pancakes or eggs for breakfast. There is no catering to small kids not from an island for breakfast. Which if breakfast is included (which is factored into the cost) why do i have to pay extra so my child under age 10 can eat? Ridiculous. I arrived at 6:30pm for dinner. At 645 i was told they were not ready. 10 minutes later still nothing. Suddenly i saw a guest arrived at the station and was being served. My waiter came back 20 minutes later, to say you can get food from the buffet. I said clearly. You left 45 minutes ago. Awful service. Adding to this I waited almost an hour to get checked in.
Stayed 5 nights in Apr 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay here.. the food was amazing and the staff was very accommodating and friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Melton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice and convenient place to stay. The food was good, portions were satisfactory, and staff was helpful, especially Vladimir.
Stayed 4 nights in Mar 2025

8/10 Good

Keisha

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Camille

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was huge and clean However bathroom very old and dated
Stayed 1 night in Apr 2025

8/10 Good

Denese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very courteous and friendly. Love, Love breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kingsley, Alexandria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vladimir at the desk was great. Our staff interaction was great as well
Stayed 1 night in Mar 2025

8/10 Good

Rohan

Stayed 1 night in Mar 2025

10/10 Excellent

Ewan

Stayed 1 night in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My overall experience was good, staff was very helpful and professional. I enjoyed the meals prepared.
Stayed 1 night in Feb 2025

10/10 Excellent

Wilford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Jewel

Excellent food ! Amazing staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Rackell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was actually our 2nd stay and we loved it.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and peaceful

We had a lovely time at Cardiff Hotel. The place was clean, and the staff were courteous and helpful. We had hot delicious breakfast every morning of different local foods. We got complementary water and juices every other day. Free beach shuttle took us to the beach. We enjoyed our stay and would go again. I would recommend this hotel to my friends and family. JB
Stayed 7 nights in Dec 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful gardens and friendly helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Vijay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

6/10 Okay

Wayne

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
Just as I imagined it to be, an old small hotel with much needed manicure care away from the central areas. The food was good, better than other larger hotels and the views out to the ocean is spectacular. This hotel is located on a small hill and away from the ocean. It does not offer entertainment but always host events there. The majority of the staff workers are HEART students. It is advisable to choose the meal package as there's no place close by to buy food independently.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved This Place - Great Find!!

Nicer than I expected. Charming hotel with fine dining. The food was amazing. I utilized their room service and it was handled very well. Attractive pool with nice umbrellas and chairs. Pretty manicured lawns around entrance. I loved the Cardiff Hall private beach! The hotel shuttle driver was efficient and a nice guy. Everybody there tries very hard. It was a good find. Will stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant
Stayed 1 night in Oct 2024

8/10 Good

MS. Rashiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place really enjyed my stay, great food but room needs an update, and more bug prevention applied
Stayed 2 nights in Sep 2024