SureStay Hotel by Best Western Seaside Monterey

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Seaside Monterey

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe
Room amenity
Garden
Lobby
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
1893 Fremont Blvd, Seaside, CA, 93955
  • Del Monte Beach
    ‪3 min drive‬
  • Cannery Row
    ‪7 min drive‬
  • Monterey Bay Aquarium
    ‪9 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪3 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(17 reviews)
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

Similar properties

About this property

SureStay Hotel by Best Western Seaside Monterey

Seaside hotel with free breakfast
Along with laundry facilities, this smoke-free hotel has express check-out and a garden. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
SureStay Hotel by Best Western Seaside Monterey offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Beds feature Egyptian cotton sheets. 36-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Seaside hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

SureStay Hotel by Best Western Seaside Monterey is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Express Inn Monterey
Howard Johnson Express Inn Monterey Seaside
Howard Johnson Express Monterey
Howard Johnson Express Monterey Seaside
Howard Johnson Inn Monterey
Howard Johnson Monterey
Monterey Howard Johnson
SureStay Hotel Best Western Seaside Monterey
SureStay Hotel Best Western Monterey
SureStay Best Western Seaside Monterey
SureStay Best Western Monterey
Surestay By Seaside Monterey
SureStay Hotel by Best Western Seaside Monterey Hotel
SureStay Hotel by Best Western Seaside Monterey Seaside
SureStay Hotel by Best Western Seaside Monterey Hotel Seaside

SureStay Hotel by Best Western Seaside Monterey Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 313 out of 1010 reviews
Rating 8 - Good. 295 out of 1010 reviews
Rating 6 - Okay. 173 out of 1010 reviews
Rating 4 - Poor. 100 out of 1010 reviews
Rating 2 - Terrible. 129 out of 1010 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tifanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parth the employee was very welcoming as I checked in for my reservation. The room, bedding & bathroom is clean. Location is convenient close to everything. My family & I stayed for the night visiting from SF to visit aquarium of the bay. Looking forward to come back here!
Stayed 1 night in Apr 2025

8/10 Good

Schaler

Stayed 2 nights in Mar 2025

6/10 Okay

Douglas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lizibeth

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check In, Clean room, great customer service
Stayed 1 night in Apr 2025

6/10 Okay

Leticia

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Andres

Traveled with partner
Disliked: Amenities, property conditions & facilities
First of all, the place was listed as a hotel and it was a motel which was misleading. The fridge and the ac/heater were making a lot of noise which made it really hard to rest. We spoke with the staff and no one was able to solve the issue, the phone on our room was also either not working or no one ever answer our calls. Also the lighting was not great, the window curtain did not cover all the light coming through during the night time and made it very difficult to sleep. The floor was squeaking in the first floor and the second, and we could hear all the steps and noises from the people above us, overall, the place is not quiet and lots of noises around and the lighting needs improvement…
Stayed 2 nights in Apr 2025

2/10 Terrible

Eduardo

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely bad experience, very bad customer services, they are not interested to resolve problems for customers. Bed dirty, Bed in not good conditions for healthy stays, inside of Room dirty areas, one missing blind on Windows. Bed was in bad shape. Asked for Room change, they denied my request. Asked for Money Refund to find another hotel, they refused. NOT PAID my money back.
Stayed 1 night in Feb 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Keith

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont judge a book by its cover
Stayed 1 night in Apr 2025

8/10 Good

DORA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The morning clerk was awesome!
Stayed 3 nights in Mar 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was quite limited. Juice containers were not filled either.
Stayed 1 night in Apr 2025

8/10 Good

Tracy, Salinas

Stayed 4 nights in Mar 2025

8/10 Good

Cestre

Stayed 1 night in Mar 2025

6/10 Okay

James

Disliked: Room comfort

Could use more comfort

Room was updated. The bed was extremely uncomfortable and the room never got dark because of the outdoor lighting. Maybe some room darkening curtains would help.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Benjawan, Chatsworth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Mar 2025

2/10 Terrible

Madison

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL EXPERIENCE!!

Had no hot water, they came to “fix” it and barely made a difference. Also says there was breakfast included, majority of it was “out of order” and “not available”. Sink was clogged, most of the furniture in the room was broken and/ or handles falling off of drawers. Paid $500 for 2 nights and was AWFUL. Talked to other residents and they all said this place looked NOTHING like the pictures. They show pictures of jetted bathtubs and when the lobby was asked about it they said none of their rooms had jetted tubs. All reviews on this place are paid reviews.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Danny

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower stopped working when I was shampooing hair had to make water come out of tub spot to get shampoo out of my hair The wooded blinds were broken so light shines in all night
Stayed 1 night in Mar 2025

10/10 Excellent

Iana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Iana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

8/10 Good

Adelaide

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed, linen and room were cleaned. A large parking lot is definitely a plus but after dinner hours we ended up almost parking elsewhere as it was full with construction truck. Continental breakfast was a small but definitely enough for us

6/10 Okay

Iris Elena

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Noisy and people smoking too close to the rooms.
Stayed 1 night in Mar 2025