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SureStay Hotel by Best Western Seaside Monterey

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Seaside Monterey

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets
Lobby
Reception
Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets
Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1893 Fremont Blvd, Seaside, CA, 93955
  • Fisherman's Wharf
    ‪6 min drive‬
  • Cannery Row
    ‪7 min drive‬
  • Monterey Bay Aquarium
    ‪8 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, in-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

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About this property

SureStay Hotel by Best Western Seaside Monterey

Seaside hotel with free breakfast
Laundry facilities, express check-out, and a garden are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
SureStay Hotel by Best Western Seaside Monterey offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Beds feature Egyptian cotton sheets. 36-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Seaside hotel also offers a vending machine, multilingual staff, and a garden. Onsite self parking is complimentary.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Express Inn Monterey
Howard Johnson Express Inn Monterey Seaside
Howard Johnson Express Monterey
Howard Johnson Express Monterey Seaside
Howard Johnson Inn Monterey
Howard Johnson Monterey
Monterey Howard Johnson
SureStay Hotel Best Western Seaside Monterey
SureStay Hotel Best Western Monterey
SureStay Best Western Seaside Monterey
SureStay Best Western Monterey
Surestay By Seaside Monterey
SureStay Hotel by Best Western Seaside Monterey Hotel
SureStay Hotel by Best Western Seaside Monterey Seaside
SureStay Hotel by Best Western Seaside Monterey Hotel Seaside

SureStay Hotel by Best Western Seaside Monterey Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 303 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 116 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
Pros: price, clean room, comfortable bed, microwave, fridge. Cons: noisy location, poor water pressure and temperature, no curtains, only low quality shutters so lots of light when sleeping. Probably wouldn't stay again.
Stayed 3 nights in Dec 2024

4/10 Poor

angelo

Business traveler
Disliked: Amenities, property conditions & facilities
The manager tried to charge me twice.
Stayed 28 nights in Nov 2024

8/10 Good

Todd

Stayed 1 night in Nov 2024

2/10 Terrible

Francisco

Don’t care to stay there again
Stayed 1 night in Nov 2024

6/10 Okay

Veronica

Disliked: Staff & service
Room was ok, a little pricey in my opinion. Located right infront of a homeless encampment. There was tape on the blinds, the shower knobs were so loose and difficult to get any type of correct temperature because of it. The tv did not work at all (kept losing the signal the whole stay) so that was a inconvenience. Then around 12am we got cold and called front desk to see if we could get an extra blanket and they said no mam’ we are closed lol. So I don’t know about that part. Only good part of our stay was the jetted tub, it was a great size and jets actually worked. Would come back if I had a discounted price or promo but not full price.
Stayed 1 night in Dec 2024

6/10 Okay

Chaitanya Kumar

Stayed 1 night in Dec 2024

6/10 Okay

Sujit

Traveled with family and small children
Liked: Cleanliness
Nice location, close costco and other shopping stores. Room and breakfast was ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be back , loved how close it is to everything
Stayed 6 nights in Nov 2024

8/10 Good

INOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for Money.
Stayed 1 night in Nov 2024

2/10 Terrible

haydee

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bed had a lot of hair on it. The front desk person was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave us Consideration after midnight
I want to rate this hotel and the whole staff for accommodating us even if we check in after their regular hours. We checked in almost past 1am although their policy was the check in hours is between 3pm and 12mn. I asked for a consideration and favor to one of the staff when I called they asked what time we could arrived and they still accepted us after past midnight. Thank you to all the management of this Hotel.
Stayed 1 night in Nov 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Decent Stay
Walls have little to no sound insulation. I could hear everything from my hotel neighbors. This woke me up and kept me up at night.
Stayed 1 night in Nov 2024

4/10 Poor

Brandy

Traveled with family
Disliked: Property conditions & facilities
The bed was EXTREMELY hard! The room has a smell to it. The shower didn't stay hot...it was safe enough for a toddler to shower with the knob turned all the way on heat. The breakfast was frozen waffles, hard boiled eggs, cold cereal, a few slices of bread, envelopes of oatmeal and 3 green apples. The room didn't look like what was shown on line. I hate I chose this place in the end. I learned you can't always go CHEAP. Worse TWO days ever.
Stayed 2 nights in Nov 2024

6/10 Okay

Ron

Stayed 1 night in Nov 2024

4/10 Poor

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities
Not Best Western quality, more like a Motel 6. Best Western should be ashamed to have their name attached to this type of motel
Stayed 2 nights in Nov 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Poor customer service
Got to the motel about 1:30 PM. Drove up from southern California, so it was a long trip. I asked if I could have an early check-in, as there appeared to be few cars in the drive-way and some empty rooms. I was told "no". I then asked if I could use a restroom and was told that "there are no public toilets" (on the premises). I responded that ,"I will be a customer, soon"> The clerk suggested that I go across the street to a fast food restuarant. I was not happy with that lack of cooperation.
Stayed 3 nights in Sep 2024

6/10 Okay

Carlos I

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

pavan

Traveled with family
Not so good room service
Room service was not good. We complained about feeling cold and asked about blankets in the night. Reception told us that service is closed now.
Stayed 1 night in Nov 2024

8/10 Good

Nelda

Stayed 1 night in Oct 2024

6/10 Okay

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in Seaside is close enough to main attractions in Monterey and Carmel. The nearby drive is very scenic. The rooms are styled well, fairly modernized. They are clean and the housekeeping services are very helpful. The continental breakfast was adequate. Was nice to have coffee and juice and basics of cereal, toast and instant oatmeal. oh....and frozen waffles. Easy parking. Building appeared to be newly painted and the hanging geraniiums offered a nice affefct.
Stayed 2 nights in Nov 2024

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay again. Poor customer service. Didn’t care that the bathroom sink was clogged and TV had poor reception.
Stayed 1 night in Nov 2024