4-star San Pedro Garza García hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite.
Auténtico Monterrey offers 33 accommodations with safes and coffee/tea makers. Plasma televisions are featured in guestrooms.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a terrace, and concierge services. Onsite self parking is complimentary.
Auténtico Monterrey is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Reysbar - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour airport drop-off shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 120 for adults and MXN 120 for children
A bar/lounge
A poolside bar
A restaurant
A swim-up bar
Snack bar/deli
Restaurants on site
Reysbar
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Pool cabanas (surcharge)
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
60-inch plasma TV
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating (climate-controlled)
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children
Airport shuttle fee: MXN 450 per vehicle
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Auténtico Monterrey Hotel San Pedro Garza Garcia
Auténtico Monterrey San Pedro Garza Garcia
Hotel Auténtico Monterrey San Pedro Garza Garcia
Auténtico Monterrey Hotel
San Pedro Garza Garcia Auténtico Monterrey Hotel
Hotel Auténtico Monterrey
Auténtico Monterrey Hotel
Auténtico Monterrey San Pedro Garza García
Auténtico Monterrey Hotel San Pedro Garza García
Auténtico Monterrey Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel looks ran down, poor maintenance. Carpets look old and dirty, wall are scratched painted maybe 10 years ago. Roof top area is in very bad shape does not look like the picture, not an area where you can hang around and chill.
Staff and restaurant area quite good
Como siempre encantada con su servicio y excelente ubicación :)
Lucila
Stayed 1 night in Sep 2024
8/10 Good
Andres
Traveled with partner
Sep 23, 2024
Disliked: Staff & service
Están muy mal cuidados los pasillos interiores y la recepción. Incluso pensé en irme a otro hotel. Sin embargo las habitaciones están bastante bien y la ubicación es excelente.
Me gustó la ubicación y la amplitud de las habitaciones. lo que no me gustó fué la atención del check In. La persona del check in no me quiso ayudar con el método de pago que yo quería. tampoco me gustó que los pasillos huelen a alfombra vieja y a aire sucio. y en el cuarto la alfombra de la sala está sucia. No hay streaming en las TVs
We picked this hotel in the city due to the convenience and price. It seems like the hotel was being renovated. We selected it because of the AC especially in the summer. The room we had did not have AC as advertised.
The location is the best part of this hotel! It’s a little bit of a mystery to find the lobby and the hallways are a bit skiddish but overall is good for the price. Parking included is a plus !