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Auténtico Monterrey

4.0 star property

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Photo gallery for Auténtico Monterrey

Standard Double Room | 1 bedroom, in-room safe, desk, blackout drapes
Exterior
Meeting facility
Terrace/patio
Outdoor pool, cabanas (surcharge), sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida Manuel Gómez Morín 285, Col Valle del Campestre, San Pedro Garza García, NL, 66265
  • Paseo San Pedro
    ‪1 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min drive‬
  • Galerias Monterrey
    ‪4 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Lounge

Master Lounge | 1 bedroom, in-room safe, desk, blackout drapes

Master Lounge

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | 1 bedroom, in-room safe, desk, blackout drapes

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

1 bedroom, in-room safe, desk, blackout drapes

Master Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Auténtico Monterrey

4-star San Pedro Garza García hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite.
Auténtico Monterrey offers 33 accommodations with safes and coffee/tea makers. Plasma televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a terrace, and concierge services. Onsite self parking is complimentary.

Auténtico Monterrey is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Reysbar - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 for adults and MXN 140 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Reysbar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 140 for children
  • Airport shuttle fee: MXN 450 per vehicle
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Auténtico Monterrey Hotel San Pedro Garza Garcia
Auténtico Monterrey San Pedro Garza Garcia
Hotel Auténtico Monterrey San Pedro Garza Garcia
Auténtico Monterrey Hotel
San Pedro Garza Garcia Auténtico Monterrey Hotel
Hotel Auténtico Monterrey
Auténtico Monterrey Hotel
Auténtico Monterrey San Pedro Garza García
Auténtico Monterrey Hotel San Pedro Garza García

Auténtico Monterrey Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 377 out of 795 reviews
Rating 8 - Good. 179 out of 795 reviews
Rating 6 - Okay. 112 out of 795 reviews
Rating 4 - Poor. 71 out of 795 reviews
Rating 2 - Terrible. 56 out of 795 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Marisela

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The restaurant inside the hotel was delicious. The hotel needs some remodeling.
Stayed 3 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 1 night in Mar 2025

4/10 Poor

Carlos

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
In this day the tv in the room should at least be a Smart Tv, pillows where thin, overall did not get the boutique hotel feeling
Stayed 1 night in Feb 2025

8/10 Good

Josele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for business

Stayed 1 night in Feb 2025

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general good, will probably need some maintenance around the carpet and some minor details on the rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Seung Whan

Business traveler
Liked: Cleanliness, amenities
Ver good
Stayed 2 nights in Feb 2025

6/10 Okay

Romeo

Business traveler
Liked: Cleanliness, staff & service
Not the best for what you pay for
Stayed 5 nights in Feb 2025

8/10 Good

Dean

Business traveler
Liked: Room comfort

Good location but in pretty rough shape.

This place is well located in San Pedro G.G., but 4-star it is not. The lobby is dirty and in bad shape, as are the hallways. The rooms are admittedly cleaner and tasteful, but nothing to write home about. I’d come back if the price were right, but it’s not high on my list of favorite places to stay in Monterrey. Really great location though.
Stayed 1 night in Feb 2025

6/10 Okay

emigdio j

Business traveler
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay!
Stayed 4 nights in Feb 2025

2/10 Terrible

Baldemar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didn’t feel safe at hotel

I was visiting Monterrey for a wedding . Once I got to my room it was very dirty and there was a huge hole on the wall that I could see wires and it was missing a piece of wall. Didn’t feel safe staying there because it was a big hole and felt like any type of animal could come out from there at night. Room was extremely dusty and dirty it’s not the way it looks on pictures . I told the lady that I didn’t feel safe there and that I wanted my refund she said they would look into it. I received an email yesterday from hotels.com saying that they couldn’t get any feedback from the manager. I am very disappointed with hotels because no one was able to help me . I am not asking for any money back but at least to give me a credit for the money I spent and didn’t stay there . Very dissatisfied and disappointed
Stayed 2 nights in Jan 2025

8/10 Good

MEGEN

Stayed 4 nights in Feb 2025

10/10 Excellent

John, Winona

Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay as always.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hector, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Guillermo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff is the best!
Stayed 4 nights in Jan 2025

2/10 Terrible

Armando

Stayed 1 night in Jan 2025

6/10 Okay

Keyla

Traveled with family
Disliked: Staff & service
Al parecer el hotel esta en remodelación y no es muy buenas condiciones. El ultimo piso se renta al publico para fiestas y todos las noches se nos dificultaba dormir por el ruido. No hay seguridad, por lo mismo de que se renta para eventos cualquier persona puede entrar y salir. Los cuartos si estaban amplios y limpios. La ubicacion también es buena, hay buenos lugares para comer, salir de noche y también para ir de compras.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorenzo, Satillo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The aroma and scent of the hotel makes it unique
Stayed 1 night in Jan 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and amazing location

We love this hotel and stay every year because of the look and feel of the rooms and Restaurant and the location where you can walk to 2 dinning and shopping areas.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredible here. They are the main reason this is the first place I look to make a reservation when I am in Monterrey. All the other amenities make it an easy choice as well!
Stayed 4 nights in Dec 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2024

2/10 Terrible

Sang Hyun, Auburn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024