Best Western The Inn & Suites Pacific Grove

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western The Inn & Suites Pacific Grove

Exterior
Balcony
Standard Room, Multiple Beds, Non Smoking, Balcony | In-room safe, desk, blackout drapes, iron/ironing board
Free daily continental breakfast
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Breakfast included
  • Free WiFi
  • Business services

Explore the area

Map
660 Dennett St, Pacific Grove, CA, 93950
  • 17-Mile Drive
    6 min walk
  • Phoebe's Cafe
    4 min walk
  • Monterey Transit Plaza
    7 min drive
  • Monterey, CA (MRY-Monterey Peninsula)
    15 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western The Inn & Suites Pacific Grove

Pacific Grove hotel walkable to 17-Mile Drive
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Best Western The Inn & Suites Pacific Grove offers 30 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western The Inn & Suites Pacific Grove is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

More

  • 3 floors
  • 9 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Express Inn Pacific Grove
Howard Johnson Express Pacific Grove
Best Western Inn Pacific Grove
Best Western Pacific Grove
Howard Johnson Pacific Grove
Pacific Grove Howard Johnson
The & Suites Pacific Grove
Best Western The Inn & Suites Pacific Grove Hotel
Best Western The Inn & Suites Pacific Grove Pacific Grove
Best Western The Inn & Suites Pacific Grove Hotel Pacific Grove

Best Western The Inn & Suites Pacific Grove Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rosa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a plesant stay. The hotel is in a quiet neighborhood so it felt very relaxing but close enough to nearby attractions and restaurants. We plan to stay there again when visting the area.
Stayed 3 nights in Jul 2024

4/10 Poor

VERONICA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dr. Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very quant and lots of deer around the property
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 6 nights in Aug 2024

6/10 Okay

Marissa

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We have stayed here multiple times and come back due to the spacious rooms with a child. Breakfast staff were super friendly. Rooms could be updated and tv channels did not work at all. Two male staff members were not very helpful and rude. My partner went to ask for more towels and was denied due to the room being under my name; I had to dress and go ask for towels and they did not ID me but ID’d my partner? We will plan for another place next time if issues not addressed.
Stayed 3 nights in Aug 2024

8/10 Good

Ahmed

Traveled with family
Liked: Cleanliness, amenities
Nice, quiet location but old facility that needs some love (carpets definitely need to be updated). Multi bed room’s kitchenette has a small sink, microwave and coffee machine (no utensils no plates).
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great space for a guys' golf trip. The room had two separate rooms and was big enough to stretch out after 36 holes.
Stayed 3 nights in Jun 2024

10/10 Excellent

Trish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here, was quiet and parking was great! Breaky was also a nice added bonus!
Stayed 1 night in Aug 2024

6/10 Okay

Tracy

Traveled with family
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

David, Enola

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast area too small. Front desk person not friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Estella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Traveled with family
Disliked: Staff & service
Staff not accommodating. Had to wait 15 minutes to check in, not because room wasn't ready, but because it was not 3:00. Too expensive for a Best Western
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I like and understand the safety that comes with needing a key to get to your room. It limits door dash and other delivery services
Stayed 3 nights in May 2024

10/10 Excellent

kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Theresa

Traveled with partner
Replacing the very old and worn carpets will probably help in decreasing the pungent odour.
Stayed 3 nights in Jul 2024

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

SONIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute room in convenient location. Clean. Great breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Amir

Stayed 3 nights in Jul 2024

8/10 Good

shannon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is very basic. Clean, convenient light breakfast, but no frills overall. I was satisfied, but not overly impressed. We’ve stayed here several times and probably will again. Staff was friendly, especially the lady in the breakfast room.
Stayed 2 nights in Jul 2024

4/10 Poor

JOSEPH, PORTLAND

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was run down, not particularly clean. Staff was unhelpful and surly. Only 1 person on staff exhibitied any helpfulness.
Stayed 3 nights in Jul 2024

8/10 Good

Ken

Liked: Property conditions & facilities
.
Stayed 2 nights in Jul 2024

8/10 Good

Gema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included and delicious! Also very quiet and nice
Stayed 1 night in Jul 2024